Logo
Feldmeier Equipment

Epicor ERP Systems Expert

Feldmeier Equipment, Syracuse, New York, United States, 13201

Save Job

Epicor Erp Systems Expert

The Epicor ERP Systems Expert role is to plan, design, develop, and launch efficient information systems and operations systems in support of Feldmeier's supply chain function including warehouse management, planning and scheduling, manufacturing operations, inventory management and supplier management. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues to maximize the benefit of the Epicor system. Assist in the planning, design, development, of new applications and enhancements to the Epicor platform supporting Feldmeier Supply Chain and Manufacturing Operations. Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues. Ensure compatibility and interoperability of in-house computing systems with Epicor. Review and analyze the effectiveness and efficiency of the Epicor system and develop strategies for improving or further leveraging the system Analyze and assess existing business systems and procedures supporting warehouse management, planning and scheduling, manufacturing operations, inventory management, and vendor/supplier management. Assist in the definition, development, and documentation of the software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. Partner with 3rd party system integrators and software providers in delivering solutions to the business. Assist in defining software implementation project plans, including scoping, scheduling, and implementation. Assist in the deployment of new Epicor applications, Bolt-Ons, and/or customer enhancements to the platform. Liaise with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues Conduct research on hardware and adjacent software products to justify and recommend solutions that adapt to the Feldmeier operations. Create system design proposals. Configure and set up the systems to design, test, and implement new and improved functions that support the Feldmeier business model Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. Write programming scripts to enhance functionality and/or performance of company applications as necessary. Administer critical analysis of test results and deliver solutions to problem areas. Generate and develop reports for management and/or team members leveraging Epicor data. Develop and maintain user manuals and guidelines for the Epicor platform Provide orientation and training to end users for all modified and new systems. Formal Education & Certification: College diploma or university degree in the field of computer science, management information systems, or business administration and/or 5-10 years related work experience implementing and operating ERP platforms. Knowledge & Experience: Proven experience in overseeing the design, development, and implementation of Epicor software products. Experience deploying tools and processes in warehouse operations, manufacturing planning and scheduling, inventory management, and procurement/supplier management. Proven experience in performing of data query (SQL) and reporting (Power BI) or similar platforms. Working knowledge of network and PC operating systems. Working knowledge of current network hardware, protocols, and standards. Excellent understanding of the organization's goals and objectives. Personal Attributes: Good project management skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self motivated and directed. Keen attention to detail. Proven analytical and creative problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions: Occasional evening and weekend work to meet deadlines, user support, installing new fixes, and upgrades. Travel 25%-50% of the time to visit other Feldmeier locations. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Lifting and transporting moderately heavy objects, such as computers and peripherals.