Morgan Stanley
Equities & Options Trade Support Operations- Associate
Morgan Stanley, Baltimore, Maryland, United States, 21201
Associate In Equities And Options Trade Support
We're seeking someone to join our team as an Associate in Equities and Options Trade Support team within Wealth Management Operations to serve on the front lines, providing critical support to our Clients, Financial Advisors (FAs), Client Service Associates (CSAs) and branch teams across the country. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley Baltimore, we support the Firm's global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There's ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that's eager to create, innovate and make an impact on the world? What you'll do in the role: Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution
Serve as a primary point of contact for Financial Advisors and branch personnel regarding equity and option trade inquiries
Respond to and resolve cases through phone, email, and case management systems in a timely and professional manner
Investigate and support trade corrections, account inquiries, and execution issues
Perform detailed reviews and reconciliations of trade activity to ensure accuracy and alignment with regulatory requirements
Collaborate with trading desks, technology, compliance, and other operations teams to resolve escalated or complex trade issues
Maintain a strong understanding of market mechanics, trading regulations, and firm policies
Uphold a high standard of accuracy and attention to detail to minimize risk and operational errors
Participate in a rotating schedule to service our clients that includes working 2nd and 3rd shifts, as required.
Identify and escalate trends or process gaps that may require enhancements or additional training
Support projects, process improvements, and user acceptance testing as needed
Qualifications: Series 7 and/or Series 63/66 licenses are preferred or must be obtained within 90 days
Bachelor's degree in Finance, Business, or a related field preferred
1-3 years of experience in financial services or a trade support environment
Strong understanding of equity and options markets and trade lifecycle preferred
Excellent communication skills, both verbal and written
Demonstrated attention to detail and commitment to delivering high-quality work
Ability to handle high call volumes while maintaining professionalism and accuracy
Proven problem-solving skills with the ability to work independently and under pressure
What you'll bring to the role: Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
Culture carrier across Operations, embracing the Firm's core values
Series 7 and/or Series 63/66 licenses are preferred or must be obtained within 90 days
Bachelor's degree in Finance, Business, or a related field preferred
1-3 years of experience in financial services or a trade support environment
Strong understanding of equity and options markets and trade lifecycle preferred
Excellent communication skills, both verbal and written
Demonstrated attention to detail and commitment to delivering high-quality work
Ability to handle high call volumes while maintaining professionalism and accuracy
Proven problem-solving skills with the ability to work independently and under pressure
Proficiency with Microsoft Office; experience with trade systems (e.g., Order Management Systems, case tools) is a plus
What you can expect from Morgan Stanley: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Salary range for the position: $62,000 - $83,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit
mybenefits.morganstanley.com
to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
We're seeking someone to join our team as an Associate in Equities and Options Trade Support team within Wealth Management Operations to serve on the front lines, providing critical support to our Clients, Financial Advisors (FAs), Client Service Associates (CSAs) and branch teams across the country. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley Baltimore, we support the Firm's global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There's ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that's eager to create, innovate and make an impact on the world? What you'll do in the role: Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution
Serve as a primary point of contact for Financial Advisors and branch personnel regarding equity and option trade inquiries
Respond to and resolve cases through phone, email, and case management systems in a timely and professional manner
Investigate and support trade corrections, account inquiries, and execution issues
Perform detailed reviews and reconciliations of trade activity to ensure accuracy and alignment with regulatory requirements
Collaborate with trading desks, technology, compliance, and other operations teams to resolve escalated or complex trade issues
Maintain a strong understanding of market mechanics, trading regulations, and firm policies
Uphold a high standard of accuracy and attention to detail to minimize risk and operational errors
Participate in a rotating schedule to service our clients that includes working 2nd and 3rd shifts, as required.
Identify and escalate trends or process gaps that may require enhancements or additional training
Support projects, process improvements, and user acceptance testing as needed
Qualifications: Series 7 and/or Series 63/66 licenses are preferred or must be obtained within 90 days
Bachelor's degree in Finance, Business, or a related field preferred
1-3 years of experience in financial services or a trade support environment
Strong understanding of equity and options markets and trade lifecycle preferred
Excellent communication skills, both verbal and written
Demonstrated attention to detail and commitment to delivering high-quality work
Ability to handle high call volumes while maintaining professionalism and accuracy
Proven problem-solving skills with the ability to work independently and under pressure
What you'll bring to the role: Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
Culture carrier across Operations, embracing the Firm's core values
Series 7 and/or Series 63/66 licenses are preferred or must be obtained within 90 days
Bachelor's degree in Finance, Business, or a related field preferred
1-3 years of experience in financial services or a trade support environment
Strong understanding of equity and options markets and trade lifecycle preferred
Excellent communication skills, both verbal and written
Demonstrated attention to detail and commitment to delivering high-quality work
Ability to handle high call volumes while maintaining professionalism and accuracy
Proven problem-solving skills with the ability to work independently and under pressure
Proficiency with Microsoft Office; experience with trade systems (e.g., Order Management Systems, case tools) is a plus
What you can expect from Morgan Stanley: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Salary range for the position: $62,000 - $83,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit
mybenefits.morganstanley.com
to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).