Lithia
Sell Agent
Customer Experience
Driveway is where car buying and selling meets conveniencewith no haggling, no pressure, and no leaving your couch. We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We're big on innovation, big on people, and always driving forward. Come ride with us! The Sell Agent
Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases. Responsibilities: Driveway website concierge/brand promise expert: Customer Concierge:
Answers questions and helps move the digital transaction process forward
Coordinates virtual inspection using our inspection application
Coordinates pick-up of purchased vehicle from customer's home.
Communicate effectively with customers through chat, phone, and CRM/email
Maintain activity log
Other duties as assigned
Skills and Qualifications: Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
We Offer Best-in-Class Industry Benefits: Competitive pay
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Customer Experience
Driveway is where car buying and selling meets conveniencewith no haggling, no pressure, and no leaving your couch. We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We're big on innovation, big on people, and always driving forward. Come ride with us! The Sell Agent
Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases. Responsibilities: Driveway website concierge/brand promise expert: Customer Concierge:
Answers questions and helps move the digital transaction process forward
Coordinates virtual inspection using our inspection application
Coordinates pick-up of purchased vehicle from customer's home.
Communicate effectively with customers through chat, phone, and CRM/email
Maintain activity log
Other duties as assigned
Skills and Qualifications: Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
We Offer Best-in-Class Industry Benefits: Competitive pay
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.