Mountain Area Health Education Center
Residency Program Coordinator-Family Medicine
Mountain Area Health Education Center, Asheville, North Carolina, United States, 28801
Residency Program Coordinator
The Residency Program Coordinator is responsible for the day-to-day coordination of MAHEC Residency and Fellowship Programs. The Program Coordinator provides knowledge and expertise to support the Program Director and Program Administrator in the management of all resident educational and professional experiences and to program accreditation and sustainability. Specific responsibilities include: Working closely with the Residency Program Administrator to understand and enforce the Graduate Medical Education (ACGME, CODA, ASHP) requirements for institutional, core, and program requirements. Tracking, reporting, and ensuring compliance with licensing with the North Carolina Medical Board and Drug Enforcement Administration. Maintaining proficiency in and use of residency management software, New Innovations, Med Scheduler, RedCap, and Smartsheet. Maintaining compliance threshold with evaluations for Residents and Faculty. Entering Resident schedules for the academic year into New Innovations. Maintaining accuracy of scheduling, rotations, and curriculum within New Innovations. Managing weekly didactics curriculum for the academic year based on ACGME requirements and residents' needs. Organizing Procedures and Simulation center activities. Maintaining evaluations and surveys to assess residents' educational needs. Tracking didactics attendance to ensure compliance. Managing residents' compliance in program-specific training courses and follow-up review sessions. Confirming procedure logger numbers, ensuring resident accreditation compliance. Scheduling, attending, and reporting on programmatic accreditation meetings. Tracking and managing clinical work hours as required by program. Participating in the annual recruitment season. Planning and managing annual resident orientation. Collaborating and assisting with annual resident graduation. Processing resident reimbursement in Workday. Maintaining, distributing, and tracking progress of onboarding and advancement checklists. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Residency Program Coordinator may perform. Key competencies include: Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area of expertise along with MAHEC's organizational training. Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times. Organizational Values
Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. Specified skills: Computer
Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. Foreign Language
Not Applicable. Other
Demonstrates high level of confidentiality and discretion required to manage variety of medical, fiscal, and personal information. Physical demands: Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) Occasional (0 - 33% of workday). Supervisory responsibilities: Not Applicable. Education and experience: Minimum Qualifications:
Any combination of training and experience equivalent to a bachelors degree in office administration, business, healthcare management, education, or other related degree and two years of work experience in a residency program, academic setting, health care organization, or office environment. Preferred Qualifications:
Knowledge or experience with ACGME, ABFM, and other accrediting and regulatory bodies that affect resident education and training is a plus. Familiarity with medical anatomy and terminology. Required licenses: Not Applicable. Schedule: Regular attendance on-site is an essential function of this position. Typical business hours are Monday
Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. Position compensation: $21.35, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
The Residency Program Coordinator is responsible for the day-to-day coordination of MAHEC Residency and Fellowship Programs. The Program Coordinator provides knowledge and expertise to support the Program Director and Program Administrator in the management of all resident educational and professional experiences and to program accreditation and sustainability. Specific responsibilities include: Working closely with the Residency Program Administrator to understand and enforce the Graduate Medical Education (ACGME, CODA, ASHP) requirements for institutional, core, and program requirements. Tracking, reporting, and ensuring compliance with licensing with the North Carolina Medical Board and Drug Enforcement Administration. Maintaining proficiency in and use of residency management software, New Innovations, Med Scheduler, RedCap, and Smartsheet. Maintaining compliance threshold with evaluations for Residents and Faculty. Entering Resident schedules for the academic year into New Innovations. Maintaining accuracy of scheduling, rotations, and curriculum within New Innovations. Managing weekly didactics curriculum for the academic year based on ACGME requirements and residents' needs. Organizing Procedures and Simulation center activities. Maintaining evaluations and surveys to assess residents' educational needs. Tracking didactics attendance to ensure compliance. Managing residents' compliance in program-specific training courses and follow-up review sessions. Confirming procedure logger numbers, ensuring resident accreditation compliance. Scheduling, attending, and reporting on programmatic accreditation meetings. Tracking and managing clinical work hours as required by program. Participating in the annual recruitment season. Planning and managing annual resident orientation. Collaborating and assisting with annual resident graduation. Processing resident reimbursement in Workday. Maintaining, distributing, and tracking progress of onboarding and advancement checklists. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Residency Program Coordinator may perform. Key competencies include: Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area of expertise along with MAHEC's organizational training. Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times. Organizational Values
Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. Specified skills: Computer
Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. Foreign Language
Not Applicable. Other
Demonstrates high level of confidentiality and discretion required to manage variety of medical, fiscal, and personal information. Physical demands: Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) Occasional (0 - 33% of workday). Supervisory responsibilities: Not Applicable. Education and experience: Minimum Qualifications:
Any combination of training and experience equivalent to a bachelors degree in office administration, business, healthcare management, education, or other related degree and two years of work experience in a residency program, academic setting, health care organization, or office environment. Preferred Qualifications:
Knowledge or experience with ACGME, ABFM, and other accrediting and regulatory bodies that affect resident education and training is a plus. Familiarity with medical anatomy and terminology. Required licenses: Not Applicable. Schedule: Regular attendance on-site is an essential function of this position. Typical business hours are Monday
Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. Position compensation: $21.35, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.