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SouthEast Alaska Regional Health Consortium

Performance Improvement Manager

SouthEast Alaska Regional Health Consortium, Wrangell, Alaska, us, 99929

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SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Essential Functions and Accountabilities of the Job Assists with the development, implementation and maintenance of a strong Consortium wide Quality and Accreditation Plan, ensuring that all sites have quality programs that support the overall PI Plan while being integrated into the needs of the various sites. Develops, maintains and utilizes sound working knowledge of accreditation and regulatory standards (TJC/ CMS/ GPRA/ UDS) and serves as primary resource for interpretation and application of standards as they pertain to SEARHC Works closely and collaboratively with the Quality and Accreditation Director, Medical Director, Legal, and other Leaders on quality assessment and risk management issues. Assists with investigation and resolution of patient complaints and grievances. Communicates professionally and effectively with all levels of the organization; serves as a resource, mentor, role model and cheerleader for others as PI is continuously integrated into everyday processes within the organization. Works closely with the Leaders and Staff in the assigned geographical area to ensure that PI is developed and supported as much as possible with the resources available. Other Functions Other duties as assigned. Supervisory Responsibilities This position does require supervisory responsibilities. Additional Details: Education, Certifications, and Licenses Required: Bachelor of Arts in Healthcare Management or comparable area - preferred. 4-6 years of relevant experience can be exchanged for a degree. Certified Professional in Healthcare Quality (CPHQ) or Certified in Infection Control (CIC), or similar certification obtained within a year - required. Experience Required: 3 years' experience monitoring quality and regulatory requirements, planning, and coordinating process changes. Knowledge of: Accreditation requirements for an ambulatory healthcare system. Organizational functions and operations. Group processes and ability to lead teams. Skills in: Computer skills, in word processing and basic Excel type programs. Math or analytical judgment skills. Oral and written communication skills. Ability to: Focus and prioritize to attain goals. Effectively solicit ideas and information from individuals and groups. Define problems, collect data, establish facts, and draw valid conclusions Travel Required: Less than 10% travel expected. Position Information: Work Shift: Exempt