LOGISTICS/FULFILLMENT DISPATCHER ASP
Kroger Delivery - Nashville, Tennessee, United States, 37247
Work at Kroger Delivery
Overview
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Overview
Customer service experience Previous distribution or production experience Previous administration support experience Adapt to any technological programs and requirements pertaining to the job Understand the processing and execution of orders, setting up equipment and assigning routes to drivers Ensure we minimize the time it takes to dispatch to driver gate time. Eliminate inefficiencies in the dispatch process. Trace, track, and locate orders and delivery routes Initiate schedules and correspondences with drivers, operations, and customers Multitask and work in a fast-paced environment Communicate with all levels of the business, always displaying trust and competency Ensure confidentiality of personal data Ensure completeness of check in and note any irregularities in returned orders Route incoming problem calls to proper resource Willingness to learn and advance as the job may expand Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation