Wake Forest University
Front Desk Clerk (Part Time, $17.50/hr.), Graylyn Conference Center
Wake Forest University, Winston Salem, North Carolina, United States, 27101
Front Desk Operations Position
*Weekend availability is required* Performs the operations of the front desk and runs computer programs that assists in daily responsibilities. This position also ensures excellent service to faculty, staff, students, and campus guests. Essential Functions: Greets and welcomes patrons; answers and refers questions from patrons; ensures maximum satisfaction. Performs customer service functions. Performs data entry and utilizes management software systems; updates systems with billing information; posts charges to accounts, maintains cash receipts, and bank statements. Upholds and clearly communicates facility and university rules and regulations. Required Education, Knowledge, Skills, Abilities: High school degree or GED with two years related experience, or an equivalent combination of education and experience. Excellent interpersonal, communication, and time management skills. Proficiency in Microsoft Office, the internet, and other relevant software. Ability to handle sensitive information in a confidential manner. Ability to organize workflow and coordinate activities. Ability to maintain effective customer relations. Currently hold or obtain certifications, if applicable. Physical Requirements: light work; standing, walking, talking, hearing, and close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions. Preferred Education, Knowledge, Skills, Abilities: Associates Degree. Experience in a university environment. Additional Job Description: Time Type Requirement:
Part time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement:
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants:
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact
AskHR@wfu.edu
or (336) 758-4700.
*Weekend availability is required* Performs the operations of the front desk and runs computer programs that assists in daily responsibilities. This position also ensures excellent service to faculty, staff, students, and campus guests. Essential Functions: Greets and welcomes patrons; answers and refers questions from patrons; ensures maximum satisfaction. Performs customer service functions. Performs data entry and utilizes management software systems; updates systems with billing information; posts charges to accounts, maintains cash receipts, and bank statements. Upholds and clearly communicates facility and university rules and regulations. Required Education, Knowledge, Skills, Abilities: High school degree or GED with two years related experience, or an equivalent combination of education and experience. Excellent interpersonal, communication, and time management skills. Proficiency in Microsoft Office, the internet, and other relevant software. Ability to handle sensitive information in a confidential manner. Ability to organize workflow and coordinate activities. Ability to maintain effective customer relations. Currently hold or obtain certifications, if applicable. Physical Requirements: light work; standing, walking, talking, hearing, and close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions. Preferred Education, Knowledge, Skills, Abilities: Associates Degree. Experience in a university environment. Additional Job Description: Time Type Requirement:
Part time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement:
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants:
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact
AskHR@wfu.edu
or (336) 758-4700.