Keolis North America LLC
Track Safety Compliance Manager
Keolis North America LLC, Somerville, Massachusetts, us, 02145
At Keolis Commuter Services (KCS), we give every team member-and their ideas-a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you're looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!
Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.
We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.
At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.
Benefits Package Highlights:
Generous Medical & Rx plan Dental & Vision Plan Railroad Retirement Benefits - a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families. Fidelity 401K Program Flexible Spending Accounts Transit and Parking Reimbursement Benefits Employee Assistance Program Company Sponsored Life & Accidental Death and Dismemberment Benefits Education Assistance Short- & Long-term Disability Benefits Voluntary Benefits Plan options including
Supplemental health plans for accidents, critical illness, hospital stays Pet, Home, Auto insurance
Role Purpose:
The purpose of this position is to develop, implement and manage a training and competency regime for Engineering track workers and to also provide oversight and assurance of the compliance and integrity of the track structure. These approaches ensure both the highest levels of safety and performance are consistently achieved and fully compliant with all contractual, company and regulatory requirements for the MBTA Commuter Rail System.
Position Specific Accountabilities:
Develop, implement and manage a training and competence regime for Engineering track workers Oversee and perform the instructional training of track inspectors in the classroom and in the field to enhance and develop skills and knowledge Perform audits, random assurance checks and analysis to monitor the quality and accuracy of track inspections. Develop and successfully implement a 12-month business plan for the Track Department for FRA compliance and meet agreed deliverables. Ensure all mandated Track Inspection reporting requirements are completed within the prescribed time frames and are compliant with KCS, MBTA and regulated authorities. Participate with FRA inspections and remediate any areas of attention that are identified during these inspections. Ensure proper remedial actions of Track and CWR Defects are taken within the prescribed timeframes (geospots, internal rail defects). Define and implement the quality processes required to continuously improve the compliance of the track department regarding track safety. Demonstrate understanding and adhere to the KCS principals of Employee Engagement, Operational Excellence & Safety, Customer Satisfaction, Corporate Social Responsibility and Economic Performance. Recommend Engineering department policies, procedures, standards, objectives, and programs and successfully implement these to help ensure/assure compliance with federal, state and other applicable rules, regulations and KCS/MBTA Contract Agreements for area in scope. Provide managerial leadership to a capable team of managers and professionals (Track & Purchasing) to deliver effective outcomes in respect of vendor and contractor accounts for repairs, maintenance, testing and inspections are performed in the designated time frame and performed efficiently. Position Specific Authorities:
VARRRI a. Veto appointments
b. Assign tasks/deliverables
c. Recognition (provide recognition and feedback)
d. Review (perform annual performance appraisals)
e. Reward performance
f. Initiate removal from the role
Represent Keolis Commuter Services with FRA during inspections and follow up of any areas of attention. Represent Keolis at AREMA and other industry events and Position Specific Capabilities
Level of Work Ability
• Level 2
Technical:
Experience at Engineering Management level within a complex railroad organization 5 years of track inspection experience and 2 years of demonstrated leadership experience. Ability to develop and implement a strategic plan in the 1 to 2-year time horizon for the area of scope. Experience at Management Level within a complex railroad organization - 5 years + of demonstrated leadership experience. Understanding and knowledge of the railroad track maintenance. Demonstrated acumen with regulatory requirements affecting passenger railroad operations including FRA and OSHA regulations. Demonstrated capability to run a full operation and delivering agreed results. Key personal traits: forward thinking, proactive, resilient, sound judgement, innovative where it's required, driven by a relentless pursuit of excellence. Social Process:
Effectiveness training and instructing track inspectors Experience of successfully implementing change in a heavily unionized environment Experience of managing first level managers and professionals with customer service, operational and safety accountabilities within a large organization Communication skills at interpersonal and group levels Build trust in relationships Demonstrated capability to influence, negotiate and facilitate buy-in with a variety of stakeholders up to and including labor organizations, clients, external PTAs, and other counterpart transportation agencies. Proven ability to lead by example to foster positive cross functional relationships with internal and external stake holders. General Management:
Must fully apply oneself to all requirements of the position including being "on call" as necessary. Must pass pre-employment drug and alcohol screen and random testing Must meet safety requirements and place safety first in doing the work Must meet environment protection requirements Required Behaviors:
Anticipation Openness Cooperation Goodwill Accountability/Responsibility Commitment
Drug and alcohol screening:
Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement:
Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement : The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
#INDHP
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.
We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.
At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.
Benefits Package Highlights:
Generous Medical & Rx plan Dental & Vision Plan Railroad Retirement Benefits - a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families. Fidelity 401K Program Flexible Spending Accounts Transit and Parking Reimbursement Benefits Employee Assistance Program Company Sponsored Life & Accidental Death and Dismemberment Benefits Education Assistance Short- & Long-term Disability Benefits Voluntary Benefits Plan options including
Supplemental health plans for accidents, critical illness, hospital stays Pet, Home, Auto insurance
Role Purpose:
The purpose of this position is to develop, implement and manage a training and competency regime for Engineering track workers and to also provide oversight and assurance of the compliance and integrity of the track structure. These approaches ensure both the highest levels of safety and performance are consistently achieved and fully compliant with all contractual, company and regulatory requirements for the MBTA Commuter Rail System.
Position Specific Accountabilities:
Develop, implement and manage a training and competence regime for Engineering track workers Oversee and perform the instructional training of track inspectors in the classroom and in the field to enhance and develop skills and knowledge Perform audits, random assurance checks and analysis to monitor the quality and accuracy of track inspections. Develop and successfully implement a 12-month business plan for the Track Department for FRA compliance and meet agreed deliverables. Ensure all mandated Track Inspection reporting requirements are completed within the prescribed time frames and are compliant with KCS, MBTA and regulated authorities. Participate with FRA inspections and remediate any areas of attention that are identified during these inspections. Ensure proper remedial actions of Track and CWR Defects are taken within the prescribed timeframes (geospots, internal rail defects). Define and implement the quality processes required to continuously improve the compliance of the track department regarding track safety. Demonstrate understanding and adhere to the KCS principals of Employee Engagement, Operational Excellence & Safety, Customer Satisfaction, Corporate Social Responsibility and Economic Performance. Recommend Engineering department policies, procedures, standards, objectives, and programs and successfully implement these to help ensure/assure compliance with federal, state and other applicable rules, regulations and KCS/MBTA Contract Agreements for area in scope. Provide managerial leadership to a capable team of managers and professionals (Track & Purchasing) to deliver effective outcomes in respect of vendor and contractor accounts for repairs, maintenance, testing and inspections are performed in the designated time frame and performed efficiently. Position Specific Authorities:
VARRRI a. Veto appointments
b. Assign tasks/deliverables
c. Recognition (provide recognition and feedback)
d. Review (perform annual performance appraisals)
e. Reward performance
f. Initiate removal from the role
Represent Keolis Commuter Services with FRA during inspections and follow up of any areas of attention. Represent Keolis at AREMA and other industry events and Position Specific Capabilities
Level of Work Ability
• Level 2
Technical:
Experience at Engineering Management level within a complex railroad organization 5 years of track inspection experience and 2 years of demonstrated leadership experience. Ability to develop and implement a strategic plan in the 1 to 2-year time horizon for the area of scope. Experience at Management Level within a complex railroad organization - 5 years + of demonstrated leadership experience. Understanding and knowledge of the railroad track maintenance. Demonstrated acumen with regulatory requirements affecting passenger railroad operations including FRA and OSHA regulations. Demonstrated capability to run a full operation and delivering agreed results. Key personal traits: forward thinking, proactive, resilient, sound judgement, innovative where it's required, driven by a relentless pursuit of excellence. Social Process:
Effectiveness training and instructing track inspectors Experience of successfully implementing change in a heavily unionized environment Experience of managing first level managers and professionals with customer service, operational and safety accountabilities within a large organization Communication skills at interpersonal and group levels Build trust in relationships Demonstrated capability to influence, negotiate and facilitate buy-in with a variety of stakeholders up to and including labor organizations, clients, external PTAs, and other counterpart transportation agencies. Proven ability to lead by example to foster positive cross functional relationships with internal and external stake holders. General Management:
Must fully apply oneself to all requirements of the position including being "on call" as necessary. Must pass pre-employment drug and alcohol screen and random testing Must meet safety requirements and place safety first in doing the work Must meet environment protection requirements Required Behaviors:
Anticipation Openness Cooperation Goodwill Accountability/Responsibility Commitment
Drug and alcohol screening:
Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement:
Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement : The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
#INDHP
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.