Senior Service Engineer (Generator) @Jurong East

Senior Service Engineer (Generator) Standby support and 24/7 emergency call for customer support. Technical support, site recovery and maintenance responsibilities to distributors/end customers. Installation, commissioning & on-site training to support customers according to the scope Generate a service report to customer in a systematic manner. Investigate and handle all customers’ complaints related to product failures. Investigates root causes of failures and recommend solutions. Review and assist in determining the extend of damage and repairs of warranty claims from distributors. Maintain relationship with key customers to ensure the follow through until the issue is resolved. Develop service training material, ensures all technical & training documents are up-to-date. Provide training to distributors & dealers for service and troubleshooting skillsets Diploma/Degree in Electrical/Mechanical with 8 years of marine field servicing Experience in control system and able to commit traveling when neccessary. Interested applicants, send in your updated resume by clicking “Apply Now” Lin Weikang EA Personnel No: R21102570 EA License No: 23C1894

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