Tiff's Treats Cookie Delivery
Assistant Store Manager - Cibolo
Tiff's Treats Cookie Delivery - San Antonio, Texas, United States, 78208
Work at Tiff's Treats Cookie Delivery
Overview
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Overview
Position: Assistant Store Manager - Cibolo
Location:
813 Cibolo Valley Dr. Ste 118 Cibolo, TX Job Id: 8728 # of Openings: 1 Job Description -
Assistant Store Manager
Location: Cibolo, TX
Position Type: Full-Time, Exempt, Salaried
The Assistant Store Manager (ASM) plays a vital role in ensuring smooth store operations, team development, and exceptional customer experiences. As a key leader, the ASM is responsible for guiding and mentoring On-Duty Managers (ODMs), Drivers, and Kitchen staff while executing daily objectives that align with Tiff’s Treats’ operational and service goals.
Key Responsibilities: Leadership & Development: Mentor and develop a team of On-Duty Managers, Drivers, and Kitchen staff. Operational Excellence : Oversee store operations, including managing staff, assisting customers, and maintaining a clean and organized store. Customer Service: Ensure every customer interaction is positive and memorable. Collaboration: Work closely with Store Managers, District Managers, and other ASMs to align on goals and strategies. Inventory Management: Proactively stock supplies and manage inventory to ensure smooth operations. Efficiency & Accuracy : Execute systems and procedures with integrity and completeness.
Daily Duties:
Manage a team of 5-10 employees. Resolve customer complaints with a positive attitude. Provide on-the-job training for new employees. Supervise the preparation, sales, and service of our products. Route deliveries and optimize delivery business. Complete closing procedures and daily paperwork. Maintain a positive work environment. Qualifications:
1-3 years of leadership experience in food-service, hospitality, or retail. Proven track record of driving sales and excellence. Strong customer service skills in a fast-paced environment. Flexible availability and outstanding punctuality. Ability to stay composed during high-volume periods. Self-motivated with a positive, can-do attitude. Excellent communication and problem-solving skills. Ability to learn quickly and handle complex situations. Physical Requirements:
Must be able to lift, carry, and grasp up to 50 lbs Constant standing and/or walking with limited breaks, often in and out of extreme heat, cold, rain, etc. Must be able to ascend/descend stairs while carrying up to 50 lbs Occasional stooping, lifting, pushing, pulling, kneeling, etc. up to 50 lbs Ability to occasionally bend, twist, and reach items up to 50 lbs Repetitive motion of the wrists/arms/hands. Must be able to manage multiple tasks effectively and safely as lone worker in the store Ability to execute all required cleaning procedures for a commercial kitchen environment Ability to take visual and audible cues, and willing to follow written & verbal instructions in a loud & busy kitchen environment Ability to clearly hear and speak over the telephone Performing computer work in a stationary position for extended periods
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813 Cibolo Valley Dr. Ste 118 Cibolo, TX Job Id: 8728 # of Openings: 1 Job Description -
Assistant Store Manager
Location: Cibolo, TX
Position Type: Full-Time, Exempt, Salaried
The Assistant Store Manager (ASM) plays a vital role in ensuring smooth store operations, team development, and exceptional customer experiences. As a key leader, the ASM is responsible for guiding and mentoring On-Duty Managers (ODMs), Drivers, and Kitchen staff while executing daily objectives that align with Tiff’s Treats’ operational and service goals.
Key Responsibilities: Leadership & Development: Mentor and develop a team of On-Duty Managers, Drivers, and Kitchen staff. Operational Excellence : Oversee store operations, including managing staff, assisting customers, and maintaining a clean and organized store. Customer Service: Ensure every customer interaction is positive and memorable. Collaboration: Work closely with Store Managers, District Managers, and other ASMs to align on goals and strategies. Inventory Management: Proactively stock supplies and manage inventory to ensure smooth operations. Efficiency & Accuracy : Execute systems and procedures with integrity and completeness.
Daily Duties:
Manage a team of 5-10 employees. Resolve customer complaints with a positive attitude. Provide on-the-job training for new employees. Supervise the preparation, sales, and service of our products. Route deliveries and optimize delivery business. Complete closing procedures and daily paperwork. Maintain a positive work environment. Qualifications:
1-3 years of leadership experience in food-service, hospitality, or retail. Proven track record of driving sales and excellence. Strong customer service skills in a fast-paced environment. Flexible availability and outstanding punctuality. Ability to stay composed during high-volume periods. Self-motivated with a positive, can-do attitude. Excellent communication and problem-solving skills. Ability to learn quickly and handle complex situations. Physical Requirements:
Must be able to lift, carry, and grasp up to 50 lbs Constant standing and/or walking with limited breaks, often in and out of extreme heat, cold, rain, etc. Must be able to ascend/descend stairs while carrying up to 50 lbs Occasional stooping, lifting, pushing, pulling, kneeling, etc. up to 50 lbs Ability to occasionally bend, twist, and reach items up to 50 lbs Repetitive motion of the wrists/arms/hands. Must be able to manage multiple tasks effectively and safely as lone worker in the store Ability to execute all required cleaning procedures for a commercial kitchen environment Ability to take visual and audible cues, and willing to follow written & verbal instructions in a loud & busy kitchen environment Ability to clearly hear and speak over the telephone Performing computer work in a stationary position for extended periods
#J-18808-Ljbffr