Government Jobs
Program & Administrative Coordinator for SBC (PT)
Government Jobs, Ahoskie, North Carolina, United States, 27910
Program & Administrative Coordinator For Small Business Center
The Program & Administrative Coordinator for the Small Business Center provides vital support to the Director and SBC Clients by managing day-to-day administrative tasks, assisting in event coordination, client assistance, and management of the Center's social media presence. This role is pivotal in maintaining the Center's online presence and engaging with the community through effective social media management. The ideal candidate will be detail-oriented, highly organized, proficient in social media management and possess excellent communication skills, with a passion for supporting small businesses. Job Description Administrative and Office Support: Answer phone calls, emails, and manage correspondence with clients and partners. Organize and maintain office filing systems, records, and databases. Schedule meetings, appointments, and events for the center director. Prepare reports, meeting minutes, presentations, and other office documentation. Order and manage office supplies, ensuring availability of essential materials. Client and Program Assistance: Assist in the coordination and execution of workshops, seminars, and special events. Manage client intake, including setting up appointments and initial consultations. Provide timely information to clients about available programs, events, and resources. Track client participation in programs and maintain accurate records in client databases. Social Media Management: Develop, curate, and post content on the Center's social media platforms (Facebook, Instagram, LinkedIn). Monitor social media accounts, respond to inquiries, and engage with followers. Analyze and report on social media engagement metrics and suggest improvements. Stay current on social media trends and best practices to optimize audience reach and enhance the Center's online presence. Marketing and Communications: Assist in the development and distribution of marketing materials, such as flyers, event signs, email campaigns and social media posts. Help promote programs and services through various online and offline channels. Support public relations efforts by preparing press releases and marketing materials for outreach efforts. Additional Requirements: Willingness to work flexible hours, including occasional weekends for events. A commitment to the mission of supporting small business growth and economic development in Hertford, Bertie and Northampton Counties. Familiarity with the local community and business landscape is a plus. Minimum Qualifications: Education: High School Diploma. Experience: 2+ years of administrative support and marketing experience. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of social media platforms (e.g., Instagram, Facebook), and online analytics. Experience with email marketing software (e.g., Mailchimp or Constant Contact). Communication Skills: Excellent written and verbal communication abilities. Strong attention to detail when drafting content, reports, or social media posts. Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines. A high degree of accuracy when handling client information, data entry, and Center documents. Customer Service Skills: Strong interpersonal skills and a customer-focused attitude. Interpersonal Skills: Ability to work independently and as part of a team. Friendly and professional demeanor when interacting with clients and the public. Problem-Solving Skills: Proactive in anticipating administrative needs and finding solutions. Ability to work independently while also being a collaborative team member.
The Program & Administrative Coordinator for the Small Business Center provides vital support to the Director and SBC Clients by managing day-to-day administrative tasks, assisting in event coordination, client assistance, and management of the Center's social media presence. This role is pivotal in maintaining the Center's online presence and engaging with the community through effective social media management. The ideal candidate will be detail-oriented, highly organized, proficient in social media management and possess excellent communication skills, with a passion for supporting small businesses. Job Description Administrative and Office Support: Answer phone calls, emails, and manage correspondence with clients and partners. Organize and maintain office filing systems, records, and databases. Schedule meetings, appointments, and events for the center director. Prepare reports, meeting minutes, presentations, and other office documentation. Order and manage office supplies, ensuring availability of essential materials. Client and Program Assistance: Assist in the coordination and execution of workshops, seminars, and special events. Manage client intake, including setting up appointments and initial consultations. Provide timely information to clients about available programs, events, and resources. Track client participation in programs and maintain accurate records in client databases. Social Media Management: Develop, curate, and post content on the Center's social media platforms (Facebook, Instagram, LinkedIn). Monitor social media accounts, respond to inquiries, and engage with followers. Analyze and report on social media engagement metrics and suggest improvements. Stay current on social media trends and best practices to optimize audience reach and enhance the Center's online presence. Marketing and Communications: Assist in the development and distribution of marketing materials, such as flyers, event signs, email campaigns and social media posts. Help promote programs and services through various online and offline channels. Support public relations efforts by preparing press releases and marketing materials for outreach efforts. Additional Requirements: Willingness to work flexible hours, including occasional weekends for events. A commitment to the mission of supporting small business growth and economic development in Hertford, Bertie and Northampton Counties. Familiarity with the local community and business landscape is a plus. Minimum Qualifications: Education: High School Diploma. Experience: 2+ years of administrative support and marketing experience. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of social media platforms (e.g., Instagram, Facebook), and online analytics. Experience with email marketing software (e.g., Mailchimp or Constant Contact). Communication Skills: Excellent written and verbal communication abilities. Strong attention to detail when drafting content, reports, or social media posts. Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines. A high degree of accuracy when handling client information, data entry, and Center documents. Customer Service Skills: Strong interpersonal skills and a customer-focused attitude. Interpersonal Skills: Ability to work independently and as part of a team. Friendly and professional demeanor when interacting with clients and the public. Problem-Solving Skills: Proactive in anticipating administrative needs and finding solutions. Ability to work independently while also being a collaborative team member.