City of San Diego, CA
Salary : $63,377.60 - $76,585.60 Annually
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: SI-T11826-202508
Business Area: 1516 - City Treasurer
Opening Date: 08/08/2025
Closing Date: 8/18/2025 11:59 PM Pacific
JOB INFORMATION
APPLICANTS ARE ENCOURAGED TO APPLY TO THE FOLLOWING RELATED RECRUITMENT(S):
• Collections Investigator Trainee
Collections Investigator Ipositions collect the City's delinquent account receivables; negotiate and arrange payment schedules; identify debtor assets for attachment and refer for litigation; gather and verify documentation to establish proof of debt for presentation in court; locate missing debtors using skip tracing techniques; investigate disputed claims on delinquent bills; input and retrieve account information using a computer system; maintain records; and perform other duties as assigned.
NOTE:
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE: One year of full-time experience performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency. Qualifying experience MUST include skip tracing delinquent debtors, negotiating terms of payment and setting up payment schedules, and assembling/verifying documents and other proof of debt to support litigation.
NOTES:
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
Rev. 1 - August 8, 2025 (New Recruitment Date)
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
or review the
01
I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.
02
Are you a current or former City of San Diego government/municipal employee?
03
If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
04
The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?
05
How many years of full-time experience do you have performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency which includes skip tracing delinquent debtors, negotiating terms of payment and setting up payment schedules, and assembling/verifying documents and other proof of debt to support litigation?
06
Specify in which of the following areas you have full-time experience performing debt collections and investigations on charged-off accounts.
07
Indicate in which of the following areas you have full-time experience performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency.
08
Describe your full-time experience performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency in the following areas: a. Skip tracing delinquent debtors; b. negotiating terms of payment and setting up payment schedules; c. assembling/verifying documents and other proof of debt to support litigation. For each area, specify from which employer the experience was gained, your title, level of responsibility, percentage of time spent on each area, and the total length of your experience. If you do not have any experience in a specific area, write "None."
Required Question
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: SI-T11826-202508
Business Area: 1516 - City Treasurer
Opening Date: 08/08/2025
Closing Date: 8/18/2025 11:59 PM Pacific
JOB INFORMATION
APPLICANTS ARE ENCOURAGED TO APPLY TO THE FOLLOWING RELATED RECRUITMENT(S):
• Collections Investigator Trainee
Collections Investigator Ipositions collect the City's delinquent account receivables; negotiate and arrange payment schedules; identify debtor assets for attachment and refer for litigation; gather and verify documentation to establish proof of debt for presentation in court; locate missing debtors using skip tracing techniques; investigate disputed claims on delinquent bills; input and retrieve account information using a computer system; maintain records; and perform other duties as assigned.
NOTE:
- Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE: One year of full-time experience performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency. Qualifying experience MUST include skip tracing delinquent debtors, negotiating terms of payment and setting up payment schedules, and assembling/verifying documents and other proof of debt to support litigation.
NOTES:
- Delinquent debt collections and investigation work for the purpose of bringing accounts current; clerical support; accounts receivables; and bookkeeping experience are NOT qualifying.
- City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.
- Experience with, or knowledge of, the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA).
- Completion of college-level course work related to civil litigation processes and procedures.
- Experience with dispute resolution which involves researching and resolving billing problems.
- Experience disposing of delinquent accounts (e.g., full collections, payment plans, referred for litigation, and accounts deemed uncollectable).
- Experience executing judgments in Small Claims and Superior Courts.
- For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
Rev. 1 - August 8, 2025 (New Recruitment Date)
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
or review the
01
I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.
- Yes
- No
02
Are you a current or former City of San Diego government/municipal employee?
- Current city employee
- Former city employee
- Current & former city employee
- None of the above
03
If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
04
The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?
- Yes
- No
05
How many years of full-time experience do you have performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency which includes skip tracing delinquent debtors, negotiating terms of payment and setting up payment schedules, and assembling/verifying documents and other proof of debt to support litigation?
- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years or more
06
Specify in which of the following areas you have full-time experience performing debt collections and investigations on charged-off accounts.
- Government agency
- Financial institution
- Law office
- Collection agency
- None of the above
07
Indicate in which of the following areas you have full-time experience performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency.
- Skip tracing delinquent debtors.
- Negotiating terms of payment and setting up payment schedules.
- Assembling/verifying documents and other proof of debt to support litigation.
- None of the above.
08
Describe your full-time experience performing debt collections and investigations on charged-off accounts with a government agency, financial institution, law office, or collection agency in the following areas: a. Skip tracing delinquent debtors; b. negotiating terms of payment and setting up payment schedules; c. assembling/verifying documents and other proof of debt to support litigation. For each area, specify from which employer the experience was gained, your title, level of responsibility, percentage of time spent on each area, and the total length of your experience. If you do not have any experience in a specific area, write "None."
Required Question