Nationwide Refrigeration Inc
Position: : Accounts Receivable (AR) Specialist
The AR Specialist plays a critical role in ensuring the accurate and timely invoicing and collection of payments from customers, maintaining financial records, reconciling accounts, and supporting cash flow optimization. This role is essential for maintaining the financial health of the organization. We are looking for positive attitudes and technical know-how. You're hungry to grow as a professional and individual. You bring a can-do attitude and focus on solutions rather than problems. You come to work ready to be a professional, willing to learn, and prepared to treat EVERYONE you speak to with courtesy and respect.
Key Responsibilities:
- Generate and distribute accurate customer invoices in accordance with contract terms in a timely fashion.
- Monitor customer accounts for overdue payments and follow up on outstanding balances.
- Apply payments to customer accounts and reconcile discrepancies.
- Communicate with customers via phone, email, and written correspondence regarding account status.
- Resolve billing issues and disputes quickly and effectively.
- Prepare aging reports and assist in month-end processes.
- Maintain up-to-date records of accounts receivable transactions.
- Assist with audits, internal controls, and process improvements.
- Collaborate with internal departments such as Sales, Service Department, Preventative Maintenance Department and Finance to ensure accurate billing and collections.
- 2+ years in an Accounts Receivable or similar role
- High school diploma or GED
- Strong knowledge of Generally Accepted Accounting Principles and AR procedures
- Strong attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Ability to deal calmly with difficult personalities
- Great communication and time-management skills
- Ability to organize tasks and use good judgment
- Ability to follow instructions and guidance
- Ability to ensure safe work practices and understand and follow all company policies and procedures and all applicable State and Federal laws
- Ability to work with minimal supervision
- Track record of punctuality and dependability
- Proficiency in computer tools and tablets including E-Mail, Word, and Excel
- Proficiency in accounting software (ie. QuickBooks).
- Basic understanding of Refrigeration, HVAC, Electrical, and Plumbing principles and terminology
- Bachelor's degree in Accounting, Finance, or a related field
- Experience with Quickbooks Online
- Experience with ServiceTitan or similar technology
- Experience with Corrigo, ResQ, ServiceChannel or similar CMMS
- Experience in HVAC, refrigeration, or similar service companies