Bank of Hawaii
Application Administrator IT (Shared Systems)
Bank of Hawaii - Honolulu, Hawaii, United States, 96814
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Overview
Application Administrator IT (Shared Systems)
Join to apply for the
Application Administrator IT (Shared Systems)
role at
Bank of Hawaii Application Administrator IT (Shared Systems)
Join to apply for the
Application Administrator IT (Shared Systems)
role at
Bank of Hawaii Job Description
Under the guidance of the Manager, this position is responsible for production support of the organization’s applications. As the primary point of contact, this individual is knowledgeable in all technical and operational aspects of the applications supported. This role involves resolving issues that arise, investigating solutions to problems, collaborating closely with business partners and vendors, and providing Information Technology (IT) support for organization initiatives. Job Description
Under the guidance of the Manager, this position is responsible for production support of the organization’s applications. As the primary point of contact, this individual is knowledgeable in all technical and operational aspects of the applications supported. This role involves resolving issues that arise, investigating solutions to problems, collaborating closely with business partners and vendors, and providing Information Technology (IT) support for organization initiatives.
Responsibilities
Serves as the first point of contact for resolving application-related issues. Investigates and troubleshoots technical problems, working closely with business partners and vendors. Collaborates with cross-functional teams to drive solutions and improvements. Analyzes application data and develop system improvements. Provides IT support for organization-wide initiatives and projects. Maintains documentation related to application configurations, processes, and procedures. Assists with application upgrades, patches, and enhancements. Conducts system integration testing for application changes. Monitors system performance and proactively address any issues. Provides on-call after-hours support. Performs all other miscellaneous responsibilities and duties as assigned.
Qualifications
Bachelor’s degree in information technology or related field from an accredited institution or equivalent work experience. Level is dependent on years of experience and size/complexity of prior positions held. Minimum 3 to 5 years of experience in application support or administration. Strong knowledge of application systems, databases, and IT infrastructure. Proven analytical thinking skills. Excellent problem-solving skills and ability to work well under pressure. Ability to prioritize tasks and manage time effectively. Effective communication and collaboration skills. Familiarity with banking or financial systems is a plus. Must be able to work evenings, weekends and holidays, as needed.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Banking and Financial Services Referrals increase your chances of interviewing at Bank of Hawaii by 2x Sign in to set job alerts for “Application Administrator” roles.
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Join to apply for the
Application Administrator IT (Shared Systems)
role at
Bank of Hawaii Application Administrator IT (Shared Systems)
Join to apply for the
Application Administrator IT (Shared Systems)
role at
Bank of Hawaii Job Description
Under the guidance of the Manager, this position is responsible for production support of the organization’s applications. As the primary point of contact, this individual is knowledgeable in all technical and operational aspects of the applications supported. This role involves resolving issues that arise, investigating solutions to problems, collaborating closely with business partners and vendors, and providing Information Technology (IT) support for organization initiatives. Job Description
Under the guidance of the Manager, this position is responsible for production support of the organization’s applications. As the primary point of contact, this individual is knowledgeable in all technical and operational aspects of the applications supported. This role involves resolving issues that arise, investigating solutions to problems, collaborating closely with business partners and vendors, and providing Information Technology (IT) support for organization initiatives.
Responsibilities
Serves as the first point of contact for resolving application-related issues. Investigates and troubleshoots technical problems, working closely with business partners and vendors. Collaborates with cross-functional teams to drive solutions and improvements. Analyzes application data and develop system improvements. Provides IT support for organization-wide initiatives and projects. Maintains documentation related to application configurations, processes, and procedures. Assists with application upgrades, patches, and enhancements. Conducts system integration testing for application changes. Monitors system performance and proactively address any issues. Provides on-call after-hours support. Performs all other miscellaneous responsibilities and duties as assigned.
Qualifications
Bachelor’s degree in information technology or related field from an accredited institution or equivalent work experience. Level is dependent on years of experience and size/complexity of prior positions held. Minimum 3 to 5 years of experience in application support or administration. Strong knowledge of application systems, databases, and IT infrastructure. Proven analytical thinking skills. Excellent problem-solving skills and ability to work well under pressure. Ability to prioritize tasks and manage time effectively. Effective communication and collaboration skills. Familiarity with banking or financial systems is a plus. Must be able to work evenings, weekends and holidays, as needed.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Banking and Financial Services Referrals increase your chances of interviewing at Bank of Hawaii by 2x Sign in to set job alerts for “Application Administrator” roles.
Associate Application Administrator IT (Digital Platforms)
Senior Application Administrator - Information Technology
Hickam Village, HI $70,550.00-$95,450.00 3 days ago Unix / Linux System Administrator with DevOps
Operations Systems Engineer (SE) - Senior
Full Stack Developer (C# / .Net / JS / SQL / AWS)
Honolulu, HI $90,000.00-$140,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr