Staffmark
Looking to work from home while making a difference? Staffmark is hiring Remote Call Center Associates to support customers across a wide range of technical abilities-from beginners to seasoned professionals. If you're tech-savvy, customer-focused, and thrive in a fast-paced environment, this is the opportunity for you!
Fully Remote | $14.50/hr (before 10 AM EST) | $15.50/hr (after 10 AM EST)
Available Shifts (EST):
6:00 AM - 2:30 PM 7:30 AM - 4:00 PM 8:00 AM - 4:30 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:00 AM - 7:30 PM 12:00 PM - 8:30 PM 12:30 PM - 9:00 PM What You'll Do:
Deliver excellent customer support via phone, email, and chat Troubleshoot and resolve technical and account-related issues Use CRM software to track, manage, and document customer cases Escalate unresolved issues appropriately Prioritize and manage multiple tasks or cases efficiently Work independently while collaborating in a team environment You're a Great Fit If You:
Are tech-savvy and comfortable with multiple operating systems (Windows, MacOS , iOS, Android, Linux) Type 50-80 WPM and can manage live calls while updating case notes Have strong communication and active listening skills Enjoy problem-solving and can adapt to changing tasks or priorities Have a customer-first mindset and a sense of urgency Requirements:
High school diploma required; Bachelor's degree preferred 2+ years of customer service experience (call center/help desk preferred) Strong knowledge of Microsoft Office (Word, Excel, Outlook, SharePoint) Availability for flexible work hours Familiarity with 8×8 VCC, NComputing, or Thin Client systems is a plus
Why You'll Love This Job:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Interested? Click "Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.
Fully Remote | $14.50/hr (before 10 AM EST) | $15.50/hr (after 10 AM EST)
Available Shifts (EST):
6:00 AM - 2:30 PM 7:30 AM - 4:00 PM 8:00 AM - 4:30 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:00 AM - 7:30 PM 12:00 PM - 8:30 PM 12:30 PM - 9:00 PM What You'll Do:
Deliver excellent customer support via phone, email, and chat Troubleshoot and resolve technical and account-related issues Use CRM software to track, manage, and document customer cases Escalate unresolved issues appropriately Prioritize and manage multiple tasks or cases efficiently Work independently while collaborating in a team environment You're a Great Fit If You:
Are tech-savvy and comfortable with multiple operating systems (Windows, MacOS , iOS, Android, Linux) Type 50-80 WPM and can manage live calls while updating case notes Have strong communication and active listening skills Enjoy problem-solving and can adapt to changing tasks or priorities Have a customer-first mindset and a sense of urgency Requirements:
High school diploma required; Bachelor's degree preferred 2+ years of customer service experience (call center/help desk preferred) Strong knowledge of Microsoft Office (Word, Excel, Outlook, SharePoint) Availability for flexible work hours Familiarity with 8×8 VCC, NComputing, or Thin Client systems is a plus
Why You'll Love This Job:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Interested? Click "Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.