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Sr UX Content Strategist
role at 11 months ago Be among the first 25 applicants Join to apply for the
Sr UX Content Strategist
role at Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. About Us Founded in 1999 and headquartered in Central Ohio, we are a privately-owned, independent healthcare navigation organization. We believe no one should navigate the cost and complexity of healthcare alone, and we are on a mission to make healthcare simpler and more effective for our members. Our dedicated team fights to ensure members get the care they need, when they need it, at an affordable cost. We are committed to building diverse and inclusive teams, with over 2,000 employees, and encourage applicants even if they don't meet every requirement. About The Role The UX Content Strategist will plan content strategies for our solutions, including delivery methods, content usefulness, and usability, to drive desired experiences, behaviors, and business goals. The role involves close collaboration with product design and delivery teams to bring the vision to life. Responsibilities Collaborate with UX Design, Content Writing, Experience, Product Management, and Marketing teams. Audit current content and ecosystems, identifying strengths, weaknesses, gaps, and opportunities. Influence information architecture, site navigation, and user experience for new applications. Develop flexible content structures and mapping keyword-based content. Use data to implement strategies that achieve business goals. Create best practices, content templates, and training manuals. Manage product taxonomies, metadata frameworks, content models, and migration plans. Design content creation and governance workflows. Perform other duties as assigned. Qualifications 5+ years of experience leading content strategy, preferably in a professional services environment. Strong organizational skills and structured thinking. Knowledge of content creation best practices and trends. Understanding of content and design principles relevant to service industries. Ability to manage multiple projects and prioritize. Experience with user journeys, personas, research, and digital ecosystems. Passion for storytelling and systems thinking. Experience in omni-channel strategy and healthcare industry preferred. Proficiency with Microsoft Office, Teams, Zoom, and other technical tools. Trustworthy, accountable, and able to handle confidential information. Benefits Competitive salary and incentives. Health, vision, dental, life insurance, and other benefits. 401(k) with employer match. PTO, holidays, parental leave, and more. Tuition reimbursement, training, and development programs. A modern, supportive workplace environment. Additional Information Internal applicants should apply through internal channels. Application process includes phone screening, assessments, interviews, and background checks. Quantum Health values diversity and is an equal opportunity employer. We maintain a tobacco-free campus and do not accept unsolicited agency resumes. By submitting your application, you consent to receiving text notifications. For accommodations or scam reports, follow the provided links or instructions. Job Details
Level: Mid-Senior Type: Full-time Function: Marketing, PR, Writing/Editing Industry: Staffing and Recruiting Referrals increase your chances of interviewing at . Get notified about new Content Strategist jobs in Northwood, OH. We are leveraging community knowledge with AI insights. #J-18808-Ljbffr
Sr UX Content Strategist
role at 11 months ago Be among the first 25 applicants Join to apply for the
Sr UX Content Strategist
role at Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. About Us Founded in 1999 and headquartered in Central Ohio, we are a privately-owned, independent healthcare navigation organization. We believe no one should navigate the cost and complexity of healthcare alone, and we are on a mission to make healthcare simpler and more effective for our members. Our dedicated team fights to ensure members get the care they need, when they need it, at an affordable cost. We are committed to building diverse and inclusive teams, with over 2,000 employees, and encourage applicants even if they don't meet every requirement. About The Role The UX Content Strategist will plan content strategies for our solutions, including delivery methods, content usefulness, and usability, to drive desired experiences, behaviors, and business goals. The role involves close collaboration with product design and delivery teams to bring the vision to life. Responsibilities Collaborate with UX Design, Content Writing, Experience, Product Management, and Marketing teams. Audit current content and ecosystems, identifying strengths, weaknesses, gaps, and opportunities. Influence information architecture, site navigation, and user experience for new applications. Develop flexible content structures and mapping keyword-based content. Use data to implement strategies that achieve business goals. Create best practices, content templates, and training manuals. Manage product taxonomies, metadata frameworks, content models, and migration plans. Design content creation and governance workflows. Perform other duties as assigned. Qualifications 5+ years of experience leading content strategy, preferably in a professional services environment. Strong organizational skills and structured thinking. Knowledge of content creation best practices and trends. Understanding of content and design principles relevant to service industries. Ability to manage multiple projects and prioritize. Experience with user journeys, personas, research, and digital ecosystems. Passion for storytelling and systems thinking. Experience in omni-channel strategy and healthcare industry preferred. Proficiency with Microsoft Office, Teams, Zoom, and other technical tools. Trustworthy, accountable, and able to handle confidential information. Benefits Competitive salary and incentives. Health, vision, dental, life insurance, and other benefits. 401(k) with employer match. PTO, holidays, parental leave, and more. Tuition reimbursement, training, and development programs. A modern, supportive workplace environment. Additional Information Internal applicants should apply through internal channels. Application process includes phone screening, assessments, interviews, and background checks. Quantum Health values diversity and is an equal opportunity employer. We maintain a tobacco-free campus and do not accept unsolicited agency resumes. By submitting your application, you consent to receiving text notifications. For accommodations or scam reports, follow the provided links or instructions. Job Details
Level: Mid-Senior Type: Full-time Function: Marketing, PR, Writing/Editing Industry: Staffing and Recruiting Referrals increase your chances of interviewing at . Get notified about new Content Strategist jobs in Northwood, OH. We are leveraging community knowledge with AI insights. #J-18808-Ljbffr