NY Staffing
IT Role At Kuehne+Nagel
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine. In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse. How you create impact: Serve as the primary support for local site system operational issues Perform basic troubleshooting of order and stock management issues Collaborate with users to implement preventative actions based on your findings Assist with ticket creation, issue escalation, and follow-up Maintain warehouse (location) and customer (article) data Identify process changes that may impact system documentation Provide local user training as needed Troubleshoot hardware issues, including printers, RF guns, and network equipment Support release management activities by testing new functionality, verifying document changes, and more Assist local users with coordinating reporting requirements Participate in training sessions led by the IT team to provide first-level support What we would like you to bring: A degree in Computer Science, Information systems, or an equivalent combination of education and experience 1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems 1+ years of operations experience working in warehousing or a supply chain environment 1+ years of experience working with Manhattan is preferred What's in it for you: At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is $43.00 to $45.00. Base compensation is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Kuehne+Nagel is an equal employment/affirmative action employer.
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine. In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse. How you create impact: Serve as the primary support for local site system operational issues Perform basic troubleshooting of order and stock management issues Collaborate with users to implement preventative actions based on your findings Assist with ticket creation, issue escalation, and follow-up Maintain warehouse (location) and customer (article) data Identify process changes that may impact system documentation Provide local user training as needed Troubleshoot hardware issues, including printers, RF guns, and network equipment Support release management activities by testing new functionality, verifying document changes, and more Assist local users with coordinating reporting requirements Participate in training sessions led by the IT team to provide first-level support What we would like you to bring: A degree in Computer Science, Information systems, or an equivalent combination of education and experience 1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems 1+ years of operations experience working in warehousing or a supply chain environment 1+ years of experience working with Manhattan is preferred What's in it for you: At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is $43.00 to $45.00. Base compensation is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Kuehne+Nagel is an equal employment/affirmative action employer.