Medical University of South Carolina
Associate Director of Volunteer and Strategic Engagement
Medical University of South Carolina - Charleston, South Carolina, United States, 29408
Work at Medical University of South Carolina
Overview
- View job
Overview
Job Description Summary
The Medical University of South Carolina (MUSC) seeks to engage, steward, and recognize its leadership and event volunteers according to their interests through meaningful activities that encourage and recognize their long-term support of the institution and the positive impact of their involvement and philanthropy. Developing and maintaining a community of engaged leadership and event volunteers to the institution and the success of MUSC Foundation and Institutional Advancement.
The Associate Director of Volunteer and Strategic Engagement reports directly to the Director of Donor Relations and Stewardship. This role collaborates with internal partners across the institution and supports a culture of recognition, service, and meaningful engagement. The Associate Director will be responsible for managing specific programs and projects to advance engagement, stewardship, and recognition of volunteers. The Associate Director contributes to events, communications, data management, and volunteer stewardship efforts to ensure a cohesive and impactful volunteer experience that aligns with MUSC’s philanthropic goals.
Entity University Medical Associates (UMA) Only Employees and Financials
Worker Type Employee
Worker Sub-Type Regular
Cost Center CC005438 UMA OTHR PAY MUSCF - Institutional Advancement
Pay Rate Type Salary
Pay Grade Health-29
Scheduled Weekly Hours 40
Work Shift Job Description Job Description Summary The Medical University of South Carolina (MUSC) seeks to engage, steward, and recognize its leadership and event volunteers according to their interests through meaningful activities that encourage and recognize their long-term support of the institution and the positive impact of their involvement and philanthropy. Developing and maintaining a community of engaged leadership and event volunteers to the institution and the success of MUSC Foundation and Institutional Advancement. The Associate Director of Volunteer and Strategic Engagement reports directly to the Director of Donor Relations and Stewardship. This role collaborates with internal partners across the institution and supports a culture of recognition, service, and meaningful engagement. The Associate Director will be responsible for managing specific programs and projects to advanceengagement, stewardship, and recognition of volunteers. The Associate Director contributes to events, communications, data management, and volunteer stewardship efforts to ensure a cohesive and impactful volunteer experience that aligns with MUSC’s philanthropic goals. Primary Duties and Responsibilities: Volunteer Engagement and Recognition (35%) Support the planning and coordination of onboarding experiences and ongoing education for leadership and event volunteers, including advisory board and committee members. Assist in managing and updating a central repository of advisory board related documents. Assist in managing and updating advisory board rosters and engagement tracking tools to ensure accurate records and activity reporting. Assist in establishing metrics reflecting the impact of volunteers on their respective board(s), as well as the institution. Help develop and maintain resources, best practices, training materials, and institutional guidelines for volunteer participation. Coordinate and develop volunteer communications, such as welcome letters, thank-you messages, and engagement updates, in collaboration with the Associate Director and Communications team. Contribute to the implementation of a volunteer recognition strategy that highlights key contributions and celebrates meaningful involvement. Serve or chair working groups/committees as a volunteer engagement representative and lead volunteer engagement training(s) as needed. Working in conjunction with the Director and institutional leadership, monitoring policies and procedures related to the management and engagement of volunteers. Working in conjunction with the Director, collaborate with development directors to support their work with advisory boards and councils, resulting in positive volunteer experience and increased giving. Event Support and Strategic Engagement (30%) Assist in planning and executing volunteer-facing events and strategic engagement opportunities including advisory board meetings, leadership summits, related events, training, and donor engagement initiatives. Coordinate registration and event logistics, including briefing materials, run-of-show documents, and follow-up communications. Work with internal partners to ensure seamless execution and alignment with institutional priorities. Track event metrics, prepare summaries, and support post-event evaluation efforts. Board of Visitors: (20%) Supports the Director in redefining the Board of Visitors programing and strategy and aids in implementing new initiatives. Assists the events team in planning and coordinating the Board of Visitors events, dinners, and meetings. This will include but is not limited to identifying and preparing speakers, coordinating venue and vendor options, drafting program agendas, invitations, and fielding communications from Board of Visitors members. Assists with the Board of Visitors work-related travel, accommodation, and other logistical arrangements. Draft briefing reports as needed for the Board of Visitors events and meetings. Data, Metrics, and Systems Support (10%) Assist in maintaining accurate volunteer engagement data in CRM and other relevant systems. Support the collection and analysis of engagement data to assess impact and inform strategy. Help facilitate the use of data for reports, presentations, and internal briefings. Contribute to regular audits and updates of volunteer records, tracking engagement and stewardship touchpoints. Administrative, Management & Collaborative Support (5%) Provide administrative support to the Director, including scheduling, meeting preparation, materials development, and special projects. Collaborate with colleagues in Alumni Affairs, Annual Giving, Planned Giving and Development to support a coordinated approach to volunteer engagement across the institution. Assist with internal training initiatives and roundtable coordination for staff managing volunteers. Oversee Volunteer Engagement Coordinator Perform other duties as assigned to support departmental goals and donor-centered programming. Minimum Qualifications: Bachelor’s degree. 3+ years of progressively responsible experience in board or volunteer management, development, communications, customer service, or related field. Preferred Qualifications: Excellent written and verbal communication skills. Ability to analyze and present data effectively. Strong interpersonal skills with the ability to influence and drive consensus. Ability to make independent decisions and discernment to know when such independence is warranted. Excellent organizational and project management skills with the ability to handle multiple priorities and to meet deadlines in a fast-paced environment. High level of professionalism, discretion, diplomacy, and customer service. Demonstrated ability to work with diverse populations and a commitment to diversity, equity, inclusion, and belonging. Previous experience managing volunteer groups effectively including advisory boards and councils. Additional Job Description Education: Bachelors Degree or equivalent Work Experience: 4-6 years
If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:
http://www.uscis.gov/e-verify/employees
#J-18808-Ljbffr
Entity University Medical Associates (UMA) Only Employees and Financials
Worker Type Employee
Worker Sub-Type Regular
Cost Center CC005438 UMA OTHR PAY MUSCF - Institutional Advancement
Pay Rate Type Salary
Pay Grade Health-29
Scheduled Weekly Hours 40
Work Shift Job Description Job Description Summary The Medical University of South Carolina (MUSC) seeks to engage, steward, and recognize its leadership and event volunteers according to their interests through meaningful activities that encourage and recognize their long-term support of the institution and the positive impact of their involvement and philanthropy. Developing and maintaining a community of engaged leadership and event volunteers to the institution and the success of MUSC Foundation and Institutional Advancement. The Associate Director of Volunteer and Strategic Engagement reports directly to the Director of Donor Relations and Stewardship. This role collaborates with internal partners across the institution and supports a culture of recognition, service, and meaningful engagement. The Associate Director will be responsible for managing specific programs and projects to advanceengagement, stewardship, and recognition of volunteers. The Associate Director contributes to events, communications, data management, and volunteer stewardship efforts to ensure a cohesive and impactful volunteer experience that aligns with MUSC’s philanthropic goals. Primary Duties and Responsibilities: Volunteer Engagement and Recognition (35%) Support the planning and coordination of onboarding experiences and ongoing education for leadership and event volunteers, including advisory board and committee members. Assist in managing and updating a central repository of advisory board related documents. Assist in managing and updating advisory board rosters and engagement tracking tools to ensure accurate records and activity reporting. Assist in establishing metrics reflecting the impact of volunteers on their respective board(s), as well as the institution. Help develop and maintain resources, best practices, training materials, and institutional guidelines for volunteer participation. Coordinate and develop volunteer communications, such as welcome letters, thank-you messages, and engagement updates, in collaboration with the Associate Director and Communications team. Contribute to the implementation of a volunteer recognition strategy that highlights key contributions and celebrates meaningful involvement. Serve or chair working groups/committees as a volunteer engagement representative and lead volunteer engagement training(s) as needed. Working in conjunction with the Director and institutional leadership, monitoring policies and procedures related to the management and engagement of volunteers. Working in conjunction with the Director, collaborate with development directors to support their work with advisory boards and councils, resulting in positive volunteer experience and increased giving. Event Support and Strategic Engagement (30%) Assist in planning and executing volunteer-facing events and strategic engagement opportunities including advisory board meetings, leadership summits, related events, training, and donor engagement initiatives. Coordinate registration and event logistics, including briefing materials, run-of-show documents, and follow-up communications. Work with internal partners to ensure seamless execution and alignment with institutional priorities. Track event metrics, prepare summaries, and support post-event evaluation efforts. Board of Visitors: (20%) Supports the Director in redefining the Board of Visitors programing and strategy and aids in implementing new initiatives. Assists the events team in planning and coordinating the Board of Visitors events, dinners, and meetings. This will include but is not limited to identifying and preparing speakers, coordinating venue and vendor options, drafting program agendas, invitations, and fielding communications from Board of Visitors members. Assists with the Board of Visitors work-related travel, accommodation, and other logistical arrangements. Draft briefing reports as needed for the Board of Visitors events and meetings. Data, Metrics, and Systems Support (10%) Assist in maintaining accurate volunteer engagement data in CRM and other relevant systems. Support the collection and analysis of engagement data to assess impact and inform strategy. Help facilitate the use of data for reports, presentations, and internal briefings. Contribute to regular audits and updates of volunteer records, tracking engagement and stewardship touchpoints. Administrative, Management & Collaborative Support (5%) Provide administrative support to the Director, including scheduling, meeting preparation, materials development, and special projects. Collaborate with colleagues in Alumni Affairs, Annual Giving, Planned Giving and Development to support a coordinated approach to volunteer engagement across the institution. Assist with internal training initiatives and roundtable coordination for staff managing volunteers. Oversee Volunteer Engagement Coordinator Perform other duties as assigned to support departmental goals and donor-centered programming. Minimum Qualifications: Bachelor’s degree. 3+ years of progressively responsible experience in board or volunteer management, development, communications, customer service, or related field. Preferred Qualifications: Excellent written and verbal communication skills. Ability to analyze and present data effectively. Strong interpersonal skills with the ability to influence and drive consensus. Ability to make independent decisions and discernment to know when such independence is warranted. Excellent organizational and project management skills with the ability to handle multiple priorities and to meet deadlines in a fast-paced environment. High level of professionalism, discretion, diplomacy, and customer service. Demonstrated ability to work with diverse populations and a commitment to diversity, equity, inclusion, and belonging. Previous experience managing volunteer groups effectively including advisory boards and councils. Additional Job Description Education: Bachelors Degree or equivalent Work Experience: 4-6 years
If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:
http://www.uscis.gov/e-verify/employees
#J-18808-Ljbffr