LendingClub
Fraud Analyst
Reporting to the Fraud Manager, the Fraud Analyst will provide fraud mitigation support through the utilization of analytic tools for fraudulent trend recognition, identifying and preventing potential fraud on customer applications and accounts. The Fraud Analyst should work closely with the Bank's Fraud Manager to detect and mitigate new fraud trends, while aligning with outside departments to optimize the fraud controls and communication in place. The analyst will act as a liaison and primary point of contact to law enforcement and other FIs for investigations and inquiries. The utilization of data & trend identification techniques will be key in decision-making aspects of the position. What You'll Do
Perform manual reviews and analysis of new account applications and existing customer accounts, identifying and preventing potential fraud
Perform alert triage via the Bank's Fraud Detection software(s), utilizing risk scores and trend analysis in the decisioning of alerts. Manage case management for large scale fraud cases
Assist the Fraud Manager in ongoing identification of high-risk behaviors of the current customer base
Assist in the implementation of mitigation strategies (whether technical or procedural) to curb new fraud trends and patterns
Work closely with Customer Service, Operations and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions and consumers.
Communicate and collaborate between law enforcement, government agencies and financial institutions to prevent fraud related losses as well as provide criminal action or collections of any account causing the Bank a loss
Work closely with other departments in the identification, management and communication of fraud and ID Theft cases
Assist with various fraud related duties as needed by the Data Office
Perform back office functions related to research and resolution of fraudulent activity and applicable reporting
Support in ongoing bank audits and risk assessments as applicable.
About You
2+ years prior banking experience, preferably in an investigative and analytical role or exposed to fraud-related behavior;
Bachelor's degree in a related field of study; or equivalent work experience
Knowledge of third-party online fraud analytic tools such as Verafin and/or Alloy
Proficiency in online and internal application research across applicable systems
Proficiency in reporting and analytical tools utilized by the Bank's fraud team and Data Office
Highly organized and detail oriented; able to effectively multi-task
Strong computer skills: ability to multi-task & toggle into multiple systems while working with large and confidential data sets
Strong written and verbal communication skills
Work Location
Lehi Work Environment:
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays and Thursdays. Time Zone Requirements
Local to area with occasional exceptions #LI-SS1
#LI-Hybrid LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
Reporting to the Fraud Manager, the Fraud Analyst will provide fraud mitigation support through the utilization of analytic tools for fraudulent trend recognition, identifying and preventing potential fraud on customer applications and accounts. The Fraud Analyst should work closely with the Bank's Fraud Manager to detect and mitigate new fraud trends, while aligning with outside departments to optimize the fraud controls and communication in place. The analyst will act as a liaison and primary point of contact to law enforcement and other FIs for investigations and inquiries. The utilization of data & trend identification techniques will be key in decision-making aspects of the position. What You'll Do
Perform manual reviews and analysis of new account applications and existing customer accounts, identifying and preventing potential fraud
Perform alert triage via the Bank's Fraud Detection software(s), utilizing risk scores and trend analysis in the decisioning of alerts. Manage case management for large scale fraud cases
Assist the Fraud Manager in ongoing identification of high-risk behaviors of the current customer base
Assist in the implementation of mitigation strategies (whether technical or procedural) to curb new fraud trends and patterns
Work closely with Customer Service, Operations and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions and consumers.
Communicate and collaborate between law enforcement, government agencies and financial institutions to prevent fraud related losses as well as provide criminal action or collections of any account causing the Bank a loss
Work closely with other departments in the identification, management and communication of fraud and ID Theft cases
Assist with various fraud related duties as needed by the Data Office
Perform back office functions related to research and resolution of fraudulent activity and applicable reporting
Support in ongoing bank audits and risk assessments as applicable.
About You
2+ years prior banking experience, preferably in an investigative and analytical role or exposed to fraud-related behavior;
Bachelor's degree in a related field of study; or equivalent work experience
Knowledge of third-party online fraud analytic tools such as Verafin and/or Alloy
Proficiency in online and internal application research across applicable systems
Proficiency in reporting and analytical tools utilized by the Bank's fraud team and Data Office
Highly organized and detail oriented; able to effectively multi-task
Strong computer skills: ability to multi-task & toggle into multiple systems while working with large and confidential data sets
Strong written and verbal communication skills
Work Location
Lehi Work Environment:
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays and Thursdays. Time Zone Requirements
Local to area with occasional exceptions #LI-SS1
#LI-Hybrid LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.