MILLENNIUMSOFT
Accounts Receivable/Billing Representative
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Accounts Receivable/Billing Representative
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Position : Accounts Receivable/Billing Representative
Location : Stuart, FL
Duration : 12 Months Contract
Total Hours/week :40.00
1st shift
Description
Position Purpose:
- To process medical billing claims, collect patient or provider payments, resolve questions and problems with a customers accounts, process patient refunds, appeals to include re-determinations and re-submissions of billing to patient payers for payment on medical supply orders
- Receive payment denials and to investigate the reason and rectify the situation with the payer or patient
- Receive inbound and place outbound calls from and to customers, Medicare, Medicaid and Commercial insurance providers regarding patient accounts
- Provide written correspondence to audit requests to include investigation and obtaining of appropriate documentation to be attached to response
- Document status of billing and payment process in patient account for future follow-up
- Keep current on payer requirements via research and coaching to ensure guidelines and procedures are being met for each payer
- Answer and follow up on calls from patients with billing questions
- Complete all end of month reports as requested, directed or assigned
- Complete all internal system service ticket requests as assigned
- Work miscellaneous projects and tasks on an as needed basis
- Maintain a positive work atmosphere that embodies Liberators philosophy- Professional excellence, teamwork and integrity.
- Maintains a production level between 20-40 accounts per day ensuring quality of work is above average. Production rates are at the discretion of management and are subject to change with our without prior notification.
- Maintains a better than average attendance score
- Performs other duties and tasks as assigned
- No supervisory responsibilities
- Provides work direction only
- Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- High School Diploma or general education degree (GED); two to four years prior medical supply billing experience and/or 1-3 years prior experience as an AR Billing Representative I exceeding performance levels and expectations for that role.
Language:
- Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
- Ability to write internal and external business correspondence.
- Ability to effectively present information and respond to questions from management, team members, and/or customers.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
- Ability to solve practical problems and deal with a variety of variables.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.
- Knowledge of Microsoft Office Applications, Access or other database software.
- ability to utilize or knowledge of call center telecommunications software
- No certifications required
- Ability to work some evening shifts, weekends, and overtime as needed
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to stand.
- The employee must occasionally lift and/or move up to 10 lbs.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
- The noise level in the work environment is usually moderate.
- The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.
- The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
- The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed.
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
- Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.
__________________________________________________________
Edwin George | Technical Recruiter | Millenniumsoft Inc.
8301 Arlington Blvd, Suite # 504, Fairfax, VA 22031
| 703 459 9282 X105 (Direct) | Fax : # 703-991-4551
An E -Verified Corporation
WBE Certified (State of Virginia)
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Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and Finance-
Industries
Staffing and Recruiting
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