Judicial Branch of Arizona - Maricopa County
AmeriCorps Member - Law Library Resource Center
Judicial Branch of Arizona - Maricopa County, Phoenix, Arizona, United States, 85001
Internship Opportunity
The Superior Court of Arizona in Maricopa County, one of the largest general jurisdiction Court systems in the nation, seeks enthusiastic individuals to serve 675 hours or 300 hours. Terms of service occur between August 4th, 2025, through July 31st, 2026. Members will participate in the Providing Access to Court Services (PACS) AmeriCorps program in the Law Library Resource Center. PACS AmeriCorps Members are critical to the informational and navigational operations of the court, as well as the Customer Service and Protective Order areas. This position involves working with members of the public who need help with court services and resources, which is crucial to promoting access to the court. The Superior Court is committed to providing access to justice for all people in the community. Terms Available: 675 Hours Fall (August 2025
March 2026) 675 Hours Fall (September 2025
April 2026) 675 Hours Spring (December 2025
July 2026) 300 Hours Fall (September
December 2025) 300 Hours Spring (January
April 2026) 300 Hours Summer (April
July 2026) Service Position Functions: Under general supervision, provide customer assistance in finding court services, court forms, and navigating court processes. Primary Duties of the Position: Provide direct customer service to litigants in various situations within a self-service environment; handle a variety of requests, inquiries, and complaints from litigants and the general public; attend and participate in training and evaluation; assist court customers with finding needed services or locations; become knowledgeable about various community resources and provide information to customers as necessary, offer survey to customers assisted, and track assistance using computer software. Citizenship Training and Responsibilities: As an AmeriCorps Member, all PACS Members must participate in AmeriCorps training and events as required by the Arizona Governor's Office of Youth, Faith, and Family, as well as participate in any identified community service activity. Service Schedule: This is a commitment, PACS AmeriCorps Members must complete their assigned hours over the course of their service term. Service hours can only be completed between 8 am and 5 pm Monday through Friday. Occasionally, and upon request, there might be an opportunity for service hours after hours or on weekends. Hours worked per week and schedule will vary depending on the Member's availability and Court needs. Minimum Qualifications: High School Diploma/GED and must pass a criminal background check. For AmeriCorps State and National and AmeriCorps NCCC, you must be a U.S. citizen, U.S. national, or legal permanent resident alien of the United States to be an AmeriCorps member. Must be able to stand for long periods of time. Desired Qualifications: The ability to multi-task and manage a high-volume and time-critical work environment; excellent interpersonal skills; the ability to establish effective working relationships with others; the ability to communicate effectively both orally and in writing; the ability to plan, organize and maintain workflow; the ability to work under supervision and exercise judgment; basic computer skills. Should be able to accurately maintain statistics and records; maintain the confidentiality of all parties. The Court is an Equal Opportunity Employer. It is the policy of the Judicial Branch not to discriminate in employment or the provision of services. To arrange for reasonable accommodation under the Americans with Disabilities Act (ADA), please call 602-372-3373. Prohibited Activities: Members may not, while actively providing service, do any of the following: attempt to influence legislation; organize or engage in protests, petitions, boycotts, or strikes; assist, promote, or deter union organizing; impair existing contracts for services or collective bargaining agreements; engage in partisan political activities; participate in, or endorse, events or activities that are likely to include political advocacy; engage in religious instruction or proselytization; provide a direct benefit to a business organized for profit, a labor union, a partisan political organization, or other organizations specified by the CNCS; conduct a voter registration drive; provide abortion services or referrals for receipt of such services; Any activity prohibited by Executive Order/Memorandum, including but not limited to: Protecting the American People Against Invasion, Putting America First in International Environmental Agreements, Unleashing American Energy, Ending Radical and Wasteful Government DEI Programs and Preferencing, Defending Women from Gender Ideology Extremism and Restoring Biological Truth to the Federal Government; and, such other activities as AmeriCorps may prohibit. Additional Information: Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements.
The Superior Court of Arizona in Maricopa County, one of the largest general jurisdiction Court systems in the nation, seeks enthusiastic individuals to serve 675 hours or 300 hours. Terms of service occur between August 4th, 2025, through July 31st, 2026. Members will participate in the Providing Access to Court Services (PACS) AmeriCorps program in the Law Library Resource Center. PACS AmeriCorps Members are critical to the informational and navigational operations of the court, as well as the Customer Service and Protective Order areas. This position involves working with members of the public who need help with court services and resources, which is crucial to promoting access to the court. The Superior Court is committed to providing access to justice for all people in the community. Terms Available: 675 Hours Fall (August 2025
March 2026) 675 Hours Fall (September 2025
April 2026) 675 Hours Spring (December 2025
July 2026) 300 Hours Fall (September
December 2025) 300 Hours Spring (January
April 2026) 300 Hours Summer (April
July 2026) Service Position Functions: Under general supervision, provide customer assistance in finding court services, court forms, and navigating court processes. Primary Duties of the Position: Provide direct customer service to litigants in various situations within a self-service environment; handle a variety of requests, inquiries, and complaints from litigants and the general public; attend and participate in training and evaluation; assist court customers with finding needed services or locations; become knowledgeable about various community resources and provide information to customers as necessary, offer survey to customers assisted, and track assistance using computer software. Citizenship Training and Responsibilities: As an AmeriCorps Member, all PACS Members must participate in AmeriCorps training and events as required by the Arizona Governor's Office of Youth, Faith, and Family, as well as participate in any identified community service activity. Service Schedule: This is a commitment, PACS AmeriCorps Members must complete their assigned hours over the course of their service term. Service hours can only be completed between 8 am and 5 pm Monday through Friday. Occasionally, and upon request, there might be an opportunity for service hours after hours or on weekends. Hours worked per week and schedule will vary depending on the Member's availability and Court needs. Minimum Qualifications: High School Diploma/GED and must pass a criminal background check. For AmeriCorps State and National and AmeriCorps NCCC, you must be a U.S. citizen, U.S. national, or legal permanent resident alien of the United States to be an AmeriCorps member. Must be able to stand for long periods of time. Desired Qualifications: The ability to multi-task and manage a high-volume and time-critical work environment; excellent interpersonal skills; the ability to establish effective working relationships with others; the ability to communicate effectively both orally and in writing; the ability to plan, organize and maintain workflow; the ability to work under supervision and exercise judgment; basic computer skills. Should be able to accurately maintain statistics and records; maintain the confidentiality of all parties. The Court is an Equal Opportunity Employer. It is the policy of the Judicial Branch not to discriminate in employment or the provision of services. To arrange for reasonable accommodation under the Americans with Disabilities Act (ADA), please call 602-372-3373. Prohibited Activities: Members may not, while actively providing service, do any of the following: attempt to influence legislation; organize or engage in protests, petitions, boycotts, or strikes; assist, promote, or deter union organizing; impair existing contracts for services or collective bargaining agreements; engage in partisan political activities; participate in, or endorse, events or activities that are likely to include political advocacy; engage in religious instruction or proselytization; provide a direct benefit to a business organized for profit, a labor union, a partisan political organization, or other organizations specified by the CNCS; conduct a voter registration drive; provide abortion services or referrals for receipt of such services; Any activity prohibited by Executive Order/Memorandum, including but not limited to: Protecting the American People Against Invasion, Putting America First in International Environmental Agreements, Unleashing American Energy, Ending Radical and Wasteful Government DEI Programs and Preferencing, Defending Women from Gender Ideology Extremism and Restoring Biological Truth to the Federal Government; and, such other activities as AmeriCorps may prohibit. Additional Information: Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements.