Tech Digital
End User Support Engineers - L1 Support
Tech Digital, New York, New York, United States, 10001
End User Support Engineers - L1 Support Role
Responsibilities Diagnosis and Resolution: Analyse and troubleshoot technical issues faced by end-users, including software, hardware, and system related problems. Providing timely and accurate solutions to resolve these. Customer Interaction: Interact with end-users professionally and emphatically. Address their concerns, answer...
Responsibilities Diagnosis and Resolution: Analyse and troubleshoot technical issues faced by end-users, including software, hardware, and system related problems. Providing timely and accurate solutions to resolve these. Customer Interaction: Interact with end-users professionally and emphatically. Address their concerns, answer...