Government Jobs
Digital Communications Technician
The City of Dublin is looking for a talented Digital Communications Technician to help tell our story and connect with the community. The Digital Communications Technician will support a small but high-impact team responsible for community outreach, digital platforms, visual design, and media production. This position plays a key role in executing the City's digital engagement strategy
contributing to photography, video production, graphic design, writing, and general content creation across platforms. The role offers a balance of in-office collaboration and in-the-field production work, helping connect the public with city programs, services, and stories. The ideal candidate is a creative and dedicated communicator with experience in written, oral, and digital communications, including social media, photography, video production, and graphic design. The candidate is a dynamic, self-starting team member who takes initiative and is comfortable supporting a variety of projects across departments, occasionally outside the boundaries of a normal eight-to-five job. Under general direction, performs a variety of technical and creative support tasks in marketing, communication, graphic design, video production, and website and social media content management. Supports professional and management staff in implementing communications initiatives that enhance public awareness and engagement. This is a technical-level classification in the Digital Engagement series. Incumbents perform duties with a moderate level of independence and are fully competent in applying knowledge of communication tools and methods. This class is distinguished from the Digital Engagement Specialist by its emphasis on technical and support functions, with less responsibility for strategy development and project leadership. Supervision is received from professional and/or management staff in the Division. Receives technical guidance from Digital Engagement Specialists or Senior Digital Engagement Specialists. This position does not regularly supervise staff but may provide guidance to part-time, temporary, or contracted workers. The following duties are typical for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class: Assist in creating and executing marketing and outreach materials, including photography, video editing, and graphic design, to inform and engage the public. Support digital storytelling and content creation across web, social media, and multimedia platforms. Create and maintain content on City websites; ensure content is accurate, current, and aligned with accessibility and style guidelines. Create, schedule, and post engaging social media content; monitor basic analytics and trends. Compose and prepare routine letters, brochures, and articles. Collaborate with City departments to support their communication needs through templates, graphics, and content updates. Assist City staff in the development of publications, promotional materials, and oral presentations as requested. Ensure that products reflect principles of diversity, equity, inclusion, and accessibility, and are available to audiences with varying abilities or language backgrounds. Assist with onsite and offsite event support, including digital coverage and content creation. Operate equipment such as cameras, microphones, tripods, and editing software to produce communications content. Maintain organized digital archives and content libraries. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Perform other duties as assigned. Education: Equivalent to completion of the twelfth grade, supplemented by college coursework in communications, journalism, public relations, digital media production, marketing, graphic design, or a related field. Experience: Two years of progressively responsible experience in digital communications, multimedia production, or graphic design. Knowledge of: Principles and practices of communications, media production, and public engagement. Basic graphic design principles and techniques, including desktop publishing software. Principles and practices of basic video productions, marketing, public information, and media relations. Principles and practices of website content management systems and social media platforms. Photography and video production tools and techniques. Principles of inclusive and accessible communication, including ADA and WCAG standards. English usage, grammar, spelling, punctuation, and writing conventions for public information material. Modern office equipment, including personal computer programs for word processing, spreadsheet, database, desktop, audio/visual presentation, basic design, and communications. Ability to: Assist in developing creative, accessible, and inclusive communication materials across platforms. Perform technical marketing and communications duties. Assist with planning, researching, organizing, and coordinating a variety of public information, media, and community outreach activities and programs. Follow branding and editorial guidelines in digital and print media. Respond to and effectively prioritize multiple requests for service. Operate a variety of multimedia equipment and editing software used for video and audio recording, editing, and dissemination and/or graphic design. Communicate clearly and concisely, both orally and in writing. Maintain attention to detail in layout, editing, and proofreading. Establish and maintain effective working relationships with those contacted in the course of work. The physical standards described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Frequent sitting, standing, walking, bending, reaching, and repetitive motion. Manual dexterity to operate computers, camera equipment, and audiovisual tools. Occasional lifting, carrying, or transport of materials or equipment weighing up to 25 pounds. Visual and auditory acuity to operate video/photo equipment, review visual content, and participate in meetings and public events. Ability to safely operate a motor vehicle and travel to various City or community locations as needed. The best qualified candidates whose background and experience most closely meet the City's current needs will be invited to participate in an interview/oral board. In addition, the selection process may consist of written and/or oral components. The City reserves the right to test an applicant in any other manner to determine suitability and to alter any aspect of the selection process. Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process. Candidates who successfully complete the interview process may be placed on an employment eligibility list. This list may be canceled at any time, without notice to candidates. All offers of employment are conditional upon the ability to provide verification of authorization to work in the United States. In accordance with Federal and State laws, the City of Dublin does not discriminate on the basis of race, religion, color, national origin, ancestry, handicap, disability, medical condition, marital status, sex, or age. The City of Dublin will make reasonable accommodations for the participation in employment, programs, and facilities. Please notify the Personnel Division at (925) 833-6650 regarding the type of reasonable accommodations needed within three days following recruitment closing date. This announcement is meant only as a general description guide and is subject to change. The information contained herein does not constitute an expressed or implied contract of employment, and these provisions are subject to change.
The City of Dublin is looking for a talented Digital Communications Technician to help tell our story and connect with the community. The Digital Communications Technician will support a small but high-impact team responsible for community outreach, digital platforms, visual design, and media production. This position plays a key role in executing the City's digital engagement strategy
contributing to photography, video production, graphic design, writing, and general content creation across platforms. The role offers a balance of in-office collaboration and in-the-field production work, helping connect the public with city programs, services, and stories. The ideal candidate is a creative and dedicated communicator with experience in written, oral, and digital communications, including social media, photography, video production, and graphic design. The candidate is a dynamic, self-starting team member who takes initiative and is comfortable supporting a variety of projects across departments, occasionally outside the boundaries of a normal eight-to-five job. Under general direction, performs a variety of technical and creative support tasks in marketing, communication, graphic design, video production, and website and social media content management. Supports professional and management staff in implementing communications initiatives that enhance public awareness and engagement. This is a technical-level classification in the Digital Engagement series. Incumbents perform duties with a moderate level of independence and are fully competent in applying knowledge of communication tools and methods. This class is distinguished from the Digital Engagement Specialist by its emphasis on technical and support functions, with less responsibility for strategy development and project leadership. Supervision is received from professional and/or management staff in the Division. Receives technical guidance from Digital Engagement Specialists or Senior Digital Engagement Specialists. This position does not regularly supervise staff but may provide guidance to part-time, temporary, or contracted workers. The following duties are typical for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class: Assist in creating and executing marketing and outreach materials, including photography, video editing, and graphic design, to inform and engage the public. Support digital storytelling and content creation across web, social media, and multimedia platforms. Create and maintain content on City websites; ensure content is accurate, current, and aligned with accessibility and style guidelines. Create, schedule, and post engaging social media content; monitor basic analytics and trends. Compose and prepare routine letters, brochures, and articles. Collaborate with City departments to support their communication needs through templates, graphics, and content updates. Assist City staff in the development of publications, promotional materials, and oral presentations as requested. Ensure that products reflect principles of diversity, equity, inclusion, and accessibility, and are available to audiences with varying abilities or language backgrounds. Assist with onsite and offsite event support, including digital coverage and content creation. Operate equipment such as cameras, microphones, tripods, and editing software to produce communications content. Maintain organized digital archives and content libraries. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Perform other duties as assigned. Education: Equivalent to completion of the twelfth grade, supplemented by college coursework in communications, journalism, public relations, digital media production, marketing, graphic design, or a related field. Experience: Two years of progressively responsible experience in digital communications, multimedia production, or graphic design. Knowledge of: Principles and practices of communications, media production, and public engagement. Basic graphic design principles and techniques, including desktop publishing software. Principles and practices of basic video productions, marketing, public information, and media relations. Principles and practices of website content management systems and social media platforms. Photography and video production tools and techniques. Principles of inclusive and accessible communication, including ADA and WCAG standards. English usage, grammar, spelling, punctuation, and writing conventions for public information material. Modern office equipment, including personal computer programs for word processing, spreadsheet, database, desktop, audio/visual presentation, basic design, and communications. Ability to: Assist in developing creative, accessible, and inclusive communication materials across platforms. Perform technical marketing and communications duties. Assist with planning, researching, organizing, and coordinating a variety of public information, media, and community outreach activities and programs. Follow branding and editorial guidelines in digital and print media. Respond to and effectively prioritize multiple requests for service. Operate a variety of multimedia equipment and editing software used for video and audio recording, editing, and dissemination and/or graphic design. Communicate clearly and concisely, both orally and in writing. Maintain attention to detail in layout, editing, and proofreading. Establish and maintain effective working relationships with those contacted in the course of work. The physical standards described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Frequent sitting, standing, walking, bending, reaching, and repetitive motion. Manual dexterity to operate computers, camera equipment, and audiovisual tools. Occasional lifting, carrying, or transport of materials or equipment weighing up to 25 pounds. Visual and auditory acuity to operate video/photo equipment, review visual content, and participate in meetings and public events. Ability to safely operate a motor vehicle and travel to various City or community locations as needed. The best qualified candidates whose background and experience most closely meet the City's current needs will be invited to participate in an interview/oral board. In addition, the selection process may consist of written and/or oral components. The City reserves the right to test an applicant in any other manner to determine suitability and to alter any aspect of the selection process. Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process. Candidates who successfully complete the interview process may be placed on an employment eligibility list. This list may be canceled at any time, without notice to candidates. All offers of employment are conditional upon the ability to provide verification of authorization to work in the United States. In accordance with Federal and State laws, the City of Dublin does not discriminate on the basis of race, religion, color, national origin, ancestry, handicap, disability, medical condition, marital status, sex, or age. The City of Dublin will make reasonable accommodations for the participation in employment, programs, and facilities. Please notify the Personnel Division at (925) 833-6650 regarding the type of reasonable accommodations needed within three days following recruitment closing date. This announcement is meant only as a general description guide and is subject to change. The information contained herein does not constitute an expressed or implied contract of employment, and these provisions are subject to change.