Job Title: Technical Systems Administrator / Trainer
Location: Irvine, CA (Dupont Drive) Hybrid (3 days onsite, 2 days remote)
Company: Myticass direct client based in Irvine, CA
Duration: 12+ months (possibility of extension)
Top Skills, Experience, and Education Required:
24 years of experience with SharePoint, including site creation and administration
24 years of professional experience in one or more of the following roles:
Functional Systems Administrator
Configuration Manager
Solution Architect
Project Manager
Consultant
Trainer
At least 2 years of experience administering Atlassian products (Confluence or Jira preferred)
Strong interpersonal and relationship-building skills
Proven ability to communicate effectively and partner with key stakeholders
Job Summary:
Our client is seeking a Technical Systems Administrator / Trainer to support the development, management, and daily operations of SharePoint sites and Atlassian tools. This role plays a critical part in enhancing user adoption, building effective training programs, and optimizing system workflows.
You will provide hands-on support to users, lead training initiatives, and act as a technical liaison across teams to ensure the platforms are being used efficiently and effectively. Your responsibilities will include system administration, process improvement, user onboarding, and cross-functional collaboration to drive tool adoption and process scalability.
The ideal candidate is experienced in SharePoint and Atlassian products, thrives in a dynamic environment, enjoys solving complex problems, and excels in working with a diverse team.
Key Responsibilities:
Collaborate with Business Technology and Implementation teams to identify customization opportunities and optimize SharePoint usage
Build and configure SharePoint sites and folder structures tailored to specific business needs
Serve as the primary administrator for SharePoint and Atlassian (Confluence, Jira), ensuring system functionality, content quality, and process alignment
Generate and distribute regular and ad hoc reports to measure system performance and KPIs
Design and document workflows, processes, and best practices for system usage
Translate business requirements into system enhancements and workflow improvements
Assess and recommend integration opportunities for additional tools and platforms
Work closely with IT to test, implement, and maintain system updates and functionalities
Lead special projects, including training development, project management, and system reporting
Conduct training sessions and maintain user support documentation
Liaise with vendors for technical support and coordinate training resources
Promote proper system usage and best practices among team members
Required Qualifications:
24 years of experience building and managing SharePoint sites
24 years of professional experience in a systems administration, training, or related role
Creative problem-solving skills with a focus on workflow optimization
Ability to lead projects, manage deadlines, and balance multiple priorities
Strong communication and collaboration skills with the ability to influence stakeholders
Demonstrated ability to work independently in a fast-paced environment
Preferred Qualifications (Nice to Have):
12 years of experience administering Atlassian tools (Confluence, Jira)
Experience using APIs to build tool integrations (e.g., Slack API, Jira API)
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