Amazon
Senior Technical Program Manager, PV Content Localization & Accessibility
Amazon, Seattle, Washington, United States, 98101
Senior Technical Program Manager
Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO, and live events like Thursday Night Football. Our architecture operates at Amazon-scale and raises the bar for playback reliability, video start time, and image quality. Prime Video runs on thousands of device types in over 200 territories worldwide. The mission of the Localization & Accessibility team in Prime Video is to "Delight Prime Video customers world-wide with relevant language options and accessibility assists from Day 1. As Content Localization and Accessibility team, we obsess over making Prime Video the most inclusive streaming platform, providing content with accessibility assists like closed captions, audio description, industry-first Dialogue boost, while improving the coverage of subtitles (subs) and dubbed audio (dubs) so that customers can stream content in the language of their preference. With PV's 3Y goal to acquire and retain the next 100MM customers from international territories, it is imperative that our selection is made available to international customers in their preferred language. Generating such assets using Localization Service Providers (LSPs) takes multiple weeks to turn around and becomes cost prohibitive when scaled to our entire Catalog across the breadth of languages we support (32 UI languages). With increased focus from regulatory bodies from several territories and mandating minimum bar for accessibility in terms of closed captions & audio descriptions coverage, the team is propelled to innovate for the customers in need. As such, to achieve Catalog scale and localization velocity the team is investing on combination of Artificial Intelligence (AI), automation, LSP tooling, and optimized Human In The Loop. As a Senior Technical Program Manager (TPM), you will define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. You will help identify new areas of investment and work to align engineering/science roadmaps to deliver on these opportunities and optimize delivery outcomes. You will help the manage roadmap through cross-functional influence in prioritization. As a technical leader, you will influence strategy and outcomes across different Amazon organizations. Key Job Responsibilities
Define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. Help identify new areas of investment and work to align engineering/science roadmaps to deliver on these opportunities and optimize delivery outcomes. Help manage roadmap through cross-functional influence in prioritization. Influence strategy and outcomes across different Amazon organizations. Basic Qualifications
5+ years of technical product or program management experience. 3+ years of working directly with engineering teams experience. Bachelor's degree in engineering, computer science or equivalent. Experience managing programs across cross functional teams, building processes and coordinating release schedules. Experience building and evaluating system-level technical design. Experience developing and executing/delivering product and technical roadmaps. Preferred Qualifications
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules. Experience in managing LLM or AI programs.
Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO, and live events like Thursday Night Football. Our architecture operates at Amazon-scale and raises the bar for playback reliability, video start time, and image quality. Prime Video runs on thousands of device types in over 200 territories worldwide. The mission of the Localization & Accessibility team in Prime Video is to "Delight Prime Video customers world-wide with relevant language options and accessibility assists from Day 1. As Content Localization and Accessibility team, we obsess over making Prime Video the most inclusive streaming platform, providing content with accessibility assists like closed captions, audio description, industry-first Dialogue boost, while improving the coverage of subtitles (subs) and dubbed audio (dubs) so that customers can stream content in the language of their preference. With PV's 3Y goal to acquire and retain the next 100MM customers from international territories, it is imperative that our selection is made available to international customers in their preferred language. Generating such assets using Localization Service Providers (LSPs) takes multiple weeks to turn around and becomes cost prohibitive when scaled to our entire Catalog across the breadth of languages we support (32 UI languages). With increased focus from regulatory bodies from several territories and mandating minimum bar for accessibility in terms of closed captions & audio descriptions coverage, the team is propelled to innovate for the customers in need. As such, to achieve Catalog scale and localization velocity the team is investing on combination of Artificial Intelligence (AI), automation, LSP tooling, and optimized Human In The Loop. As a Senior Technical Program Manager (TPM), you will define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. You will help identify new areas of investment and work to align engineering/science roadmaps to deliver on these opportunities and optimize delivery outcomes. You will help the manage roadmap through cross-functional influence in prioritization. As a technical leader, you will influence strategy and outcomes across different Amazon organizations. Key Job Responsibilities
Define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. Help identify new areas of investment and work to align engineering/science roadmaps to deliver on these opportunities and optimize delivery outcomes. Help manage roadmap through cross-functional influence in prioritization. Influence strategy and outcomes across different Amazon organizations. Basic Qualifications
5+ years of technical product or program management experience. 3+ years of working directly with engineering teams experience. Bachelor's degree in engineering, computer science or equivalent. Experience managing programs across cross functional teams, building processes and coordinating release schedules. Experience building and evaluating system-level technical design. Experience developing and executing/delivering product and technical roadmaps. Preferred Qualifications
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules. Experience in managing LLM or AI programs.