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Salesforce, Inc..

Staff Technical Program Manager - Product Development/Slack First Programs

Salesforce, Inc.., San Francisco, California, United States, 94199

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At Slack, we are making work simpler, more pleasant, and more productive. Millions of users rely on us every single day to get their work done, and we take this responsibility seriously. We are seeking a Staff Technical Program Manager. This candidate will drive programs across Product Engineering, with a primary focus on our “Slack First” initiatives. Salesforce has a mandate to make new features “Slack First” so that Slack becomes the conversational interface for Salesforce software. This TPM will work on highly cross functional programs bringing together teams across Salesforce to utilize Slack. This includes building out operations to make the planning, building, integration, testing, release, and go-to-market motions efficient and repeatable. This TPM must be highly technical and understand software architecture so that they can represent Product and Engineering in cross functional conversations. The TPM should embrace the benefits of moving quickly and enjoy teaming up with engineers to solve hard problems. You are a harmonizer who can drive alignment across functions. You thrive when given the chance to design systems and processes that facilitate efficient collaboration and execution. You have experience collecting product and technical requirements for complex projects that span multiple teams. Responsibilities

Craft and run programs that align to the highest priority Cloud integration initiatives.

Become a domain expert in your spaces with the ability to articulate how the engineering systems works, process flows, and can quickly recognize dependencies and risks

Be a strategic partner to senior product and engineering leadership. Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners.

Develop and roll out operational strategies, tools, and processes for new and existing teams

Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information

Create and modify dashboards, track dependencies, run reports, and flag risks

Build automated reporting and alerts for bugs, risks, and sprint reports. And provide regular updates on programs via reports and presentations.

Track areas of concern, escalate risks, and identify blockers with accountability for ensuring resolutions are reached

Track end-to-end projects against the committed dates and release schedule

Requirements

At least 7 years leading planning, program management, and project lifecycles in a dynamic product or engineering organization

Bachelor's degree in Computer Science or Engineering, or two years of equivalent training, or work experience

Experience working on large cross functional programs bringing together teams with different ways of working and conflicting priorities.

Excellent verbal and written communication skills, with sufficient level of technical capability to effectively communicate with engineers, scope technical projects, and identify technical risks

Incredible organizational and interpersonal skills, and experience managing activities across multiple teams

Demonstrated track record of delivering complex projects and programs with cross-functional teams

Experience with agile and/or lean product development practices and principles

Self-motivated and the ability to motivate others

Can effectively navigate and cope with change and operates well in spaces with ambiguity

Bonus Points

You can draw from your experience of working on programs

Experience with additional productivity and tracking tools

SQL, scripting

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