Link Recruiting
Customer Service Representative
Link Recruiting, Swartz Creek, Michigan, United States, 48473
Customer Service Representative
Location:
Swartz Creek, MI Schedule:
Monday - Friday, 9:00 AM - 5:00 PM Pay:
$15 - $17 per hour (based on experience)
About the Role: We are seeking a reliable and personable
Customer Service Representative
to join our insurance agency. In this role, you will be the first point of contact for clients, handling incoming calls, assisting with documentation, and supporting the agency owner in day-to-day operations. An active insurance license is a plus but not required-training is available for the right candidate.
Key Responsibilities:
Answer incoming phone calls and respond to customer inquiries promptly and professionally Assist clients with completing forms and necessary documentation Process and organize client files and records Provide administrative support to the agency owner Follow up with clients as needed regarding policies, payments, and renewals Maintain a friendly, professional, and client-focused environment Qualifications:
Previous customer service or administrative experience preferred Strong communication and organizational skills Proficiency in Microsoft Office and basic computer functions Attention to detail and ability to multitask in a fast-paced setting Insurance license (Property & Casualty or Life & Health) is a plus, but not required Benefits:
Competitive hourly rate ($15 - $17/hour) Regular weekday hours-no evenings or weekends Opportunity to learn and grow within the insurance industry Supportive and professional work environment
Link Recruiting, LLC is an equal opportunity employer. We are committed to a work environment that supports and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Location:
Swartz Creek, MI Schedule:
Monday - Friday, 9:00 AM - 5:00 PM Pay:
$15 - $17 per hour (based on experience)
About the Role: We are seeking a reliable and personable
Customer Service Representative
to join our insurance agency. In this role, you will be the first point of contact for clients, handling incoming calls, assisting with documentation, and supporting the agency owner in day-to-day operations. An active insurance license is a plus but not required-training is available for the right candidate.
Key Responsibilities:
Answer incoming phone calls and respond to customer inquiries promptly and professionally Assist clients with completing forms and necessary documentation Process and organize client files and records Provide administrative support to the agency owner Follow up with clients as needed regarding policies, payments, and renewals Maintain a friendly, professional, and client-focused environment Qualifications:
Previous customer service or administrative experience preferred Strong communication and organizational skills Proficiency in Microsoft Office and basic computer functions Attention to detail and ability to multitask in a fast-paced setting Insurance license (Property & Casualty or Life & Health) is a plus, but not required Benefits:
Competitive hourly rate ($15 - $17/hour) Regular weekday hours-no evenings or weekends Opportunity to learn and grow within the insurance industry Supportive and professional work environment
Link Recruiting, LLC is an equal opportunity employer. We are committed to a work environment that supports and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.