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City Of Charleston

Benefits Administrator

City Of Charleston, Charleston

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Join to apply for the Benefits Administrator role at City of Charleston

Join to apply for the Benefits Administrator role at City of Charleston

The Benefits and Leave Administrator performs a variety of professional work in support of the Citys employee benefits programs. This position serves as a resource to City employees on leave policies, employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims.

Examples of Duties:

  • Perform various enrollment, employee support, and data management activities.
  • Manage FMLA and other leaves by assisting employees with the request, tracking and return to work process.
  • Serve as a liaison between City employees, timekeepers and leave of absence provider to ensure absence is tracked, coded and paid appropriately for employees on leave.
  • Serve as a liaison between City employees and plan administrators, advising employees of policy provisions and claims procedures.
  • Troubleshoot and resolve employee issues and concerns, preparing required documentation, researching information, and assisting in resolving claims issues.
  • Assist employees with completing enrollment forms and process enrollment forms including the annual open enrollment period.
  • Recommend benefit and plan design changes as needed.
  • Establish and maintain employee benefits records and files, updating records with retirement, leave, and various other information.
  • Enter employee benefits and a variety of other data into an electronic HR/Payroll system, ensuring accuracy of data.
  • Manage electronic files between systems and audits benefit information for accuracy and consistency.
  • Review benefits bills for accuracy and initiate payment.
  • Prepare and distribute correspondence and informational materials about employee benefit plans, policies, procedures, and related information.
  • Conduct training on leave programs. Presents benefits overview to new hires in the absence of the other Benefits Administrator.
  • Assist Benefits team with maintenance and tracking of all legally required documentation in accordance with IRS/DOL requirements, including timely distribution to employees.
  • Collaborate with others to ensure accurate and timely delivery of employee benefits to City employees.
  • Perform other duties as assigned.

Basic Qualifications

  • One year of related experience and/or training.
  • Bachelors degree (BA/BS) or equivalent in Business Administration, Accounting, Human Resources, or a related field; or an equivalent combination of education and experience.
  • Valid South Carolina Drivers License.
  • Thorough knowledge of Microsoft Windows, Outlook, Excel, and Word or similar software.

Preferred Qualifications

  • Certified Professional in Human Resources (PHR).
  • Society for Human Resources Management Certified Professional (SHRM-CP).
  • Knowledge of Workday financial software.
Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Human Resources
  • Industries
    Government Administration

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