Din Tai Fung North America
Assistant General Manager
Din Tai Fung North America - Santa Clara, California, us, 95053
Work at Din Tai Fung North America
Overview
- View job
Overview
Join to apply for the
Assistant General Manager
role at
Din Tai Fung North America
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Get AI-powered advice on this job and more exclusive features.
Location: 2855 Stevens Creek Blvd, Santa Clara, CA 95050 (Westfield Valley Fair)
Salary Range: $112,000.00 - 140,000.00 annual base salary
The salary range varies based on experience, expertise, and market factors. It does not include bonuses or benefits. Recruiters can provide more details during the hiring process.
Benefits:
Competitive pay & benefits
Medical, dental, vision, and life insurance with employer contribution
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) with company match
Employee Assistance Program
Discounts through BenefitHub
Employee meal discounts
Paid Time Off (PTO) and Sick Leave (PSL)
Quarterly Wellness Days
Opportunities for growth and internal promotion
Job Purpose: The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, focusing on front-of-house execution, team leadership, financial performance, and guest satisfaction. The AGM leads and develops the Service and Assistant Service Managers and collaborates with the Bar Manager to ensure a high-quality brand experience.
Responsibilities:
Workforce Management:
Validate FOH schedules, manage employment transactions, coach staff, and develop leadership pipelines.
Recruiting:
Conduct interviews and assist in hiring managerial and non-exempt staff.
Systems:
Ensure operational tasks and guest service standards are maintained.
Communication:
Maintain clear communication of standards, promotions, and operational changes across departments.
Restaurant Planning:
Develop staffing plans, implement strategies to improve guest metrics, and lead operational meetings.
Guest Experience:
Coach staff on service standards, review feedback, and ensure cleanliness and safety.
Technical Skills:
Ensure staff are trained and certified in service and safety protocols.
Requirements:
High school diploma or equivalent; Bachelor's preferred
2+ years restaurant management experience in casual or upscale dining
Strong financial acumen
Understanding of full-service dining operations
Ability to stand long periods and lift 20+ lbs
Ability to work in hot/cold temperatures
Note: Employees may be assigned additional duties. Din Tai Fung is an E-Verify and Equal Opportunity Employer, complying with all applicable laws. Applicant must be 18+ years old.
#J-18808-Ljbffr
Assistant General Manager
role at
Din Tai Fung North America
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Get AI-powered advice on this job and more exclusive features.
Location: 2855 Stevens Creek Blvd, Santa Clara, CA 95050 (Westfield Valley Fair)
Salary Range: $112,000.00 - 140,000.00 annual base salary
The salary range varies based on experience, expertise, and market factors. It does not include bonuses or benefits. Recruiters can provide more details during the hiring process.
Benefits:
Competitive pay & benefits
Medical, dental, vision, and life insurance with employer contribution
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) with company match
Employee Assistance Program
Discounts through BenefitHub
Employee meal discounts
Paid Time Off (PTO) and Sick Leave (PSL)
Quarterly Wellness Days
Opportunities for growth and internal promotion
Job Purpose: The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, focusing on front-of-house execution, team leadership, financial performance, and guest satisfaction. The AGM leads and develops the Service and Assistant Service Managers and collaborates with the Bar Manager to ensure a high-quality brand experience.
Responsibilities:
Workforce Management:
Validate FOH schedules, manage employment transactions, coach staff, and develop leadership pipelines.
Recruiting:
Conduct interviews and assist in hiring managerial and non-exempt staff.
Systems:
Ensure operational tasks and guest service standards are maintained.
Communication:
Maintain clear communication of standards, promotions, and operational changes across departments.
Restaurant Planning:
Develop staffing plans, implement strategies to improve guest metrics, and lead operational meetings.
Guest Experience:
Coach staff on service standards, review feedback, and ensure cleanliness and safety.
Technical Skills:
Ensure staff are trained and certified in service and safety protocols.
Requirements:
High school diploma or equivalent; Bachelor's preferred
2+ years restaurant management experience in casual or upscale dining
Strong financial acumen
Understanding of full-service dining operations
Ability to stand long periods and lift 20+ lbs
Ability to work in hot/cold temperatures
Note: Employees may be assigned additional duties. Din Tai Fung is an E-Verify and Equal Opportunity Employer, complying with all applicable laws. Applicant must be 18+ years old.
#J-18808-Ljbffr