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Job DetailsLevelExperiencedJob LocationINDEPENDENCE CROSSING - Phoenixville, PAPosition TypeFull TimeJob ShiftDayJob CategoryAdmin - ClericalDescriptionThe Westover Companies is a family-owned and operated property management company. We are located in the King of Prussia area and have operated for over fifty years with the purpose of providing quality living, shopping and working space for residents and customers. We are currently seeking an Assistant Manager at our property in Phoenixville, PA. This position will be working under the direct supervision of the Property Manager.SIGN ON BONUS $1,000Our comprehensive benefits package includes:Medical, vision and dental insurance -Free of cost to the employee only(Family plans are available)Life/AD&D insurance-Free of cost to the employee onlyLong and short term disability -Free of cost to the employee onlyPaid vacation, sick/personal andholidaysWeekly pay401(k) employer match up to 4%, automatic enrollmentFlexible schedule20% discount on an apartment at any one of our propertiesAssistant Manager job description:Generate and complete resident renewalsWork with Marketing to plan and carry out resident retention campaigns and activitiesAssist Property Manager and Regional Manager in any assigned or needed tasks as requiredEnsure that all rents and late fees/check charges are collected and posted in a timely mannerGenerate necessary legal action and processes in accordance with State and Company guidelinesRepresent the company in a professional manner at all the timesConfirm all leases and corresponding paperwork are completed and input accurately and on a timely basisEnsure current resident files are properly maintained digitally and physicallyProvide support to staff to encourage teamwork and lead as an example in creating a harmonious environmentMaintain community appearance and ensure repairs are noted and completed on timely basisLearn and ensure compliance with all company, local, state and federal safety rulesDirect staff to follow a "safety first" principle and correct any unsafe conditions in a timely mannerPerform other tasks as directedThe ideal candidate will have:CALP credential preferred, not requiredPrevious industry experience for 1 year 2 years of customer service experienceLogical thinking skills and problem-solving abilityHigh level communication and active listening skillsAbility to follow direction and work with teamsMust possess a positive attitude and maintain composure in stressful situationsAchieve Fair Housing certification prior to interaction with prospects or residentsCompetent computer skills and ability to work in Microsoft Office applicationsExperience working with industry software (Yardi or OneSite); knowledge of Entrata preferred, not requiredBe able to work evenings and weekendsPresent self in a neat, clean and professional manner at all timesReliable transportation