Assistant to the Class Deans - Research and Assessment
Amherst College - Amherst, Massachusetts, United States, 01002
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Overview
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Overview
Amherst College invites applications for the Assistant to the Class Deans - Research and Assessment position. This is a full-time, year-round position, starting at $28 per hour - commensurate with experience. Reporting to the Senior Associate Dean of Students Class Dean, the Assistant to the Class Deans - Research and Assessment provides high-level administrative support to the Class Deans, is a key liaison with the Registrar's office and serves as a resource in solving complex administrative issues. Additionally, this position assists the Class Dean's office in tracking assessment data, research and report writing on a variety of topics as needed. The Assistant to the Class Deans - Research and Assessment provides a wide range of administrative support to the Class Deans Office, which is vital in order to support students' academic progress at the College. This position is not eligible for remote work. Summary Of Responsibilities
Class Dean Administrative Support Serve as a Class Dean's Office information resource, determining student needs, providing information, and directing them to the appropriate person/department Act as a liaison between students and faculty, and parents and deans, as well as other offices (Registrar, Financial Aid, Admissions, Institutional Research, and the Office of Community Living) Collaborate with the Registrar's office and faculty members to assist with missing and final grade submittal process Maintain class deans' calendars, schedule meetings and events, including coordinating logistics, and prepare and distribute agendas Schedule and coordinate meetings with individual students, committees, and groups Maintain education records in Maxient and Perceptive Content Academic Extensions
process documents, communicate with students, faculty, and Registrar's Office Assist in onboarding new Faculty Class Deans in understanding office procedures and preparing for cyclical academic processes Greet visitors, and respond to both internal and external correspondence via the telephone and in person; refer individuals to appropriate departments as necessary Provide direction and/or assistance in resolving problems, issues and/or complaints that may be sensitive in nature Research and summarize data for regularly assigned or special projects. Review, prepare and process paperwork and/or electronic requests Compile, compose, and edit documents; produce and distribute documents, including correspondence, policies, and reports such as semester withdrawals, course withdrawals, and for readmission to the college Data Steward and Institutional Research liaison Maintain permission process for unusual enrollment requests that require Class Dean approval Course Withdrawals
manage and coordinate semester, multiyear, medical, and voluntary withdrawals, as well as reduced course load requests Committee on Academic Standing (CAS) Compile, track and prepare all CAS reports Communicate with faculty to obtain mid-semester student information Facilitate CAS meetings, including digital documents Generate, send, and document CAS letters Attend/participate in meetings or serve on committees and work groups for respective area Prepare draft procedural documents for final committee/work group review, and take notes or prepare minutes Make travel arrangements, and prepare and submit travel and expense claims General office management
in partnership with administrative colleagues, keep contact information current, develop and maintain standard office operating procedures, establish and manage project timelines Provide backup for suite reception Research, Gathering and Organizing Assessment Data Work closely with Senior Associate Dean of Students and Sophomore Class Dean to implement, monitor and update assessment practices Research peer institutions and other sources of best practices as needed regarding student support services Document information gathered through both the Class Dean's assessment efforts and research projects in a format to be shared with others General Office Support Support special events, projects and initiatives organized by the office including but not limited to: preparing announcements, invitations and certificates; displaying information; managing catering and maintenance requests; and completing any follow-up correspondence Archive student files Supervise, support and develop casual and student employees as needed Qualifications
Required Associate's Degree Five years of related experience Demonstrated administrative, organizational and time-management skills Excellent written and verbal communication, interpersonal and customer service skills Sensitivity to issues of confidentiality Ability to take initiative, work independently and collaboratively Accuracy and keen attention to detail Proficient in Microsoft Office and able to learn new software such as Business Objects, Maxient, Image Now, and Workday Successful CORI check result Required reference and background checks Preferred Bachelor's Degree Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Interested candidates are asked to submit a resume and cover letter online. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.