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Salesforce, Inc..

Senior Director/ Director, Human-AI Collaboration & Workforce Transformation

Salesforce, Inc.., San Francisco, California, United States, 94199

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The Director, Human-AI Collaboration & Workforce Transformation will lead the strategic integration of artificial intelligence and emerging technologies to fundamentally redefine jobs and organizational structures at Salesforce. This role requires a unique blend of deep research expertise, a strong understanding of Human-Computer Interaction (HCI) principles, and a pragmatic, business-oriented approach to large-scale organizational transformation. You will oversee the design and implementation of new work models, focusing on enhancing human capabilities, driving efficiency, and ensuring a positive, productive employee experience in an increasingly AI-augmented workplace.

Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Responsibilities Pioneer Research-Driven Work Models:

Lead and conduct research to understand how AI and other technologies can best augment human work, developing evidence-based frameworks for job design and organizational structure.

Integrate HCI and AI Principles:

Apply principles from Human-Computer Interaction and cognitive science to design seamless and effective human-AI collaboration workflows.

Collaborate with Senior Leadership:

Partner with senior leaders to architect the future of work at Salesforce, translating business strategy into actionable workforce transformation initiatives.

Drive Enterprise-Wide Transformation:

Champion a culture of continuous learning and adaptation, leading the organization through significant shifts in how work is defined, performed, and managed.

Develop Strategic Frameworks:

Create scalable and robust frameworks for job redesign and augmentation that support business growth and employee development.

Influence and Educate Stakeholders:

Serve as a subject matter expert, effectively communicating complex research findings and strategic recommendations to diverse audiences, including technical and non-technical stakeholders.

Requirements Doctorate (Ph.D.) in a relevant field

such as Organizational Psychology, Human-Computer Interaction, Industrial-Organizational Psychology, or a related discipline with a focus on technology and the future of work.

10+ years of experience

in a role focused on organizational design, workforce strategy, or research, with at least 5 years in a leadership capacity driving large-scale change within a corporate environment.

Proven research experience , including a strong publication record or a history of applying quantitative and qualitative research methods to solve complex business problems.

Deep understanding of Human-Computer Interaction (HCI) principles

and their application in designing effective human-machine systems.

Strong business acumen

with the ability to connect research and strategic insights to tangible business outcomes and key performance indicators.

Exceptional leadership and communication skills,

with a track record of influencing senior leadership and inspiring cross-functional teams.

Demonstrated expertise

in organizational transformation and the integration of emerging technologies, particularly AI, into work processes.

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