Compass Group
Restaurant Manager & Matre D'
Position Title: Restaurant Manager & Matre D' Pay G14 Reports To: General Manager Salary: $100,000 - $120,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work. Job Summary As the Matre D', you will be the face of hospitality and the driving force behind front-of-house operations. This dual role requires a refined presence on the dining room floor and strong administrative leadership behind the scenes. You will lead a team of service professionals to deliver exceptional guest experiences while upholding the highest standards of fine dining service. From staffing and training to reservations and floor management, you will ensure every detail of service is executed with precision, elegance, and warmth. Key Responsibilities: Recruit, train, and develop all front-of-house staff in accordance with fine dining service standards Lead daily pre-shift meetings and serve as the on-the-floor leader during service Oversee scheduling, payroll, inventory, and cost controls to maintain operational efficiency Manage reservation platforms, guest bookings, and floor plans to optimize flow and guest satisfaction Create daily seating charts and server station assignments, adjusting for business volume Design and enforce service protocols, side work duties, and cleanliness standards Act as the primary liaison between service staff, culinary team, and management to ensure seamless execution Maintain a visible and gracious presence in the dining room, greeting guests and handling service recovery as needed Investigate and resolve guest concerns with professionalism and diplomacy Foster a culture of excellence, collaboration, and genuine hospitality Preferred Qualifications: Bachelor's degree in Hospitality or equivalent fine dining management experience 68 years of experience in upscale or fine dining environments, including 3+ years in a leadership role Strong leadership and team development skills, with proven success in coaching and motivating staff Expertise in guest relations, service standards, and floor management Proficiency in reservation systems, POS platforms, and Microsoft Office Suite Strong financial acumen including budgeting, inventory, and labor cost control Professional demeanor, exceptional communication skills, and a guest-first mindset Ability to stay composed under pressure and maintain service excellence during peak periods High personal integrity and commitment to upholding company and client standards Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Associates at Restaurant Associates are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Req ID: 1451656 Restaurant Associates Michael Abbey [[req_classification]]
Position Title: Restaurant Manager & Matre D' Pay G14 Reports To: General Manager Salary: $100,000 - $120,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work. Job Summary As the Matre D', you will be the face of hospitality and the driving force behind front-of-house operations. This dual role requires a refined presence on the dining room floor and strong administrative leadership behind the scenes. You will lead a team of service professionals to deliver exceptional guest experiences while upholding the highest standards of fine dining service. From staffing and training to reservations and floor management, you will ensure every detail of service is executed with precision, elegance, and warmth. Key Responsibilities: Recruit, train, and develop all front-of-house staff in accordance with fine dining service standards Lead daily pre-shift meetings and serve as the on-the-floor leader during service Oversee scheduling, payroll, inventory, and cost controls to maintain operational efficiency Manage reservation platforms, guest bookings, and floor plans to optimize flow and guest satisfaction Create daily seating charts and server station assignments, adjusting for business volume Design and enforce service protocols, side work duties, and cleanliness standards Act as the primary liaison between service staff, culinary team, and management to ensure seamless execution Maintain a visible and gracious presence in the dining room, greeting guests and handling service recovery as needed Investigate and resolve guest concerns with professionalism and diplomacy Foster a culture of excellence, collaboration, and genuine hospitality Preferred Qualifications: Bachelor's degree in Hospitality or equivalent fine dining management experience 68 years of experience in upscale or fine dining environments, including 3+ years in a leadership role Strong leadership and team development skills, with proven success in coaching and motivating staff Expertise in guest relations, service standards, and floor management Proficiency in reservation systems, POS platforms, and Microsoft Office Suite Strong financial acumen including budgeting, inventory, and labor cost control Professional demeanor, exceptional communication skills, and a guest-first mindset Ability to stay composed under pressure and maintain service excellence during peak periods High personal integrity and commitment to upholding company and client standards Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Associates at Restaurant Associates are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Req ID: 1451656 Restaurant Associates Michael Abbey [[req_classification]]