University of Illinois
Financial Aid Adviser Coordinator - Office of Student Financial Aid and Scholars
University of Illinois, Chicago, Illinois, United States, 60601
Financial Aid Counselor
This position provides financial aid guidance and assistance to students and parents in obtaining federal, state, institutional and private student aid funding. In addition, helping departments determine eligibility for institutional funds. Duties & Responsibilities Create, update and adjust awards based on an analysis of eligibility and various edit reports and an evaluation of the level and type of assistance that can be awarded. Review financial aid applications and related documentation for completeness, compliance and eligibility. Audit and verify content of applications, tax forms and supporting documents and follow up on missing information. Research and respond to inquiries, problems and issues as they may arise from various sources. Meet with and counsel students and parents in obtaining various sources of financial assistance funds. Provide information about available programs, procedures and eligibility requirements. Participate in and present financial aid workshops, presentations and orientations for internal and external audiences. This would include students and parents. Work with specific student population as determined by College in which the student is seeking their degree. Perform other related duties and participate in special projects as assigned. Minimum Qualifications: Any one or combination totaling three (3) years (36 months) from the categories below: College coursework in any discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months) Work experience coordinating office, business, or customer service/relations activities. One (1) year (12 months) of higher education, student services, or closely related experience. Preferred Qualifications: Knowledge of customer service (the principles and processes for providing customer and personal services; customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction). Extensive knowledge of financial-aid programs and of university academic requirements and parameters. A working knowledge of office technology (word, excel, and necessary databases). Knowledge of the student application process. Knowledge of Federal and State regulations pertaining to all financial aid programs and of the resources available to research complex issues. Strong written and oral communication skills. Mathematics and calculation skills. General accounting skills. Judgment and decision making skills
they can consider the costs and benefits of potential actions to choose the most appropriate one. Ability to handle difficult and stressful situations. Supervisory ability. Ability to interpret complex regulations from within and outside of the University. Ability to handle a large volume and a variety of details accurately and set priorities. Ability to adapt in an ever-changing environment. To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
This position provides financial aid guidance and assistance to students and parents in obtaining federal, state, institutional and private student aid funding. In addition, helping departments determine eligibility for institutional funds. Duties & Responsibilities Create, update and adjust awards based on an analysis of eligibility and various edit reports and an evaluation of the level and type of assistance that can be awarded. Review financial aid applications and related documentation for completeness, compliance and eligibility. Audit and verify content of applications, tax forms and supporting documents and follow up on missing information. Research and respond to inquiries, problems and issues as they may arise from various sources. Meet with and counsel students and parents in obtaining various sources of financial assistance funds. Provide information about available programs, procedures and eligibility requirements. Participate in and present financial aid workshops, presentations and orientations for internal and external audiences. This would include students and parents. Work with specific student population as determined by College in which the student is seeking their degree. Perform other related duties and participate in special projects as assigned. Minimum Qualifications: Any one or combination totaling three (3) years (36 months) from the categories below: College coursework in any discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months) Work experience coordinating office, business, or customer service/relations activities. One (1) year (12 months) of higher education, student services, or closely related experience. Preferred Qualifications: Knowledge of customer service (the principles and processes for providing customer and personal services; customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction). Extensive knowledge of financial-aid programs and of university academic requirements and parameters. A working knowledge of office technology (word, excel, and necessary databases). Knowledge of the student application process. Knowledge of Federal and State regulations pertaining to all financial aid programs and of the resources available to research complex issues. Strong written and oral communication skills. Mathematics and calculation skills. General accounting skills. Judgment and decision making skills
they can consider the costs and benefits of potential actions to choose the most appropriate one. Ability to handle difficult and stressful situations. Supervisory ability. Ability to interpret complex regulations from within and outside of the University. Ability to handle a large volume and a variety of details accurately and set priorities. Ability to adapt in an ever-changing environment. To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.