ARB Interactive
Senior Brand & Community Manager
Founded in 2022, ARB Interactive is a thriving social gaming startup redefining player experiences across North America. With 100+ talented team members globally and rapid expansion plans ahead, we're profitable, growing fast, and having fun doing it. We're hiring a Senior Brand & Community Manager to take full ownership of Modo Casino's organic brand presence. This is not just a social media role
it's a cross-functional brand leadership position focused on growing and engaging our player community across social platforms, community touchpoints, and reputation channels (e.g., Trustpilot). You will set the strategic direction and oversee execution across organic content, influencer/affiliate collaboration, player sentiment, and community engagement. You'll lead our existing team of exceptional executors, own analytics reporting, and collaborate with marketing, partnerships, product, and support. This role is ideal for a creative and tactical operator who can drive strategy and jump into the weeds to make things happen. Brand & Growth Strategy
Develop and lead a cohesive strategy for social media, community management, and brand reputation that aligns with growth, engagement, and sentiment KPIs.
Act as the primary owner of Modo Casino's organic voice
from tone and content cadence to tactical activations and channel priorities.
Social Media Management
Oversee all Modo Casino social platforms (Facebook, Instagram, TikTok, Twitter/X, YouTube, etc.)
Guide and mentor a team of social and community specialists to ensure high-quality execution and consistency across channels.
Community Development
Design and implement strategies to grow and engage a passionate community across forums, social groups, Discord, Reddit, etc.
Actively monitor and respond to community sentiment and trends.
Build programs that reward advocacy, celebrate superfans, and foster loyalty.
Reputation Management
Monitor and manage brand reputation across platforms like Trustpilot, Reddit, and app reviews, using insights to improve user experience and drive positive public sentiment.
Collaborate with support and product to close the loop on common complaints or praise.
Data Analysis & Optimization
Track and report on engagement, follower growth, sentiment trends, and organic conversion metrics.
Stay ahead of platform algorithm changes and adapt accordingly.
Cross-Functional Collaboration
Collaborate with marketing and partnerships to align organic strategy with influencer campaigns, retention efforts, and content partnerships.
Work with product, creative, and support to ensure consistent messaging and timely execution of launches or product updates.
Qualifications
57+ years in social media, community, or brand marketing roles
Demonstrated success growing communities and social channels from strategy to execution
Experience managing or mentoring content creators, social media specialists, or community managers
Deep platform fluency across Facebook, Instagram, TikTok, Twitter/X, YouTube, Discord, and Reddit
Proven ability to translate data into insights
skilled in analytics tools like native platform insights, Looker, Sprout, etc.
Excellent writing, communication, and editorial judgment
Comfortable in a fast-paced, highly collaborative, and remote-first team
Passion for gaming, online entertainment, or lifestyle communities
Preferred Qualifications
Experience in social gaming, online casino, or mobile gaming industries
Experience integrating influencer or affiliate content into organic strategies
Familiarity with reputation platforms like Trustpilot, Sprout Social
Experience in a startup or high-growth environment
Benefits
Competitive salary package
Performance/OKR-based discretionary bonuses
Collaborative, innovative work environment
401(k) retirement plan with company match
100% employer-paid flexible medical, dental, and vision benefits for you and your family
Life insurance, disability insurance, and other ancillary benefit offerings
Unlimited paid time off and 14 company-paid holidays per year
Tuition reimbursement
Employee referral bonus program
Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Important Security Notice: Our recruitment team will only contact candidates through official channels using @ arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page to begin your application. We will never request payment, banking information, or personal identification details during the application process. If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to recruiting@arbinteractive.com for verification before responding or clicking any links.
Founded in 2022, ARB Interactive is a thriving social gaming startup redefining player experiences across North America. With 100+ talented team members globally and rapid expansion plans ahead, we're profitable, growing fast, and having fun doing it. We're hiring a Senior Brand & Community Manager to take full ownership of Modo Casino's organic brand presence. This is not just a social media role
it's a cross-functional brand leadership position focused on growing and engaging our player community across social platforms, community touchpoints, and reputation channels (e.g., Trustpilot). You will set the strategic direction and oversee execution across organic content, influencer/affiliate collaboration, player sentiment, and community engagement. You'll lead our existing team of exceptional executors, own analytics reporting, and collaborate with marketing, partnerships, product, and support. This role is ideal for a creative and tactical operator who can drive strategy and jump into the weeds to make things happen. Brand & Growth Strategy
Develop and lead a cohesive strategy for social media, community management, and brand reputation that aligns with growth, engagement, and sentiment KPIs.
Act as the primary owner of Modo Casino's organic voice
from tone and content cadence to tactical activations and channel priorities.
Social Media Management
Oversee all Modo Casino social platforms (Facebook, Instagram, TikTok, Twitter/X, YouTube, etc.)
Guide and mentor a team of social and community specialists to ensure high-quality execution and consistency across channels.
Community Development
Design and implement strategies to grow and engage a passionate community across forums, social groups, Discord, Reddit, etc.
Actively monitor and respond to community sentiment and trends.
Build programs that reward advocacy, celebrate superfans, and foster loyalty.
Reputation Management
Monitor and manage brand reputation across platforms like Trustpilot, Reddit, and app reviews, using insights to improve user experience and drive positive public sentiment.
Collaborate with support and product to close the loop on common complaints or praise.
Data Analysis & Optimization
Track and report on engagement, follower growth, sentiment trends, and organic conversion metrics.
Stay ahead of platform algorithm changes and adapt accordingly.
Cross-Functional Collaboration
Collaborate with marketing and partnerships to align organic strategy with influencer campaigns, retention efforts, and content partnerships.
Work with product, creative, and support to ensure consistent messaging and timely execution of launches or product updates.
Qualifications
57+ years in social media, community, or brand marketing roles
Demonstrated success growing communities and social channels from strategy to execution
Experience managing or mentoring content creators, social media specialists, or community managers
Deep platform fluency across Facebook, Instagram, TikTok, Twitter/X, YouTube, Discord, and Reddit
Proven ability to translate data into insights
skilled in analytics tools like native platform insights, Looker, Sprout, etc.
Excellent writing, communication, and editorial judgment
Comfortable in a fast-paced, highly collaborative, and remote-first team
Passion for gaming, online entertainment, or lifestyle communities
Preferred Qualifications
Experience in social gaming, online casino, or mobile gaming industries
Experience integrating influencer or affiliate content into organic strategies
Familiarity with reputation platforms like Trustpilot, Sprout Social
Experience in a startup or high-growth environment
Benefits
Competitive salary package
Performance/OKR-based discretionary bonuses
Collaborative, innovative work environment
401(k) retirement plan with company match
100% employer-paid flexible medical, dental, and vision benefits for you and your family
Life insurance, disability insurance, and other ancillary benefit offerings
Unlimited paid time off and 14 company-paid holidays per year
Tuition reimbursement
Employee referral bonus program
Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Important Security Notice: Our recruitment team will only contact candidates through official channels using @ arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page to begin your application. We will never request payment, banking information, or personal identification details during the application process. If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to recruiting@arbinteractive.com for verification before responding or clicking any links.