Northwestern Medicine Central DuPage Hospital
Manager of Operations-Digestive Health Institute Center of Advanced Endoscopy
Northwestern Medicine Central DuPage Hospital, Winfield, Illinois, United States, 60190
Manager Of Operations-Digestive Health Institute Center Of Advanced Endoscopy
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Manager Of Operations, Digestive Health Institute Center Of Advanced Endoscopy reflects the mission, vision, and values of NM, adheres to the organization's Code Of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Oversee daily operations of both clinic and lab functions ensuring seamless integration and exceptional patient experiences. Recruits, onboards, and develops high-performing clinical and administrative teams aligned with Northwestern Medicine's mission and values. Designs and implements efficient workflows that enhance quality, safety and patient satisfaction. Partners with clinical and vendor teams to safely adopt and operationalize advanced technologies. Works closely with internationally recognized endoscopists, clinical leaders and executive stakeholders to support the center's strategic direction. Supports the integration of advanced training platforms such as simulation, augmented reality and live-streamed procedures. Optimizes patient throughput and care coordination while maintaining a safe, high-quality environment of care. Supports the development of annual operating and capital budgets in partnership with senior leadership. Monitors financial performance and market growth initiatives. Supports strategic planning and market growth initiatives. Partners with leadership to advance improvement projects and innovation. Lead process improvement initiatives using DMAIC and other methodologies. Ensure compliance with regulatory requirements, billing and accreditation standards. Implement new protocols and technologies in collaboration with clinical teams. Supports construction and facilities planning as needed. Build strong relationships with staff, physicians, vendors and patients. Actively seek and respond to feedback to improve service delivery. Champion patient-centered care and satisfaction. Required: Bachelor's degree in business administration, healthcare administration, nursing or other allied health professions. 5-7 years of leadership experience in healthcare operations. Experience leading procedural and/or surgical operations. The individual shall be qualified by training, experience, interest, and demonstrated current ability. Excellent interpersonal skills. Exceptional time-management and organizational skills. Preferred: Strongly prefer Master's degree in business administration, healthcare administration, nursing, or other allied health professions. Advanced certifications strongly preferred. Strongly prefer experience leading procedural operations and managing ambulatory practices, working directly with a highly engaged group of Physicians. Strong project management and analytical skills. Gastroenterology, Hepatology, or General/Colorectal Surgery clinical experience. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Manager Of Operations, Digestive Health Institute Center Of Advanced Endoscopy reflects the mission, vision, and values of NM, adheres to the organization's Code Of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Oversee daily operations of both clinic and lab functions ensuring seamless integration and exceptional patient experiences. Recruits, onboards, and develops high-performing clinical and administrative teams aligned with Northwestern Medicine's mission and values. Designs and implements efficient workflows that enhance quality, safety and patient satisfaction. Partners with clinical and vendor teams to safely adopt and operationalize advanced technologies. Works closely with internationally recognized endoscopists, clinical leaders and executive stakeholders to support the center's strategic direction. Supports the integration of advanced training platforms such as simulation, augmented reality and live-streamed procedures. Optimizes patient throughput and care coordination while maintaining a safe, high-quality environment of care. Supports the development of annual operating and capital budgets in partnership with senior leadership. Monitors financial performance and market growth initiatives. Supports strategic planning and market growth initiatives. Partners with leadership to advance improvement projects and innovation. Lead process improvement initiatives using DMAIC and other methodologies. Ensure compliance with regulatory requirements, billing and accreditation standards. Implement new protocols and technologies in collaboration with clinical teams. Supports construction and facilities planning as needed. Build strong relationships with staff, physicians, vendors and patients. Actively seek and respond to feedback to improve service delivery. Champion patient-centered care and satisfaction. Required: Bachelor's degree in business administration, healthcare administration, nursing or other allied health professions. 5-7 years of leadership experience in healthcare operations. Experience leading procedural and/or surgical operations. The individual shall be qualified by training, experience, interest, and demonstrated current ability. Excellent interpersonal skills. Exceptional time-management and organizational skills. Preferred: Strongly prefer Master's degree in business administration, healthcare administration, nursing, or other allied health professions. Advanced certifications strongly preferred. Strongly prefer experience leading procedural operations and managing ambulatory practices, working directly with a highly engaged group of Physicians. Strong project management and analytical skills. Gastroenterology, Hepatology, or General/Colorectal Surgery clinical experience. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.