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Insight Global

Desktop Support Technician

Insight Global, Englewood, Colorado, us, 80151

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Job Description

A technology solutions company in Englewood, CO is looking for a Desktop Support Technician to join their End User Computing (EUC) team. The EUC team is seeking Desktop Support Technicians to assist with a large-scale Windows 11 upgrade and tech refresh initiative. The project involves upgrading approximately 1,500 workstations, supporting new hires, and managing equipment logistics. This is a hands-on, on-site role requiring coordination with cross functional teams and internal users.

Job Responsibilities

Support the deployment and upgrade of 1,500 workstations to Windows 11.

Perform system imaging and deployment for new and existing hardware.

Assist with tech refreshes and new hire setups.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

2+ years of experience in desktop support.

Proficiency in imaging and software distribution tools.

Strong knowledge of Microsoft Office Suite.

Ability to work independently and collaboratively in a team environment.

Excellent communication and customer service skills.

Experience working in fast-paced, multi-site environments. Familiarity with Windows 11 deployment processes.

Experience utilizing Altiris

Experience with hardware logistics and remote equipment setup and support null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.