Amazon
Sr. Content Strategist, Customer Experience and Adoption
Amazon, New York, New York, us, 10261
Sr. Content Strategist, Customer Experience and Adoption
Join to apply for the
Sr. Content Strategist, Customer Experience and Adoption
role at
Amazon Web Services (AWS) Sr. Content Strategist, Customer Experience and Adoption
2 days ago Be among the first 25 applicants Join to apply for the
Sr. Content Strategist, Customer Experience and Adoption
role at
Amazon Web Services (AWS) Get AI-powered advice on this job and more exclusive features. Description
Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization. Description
Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization.
In this role, you will partner with a team of strategists, subject matter experts, and designers to create content that outlines the AWS Private Pricing Programs guidelines, processes, and best practices. As a Sr. Content Producer, you will play a crucial role in executing our content strategy to drive the adoption and growth of our Private Pricing Program. You will leverage your critical thinking, forward-looking vision, and exceptional writing skills to continuously innovate and enhance our enablement assets. You will drive the Private Pricing content catalog with clear, concise, and contextual content that addresses the specific needs of our cohort of audiences. Your work will have wide reach, and benefit both internal audiences (e.g., AWS field) as well as external (e.g., AWS partners and customers). Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.
The ideal candidate is an exceptional writer and self-learner who has strong personal momentum and editorial judgment. You are energized by the opportunity learn new topics, and can self-drive gaining depth to get grounded quickly. You drive a wonderfully high bar through your meticulous, impactful output as well as your efficient operations and project management. You habitually work back from the customers needs and pain points in defining, prioritizing, and inspecting work. You are focused and organized, and can deliver on time and at a high bar in a fast-paced environment. You communicate concisely and precisely, and can influence others to drive your vision. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.
Key job responsibilities
Execute the content strategy to support our Private Pricing Program initiatives. Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness. Deliver strategic content initiatives, coordinating with various stakeholders across the organization. Measure the impact of content efforts and continuously optimize for maximum effectiveness. Facilitate relationships with AWS-wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts. Ensure all deliverables are of the highest quality and effectively address the target audience's needs.
About The Team
At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Bachelors degree or equivalent 5+ years of experience in content strategy, writing and development 3+ years of experience using data and metrics to inform and drive improvements
Preferred Qualifications
Master or Advanced Degree in English, Communications, Content Strategy, or a related field. Exceptional editorial background with exceptional proofreading and content creation skills. Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams. Experience in developing or editing multimedia (images, videos). Experience in content authoring tools.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon Web Services, Inc.
Job ID: A3040695
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Writing/Editing Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Sign in to set job alerts for Content Strategist roles.
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Join to apply for the
Sr. Content Strategist, Customer Experience and Adoption
role at
Amazon Web Services (AWS) Sr. Content Strategist, Customer Experience and Adoption
2 days ago Be among the first 25 applicants Join to apply for the
Sr. Content Strategist, Customer Experience and Adoption
role at
Amazon Web Services (AWS) Get AI-powered advice on this job and more exclusive features. Description
Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization. Description
Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization.
In this role, you will partner with a team of strategists, subject matter experts, and designers to create content that outlines the AWS Private Pricing Programs guidelines, processes, and best practices. As a Sr. Content Producer, you will play a crucial role in executing our content strategy to drive the adoption and growth of our Private Pricing Program. You will leverage your critical thinking, forward-looking vision, and exceptional writing skills to continuously innovate and enhance our enablement assets. You will drive the Private Pricing content catalog with clear, concise, and contextual content that addresses the specific needs of our cohort of audiences. Your work will have wide reach, and benefit both internal audiences (e.g., AWS field) as well as external (e.g., AWS partners and customers). Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.
The ideal candidate is an exceptional writer and self-learner who has strong personal momentum and editorial judgment. You are energized by the opportunity learn new topics, and can self-drive gaining depth to get grounded quickly. You drive a wonderfully high bar through your meticulous, impactful output as well as your efficient operations and project management. You habitually work back from the customers needs and pain points in defining, prioritizing, and inspecting work. You are focused and organized, and can deliver on time and at a high bar in a fast-paced environment. You communicate concisely and precisely, and can influence others to drive your vision. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.
Key job responsibilities
Execute the content strategy to support our Private Pricing Program initiatives. Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness. Deliver strategic content initiatives, coordinating with various stakeholders across the organization. Measure the impact of content efforts and continuously optimize for maximum effectiveness. Facilitate relationships with AWS-wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts. Ensure all deliverables are of the highest quality and effectively address the target audience's needs.
About The Team
At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Bachelors degree or equivalent 5+ years of experience in content strategy, writing and development 3+ years of experience using data and metrics to inform and drive improvements
Preferred Qualifications
Master or Advanced Degree in English, Communications, Content Strategy, or a related field. Exceptional editorial background with exceptional proofreading and content creation skills. Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams. Experience in developing or editing multimedia (images, videos). Experience in content authoring tools.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon Web Services, Inc.
Job ID: A3040695
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Writing/Editing Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Sign in to set job alerts for Content Strategist roles.
New York, NY $84,500.00-$120,400.00 1 week ago Video Content Editor, Player Social (Seasonal)
New York City Metropolitan Area 2 days ago New York, NY $70,000.00-$90,000.00 1 month ago New York, NY $60,000.00-$65,000.00 1 week ago New York, NY $110,000.00-$121,000.00 1 day ago New York, NY $65,000.00-$75,000.00 2 weeks ago New York, NY $65,000.00-$80,000.00 2 days ago New York, NY $46,000.00-$80,000.00 2 weeks ago New York, NY $165,000.00-$185,000.00 1 day ago Vertical Strategist (Content & Services), NA SMB Marketing
New York, United States $150,000.00-$190,000.00 1 week ago Social Media & Content Associate Manager
New York, United States $55,000.00-$85,000.00 1 week ago Content Strategist , Global Enablement Programs
New York, United States $108,400.00-$185,000.00 2 weeks ago Manhattan, NY $69,909.00-$77,509.00 1 month ago New York, NY $195,000.00-$293,000.00 6 days ago Brooklyn, NY $75,000.00-$82,000.00 1 month ago Growth + Content Strategist Creative Travel
Brooklyn, NY $75,000.00-$100,000.00 3 weeks ago New York, NY $115,000.00-$165,000.00 1 month ago Senior Creative Content Producer, Growth Marketing
New York, NY $91,600.00-$125,950.00 3 days ago New York, NY $100,000.00-$130,000.00 1 week ago New York, United States $62,400.00-$93,250.00 1 day ago New York, NY $68,000.00-$110,000.00 2 weeks ago New York, NY $55,000.00-$60,000.00 2 weeks ago New York, NY $94,000.00-$105,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr