Entrust
Industrial Engineering Leader (plant and process engineering)
Entrust, Washington, District Of Columbia, United States, 20001
Join Us At Entrust
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Job Title: Sr Data Solutions Consultant (Industrial Business Engineering And Card Personalization Expert)
The Business Analytics & Data Solutions Consultant is responsible for leading and overseeing the data analytics service offering. Initially, this role will support the global sales team in selling analytics solutions to Entrust's Central Issuance and Bureau customers while delivering analysis, findings, and recommendations based on customer-specific data. As the solution and customer base expand, the specialist will assess global business needs and contribute to the strategic growth of Business Solution Consulting resources. This role involves implementing and utilizing data collection tools to provide customers with valuable insights into their system efficiency, operational effectiveness, and opportunities for improvement. Additionally, the specialist will contribute to Entrust's Professional Services business opportunities in the Americas, as the consulting solution evolves including projects delivery and solution integration services. Are you ready to take on a dynamic, high-impact role that will take you across the globe? As a Business Analytics & Data Solutions Consultant, you will balance working from home and travelling internationally, engage with diverse customers, and help transform factories and manufacturing facilities using cutting-edge data analytics. This is not a routine desk jobevery day brings new challenges, from uncovering inefficiencies in industrial operations to designing innovative solutions that revolutionize how businesses operate. In this role, you will be at the forefront of expanding a business consulting practice, helping to grow a global customer base for an advanced in-house analytics tool. You'll gain deep insights into creative problem-solving approaches across a unique industry, while collaborating with clients to enhance efficiency and optimize performance. This role is ideal for a data-driven consultant with strong business acumen, the ability to translate analytics into actionable business strategies, and a passion for improving operational efficiency for clients worldwide. Think "Industrial/Business Engineer" meets "Data Scientist". Your work will not only drive real-world improvements but will also earn recognition on a larger stage. You'll have opportunities to present your insights and findings at industry conferences, industry events, and executive meetings, showcasing your expertise to influential audiences. If you're passionate about analytics, technology, and making a tangible impact on industrial operations, this role is for you. Responsibilities
Customer-Facing Value Consulting (70%) Prepare and present customer-specific reports using the Entrust Analytics platform, providing insights into root causes of inefficiencies and areas for improvement. Develop customer-specific strategies to improve quality, efficiency, and resource utilization. Maintain a portfolio of case studies covering diverse customer-use scenarios. Develop and refine methodologies, templates, and business process improvement tools, including Lean methodologies. Gain and maintain expertise in issuance market trends and customer drivers to ensure recommendations align with business needs. Conduct on-site assessments, interviews, and audits to develop detailed consulting reports. Prepare and develop consulting reports with data visualizations, graphs, charts, and action plans. Provide valuable insights to professional services teams for improving service efficiency and reducing costs. Sales Support (15%) Deliver customer-specific presentations to support sales engagements domestically and globally. Support sales teams in assessing customer needs, articulating Entrust's value proposition, and delivering consulting expertise. Provide global sales training on tools, methodologies, key messages, and best practices. Maintain a bi-weekly forecasted pipeline of clients and strategize to expand the customer base. Utilize feedback from sales interactions and client engagements to refine the sales strategy and improve onboarding experiences. Cross-Functional Coordination Collaborate with software engineers, developers, integrators, product owners, sales, and technical consultants to develop and implement solutions. Provide insights to Professional Services teams for integration and project support. Assist service teams in improving customer support operations using data insights. Guide the development and roadmap of the analytics tool by influencing engineering and product teams. Market & Competitive Intelligence (15%) Conduct external and internal research on industry trends, market drivers, and competitive landscape. Analyze big data to identify patterns, trends, and opportunities for customers. Collaborate with regional sales and technical sales teams to identify new opportunities and develop regional strategies. Lead meetings with international teams to track business development opportunities and consult on sales strategies. Contribute to the analytics tool roadmap by collaborating with engineering and product teams. Assets
Experience in a sales support role, including customer presentations and engagement with senior management. Must have legal authorization to work in the US without restrictions. Experience managing multiple parallel-running complex-projects across different time zones. Proficiency in advanced Excel, databases, and data querying tools. Experience with statistics and big data analytics, translating data into meaningful information and actions. Solution pre-sales or sales experience in business value consulting for Financial Central Issuance or Financial Instant Issuance solutions. Experience working with financial card bureaus or major financial institutions. Multilingual abilities are an asset. Experience in attending client factory sites to conduct on-site analysis and audits. Strong problem-solving and critical-thinking skills with a customer-focused attitude. Creative and innovative mindset to develop solutions beyond conventional approaches. Technical ability to troubleshoot software, query databases, write basic computer code, and edit software source code. Capability to modify vast arrays of data using macros or software such as R Studio or Power BI or equivalent Computer science skills in programming and networking are an asset. Strong customer-focused mindset with a track record of building and maintaining relationships. Innovative and creative thinker with an ability to develop out-of-the-box solutions. Basic Qualifications
Bachelor's degree with a quantitative focus (e.g., Finance, Economics, Data/Information Systems, Statistics, Applied Sciences, Computer Science/Engineering, Industrial Engineering, or Mathematics). 8+ years of professional experience within the card personalization industry, or closely similar manufacturing setting. Proven ability to manage complex, multidisciplinary projects across different time zones. Ability to travel internationally (minimum 35%). Advanced background in querying databases and utilizing analytic tools for information intelligence analysis and data visualization + presentation. Preferred Qualifications:
4+ years of Project Management experience or equivalent certification (PMP). Strong background in statistical analysis and translating big data insights into actionable recommendations. Ability to automate and write scripts to create business reports, valuable graphical visualization of data, build automatic forms for customer information input, and automatically generate consulting reports using templates. Also, building data models and business cases. Evident experience presenting in various settings; pre-sales, business case meeting, project delivery, project follow ups, customer complaints, customer experience follow ups, etc. Lean Six Sigma certification or equivalent experience in a technology manufacturing setting. Skills & Competencies:
Advanced Excel skills and familiarity with analytics querying tools. Strong project management skills, including creating project roadmaps and tracking implementation. Ability to collaborate effectively with software engineers, developers, product owners, and sales teams. Strong communication skills to foster relationships with clients and internal stakeholders. Ability to sell consulting ideas and help customers implement data-driven solution strategies.
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Job Title: Sr Data Solutions Consultant (Industrial Business Engineering And Card Personalization Expert)
The Business Analytics & Data Solutions Consultant is responsible for leading and overseeing the data analytics service offering. Initially, this role will support the global sales team in selling analytics solutions to Entrust's Central Issuance and Bureau customers while delivering analysis, findings, and recommendations based on customer-specific data. As the solution and customer base expand, the specialist will assess global business needs and contribute to the strategic growth of Business Solution Consulting resources. This role involves implementing and utilizing data collection tools to provide customers with valuable insights into their system efficiency, operational effectiveness, and opportunities for improvement. Additionally, the specialist will contribute to Entrust's Professional Services business opportunities in the Americas, as the consulting solution evolves including projects delivery and solution integration services. Are you ready to take on a dynamic, high-impact role that will take you across the globe? As a Business Analytics & Data Solutions Consultant, you will balance working from home and travelling internationally, engage with diverse customers, and help transform factories and manufacturing facilities using cutting-edge data analytics. This is not a routine desk jobevery day brings new challenges, from uncovering inefficiencies in industrial operations to designing innovative solutions that revolutionize how businesses operate. In this role, you will be at the forefront of expanding a business consulting practice, helping to grow a global customer base for an advanced in-house analytics tool. You'll gain deep insights into creative problem-solving approaches across a unique industry, while collaborating with clients to enhance efficiency and optimize performance. This role is ideal for a data-driven consultant with strong business acumen, the ability to translate analytics into actionable business strategies, and a passion for improving operational efficiency for clients worldwide. Think "Industrial/Business Engineer" meets "Data Scientist". Your work will not only drive real-world improvements but will also earn recognition on a larger stage. You'll have opportunities to present your insights and findings at industry conferences, industry events, and executive meetings, showcasing your expertise to influential audiences. If you're passionate about analytics, technology, and making a tangible impact on industrial operations, this role is for you. Responsibilities
Customer-Facing Value Consulting (70%) Prepare and present customer-specific reports using the Entrust Analytics platform, providing insights into root causes of inefficiencies and areas for improvement. Develop customer-specific strategies to improve quality, efficiency, and resource utilization. Maintain a portfolio of case studies covering diverse customer-use scenarios. Develop and refine methodologies, templates, and business process improvement tools, including Lean methodologies. Gain and maintain expertise in issuance market trends and customer drivers to ensure recommendations align with business needs. Conduct on-site assessments, interviews, and audits to develop detailed consulting reports. Prepare and develop consulting reports with data visualizations, graphs, charts, and action plans. Provide valuable insights to professional services teams for improving service efficiency and reducing costs. Sales Support (15%) Deliver customer-specific presentations to support sales engagements domestically and globally. Support sales teams in assessing customer needs, articulating Entrust's value proposition, and delivering consulting expertise. Provide global sales training on tools, methodologies, key messages, and best practices. Maintain a bi-weekly forecasted pipeline of clients and strategize to expand the customer base. Utilize feedback from sales interactions and client engagements to refine the sales strategy and improve onboarding experiences. Cross-Functional Coordination Collaborate with software engineers, developers, integrators, product owners, sales, and technical consultants to develop and implement solutions. Provide insights to Professional Services teams for integration and project support. Assist service teams in improving customer support operations using data insights. Guide the development and roadmap of the analytics tool by influencing engineering and product teams. Market & Competitive Intelligence (15%) Conduct external and internal research on industry trends, market drivers, and competitive landscape. Analyze big data to identify patterns, trends, and opportunities for customers. Collaborate with regional sales and technical sales teams to identify new opportunities and develop regional strategies. Lead meetings with international teams to track business development opportunities and consult on sales strategies. Contribute to the analytics tool roadmap by collaborating with engineering and product teams. Assets
Experience in a sales support role, including customer presentations and engagement with senior management. Must have legal authorization to work in the US without restrictions. Experience managing multiple parallel-running complex-projects across different time zones. Proficiency in advanced Excel, databases, and data querying tools. Experience with statistics and big data analytics, translating data into meaningful information and actions. Solution pre-sales or sales experience in business value consulting for Financial Central Issuance or Financial Instant Issuance solutions. Experience working with financial card bureaus or major financial institutions. Multilingual abilities are an asset. Experience in attending client factory sites to conduct on-site analysis and audits. Strong problem-solving and critical-thinking skills with a customer-focused attitude. Creative and innovative mindset to develop solutions beyond conventional approaches. Technical ability to troubleshoot software, query databases, write basic computer code, and edit software source code. Capability to modify vast arrays of data using macros or software such as R Studio or Power BI or equivalent Computer science skills in programming and networking are an asset. Strong customer-focused mindset with a track record of building and maintaining relationships. Innovative and creative thinker with an ability to develop out-of-the-box solutions. Basic Qualifications
Bachelor's degree with a quantitative focus (e.g., Finance, Economics, Data/Information Systems, Statistics, Applied Sciences, Computer Science/Engineering, Industrial Engineering, or Mathematics). 8+ years of professional experience within the card personalization industry, or closely similar manufacturing setting. Proven ability to manage complex, multidisciplinary projects across different time zones. Ability to travel internationally (minimum 35%). Advanced background in querying databases and utilizing analytic tools for information intelligence analysis and data visualization + presentation. Preferred Qualifications:
4+ years of Project Management experience or equivalent certification (PMP). Strong background in statistical analysis and translating big data insights into actionable recommendations. Ability to automate and write scripts to create business reports, valuable graphical visualization of data, build automatic forms for customer information input, and automatically generate consulting reports using templates. Also, building data models and business cases. Evident experience presenting in various settings; pre-sales, business case meeting, project delivery, project follow ups, customer complaints, customer experience follow ups, etc. Lean Six Sigma certification or equivalent experience in a technology manufacturing setting. Skills & Competencies:
Advanced Excel skills and familiarity with analytics querying tools. Strong project management skills, including creating project roadmaps and tracking implementation. Ability to collaborate effectively with software engineers, developers, product owners, and sales teams. Strong communication skills to foster relationships with clients and internal stakeholders. Ability to sell consulting ideas and help customers implement data-driven solution strategies.