Intuit
Principal, Business Operations - Customer Success
Intuit - Mountain View, California, us, 94039
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Overview
Principal, Business Operations - Customer Success
Join to apply for the
Principal, Business Operations - Customer Success
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Intuit Principal, Business Operations - Customer Success
Join to apply for the
Principal, Business Operations - Customer Success
role at
Intuit Get AI-powered advice on this job and more exclusive features. Overview
Come join Intuit as a Principal, Business Operations within the Global Business Solutions Group (GBSG) Customer Success organization. We are seeking a strategic and creative problem solver to help shape the Customer Success strategy, drive organizational alignment, and enable growth through operational excellence. Overview
Come join Intuit as a Principal, Business Operations within the Global Business Solutions Group (GBSG) Customer Success organization. We are seeking a strategic and creative problem solver to help shape the Customer Success strategy, drive organizational alignment, and enable growth through operational excellence.
As a key leader within the GBSG Customer Success Business Operations team, you will partner with executive leadership and cross-functional teams to drive strategic planning, lead critical initiatives, and ensure successful execution of top business priorities. This role plays a vital part in connecting our mission to strategy to outcomes, bringing rigor and discipline to our planning processes, and delivering measurable impact for both customers and the company.
What you'll bring
Relentless drive for excellence, pushing boundaries, challenging the status quo, and bringing a sense of urgency to execution 8+ years of experience in strategy & operations, management consulting, finance, analytics or operations at a top company. Strong business acumen, financial acumen, and data-driven decision-making skills with experience building financial or analytical models. Ability to operate and think at both a “10,000 foot” strategy level (e.g. framing and conducting analysis to recommend changes to our long-term goals) and closer to the ground (e.g. recommendations to improve quarterly performance against an operational metric, and follow through with execution) Strong verbal and written communication skills; experience with communicating effectively and concisely through multiple channels to all levels of an organization, from senior executives to front-line managers Ability to manage conflicting stakeholder interests, develop strong relationships, and influence stakeholders at all levels in a cross-functional environment Ability to identify and address key barriers to growth in an environment with high levels of ambiguity and visibility from senior stakeholders
How you will lead
Lead the development of new strategic goals during annual planning, partnering with senior leadership and cross-functional stakeholders to develop our strategy Identify and drive opportunities to improve our operating model (how we work as an organization) and key processes to accelerate growth, decision-making and results delivery at scale for our customers Conduct data-driven analysis on our planning and operations results to drive changes in process and outcomes over time, aiming to deliver outsized value for our internal teams and customers Frame decisions and lead discussions with senior stakeholders to drive decision-making, communicate results, and develop solutions and plans for change management to address business performance challenges Develop and maintain relationships with cross-functional stakeholders throughout Intuit at all levels of seniority to jointly develop solutions to complex business problems and ensure we are operating within the broader Intuit-wide annual and quarterly planning processes Develop and communicate the Leader's strategy, business, and people (team & culture) agenda; drive planning for town halls, off site visits and other high visibility, critical leadership meetings Monitor the execution of strategic priorities and ensure goals / KPIs are met
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $197,500.00 - 267,000.00Southern California $190,500.00 - 257,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Intuit by 2x Get notified about new Business Operations Specialist jobs in
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Join to apply for the
Principal, Business Operations - Customer Success
role at
Intuit Principal, Business Operations - Customer Success
Join to apply for the
Principal, Business Operations - Customer Success
role at
Intuit Get AI-powered advice on this job and more exclusive features. Overview
Come join Intuit as a Principal, Business Operations within the Global Business Solutions Group (GBSG) Customer Success organization. We are seeking a strategic and creative problem solver to help shape the Customer Success strategy, drive organizational alignment, and enable growth through operational excellence. Overview
Come join Intuit as a Principal, Business Operations within the Global Business Solutions Group (GBSG) Customer Success organization. We are seeking a strategic and creative problem solver to help shape the Customer Success strategy, drive organizational alignment, and enable growth through operational excellence.
As a key leader within the GBSG Customer Success Business Operations team, you will partner with executive leadership and cross-functional teams to drive strategic planning, lead critical initiatives, and ensure successful execution of top business priorities. This role plays a vital part in connecting our mission to strategy to outcomes, bringing rigor and discipline to our planning processes, and delivering measurable impact for both customers and the company.
What you'll bring
Relentless drive for excellence, pushing boundaries, challenging the status quo, and bringing a sense of urgency to execution 8+ years of experience in strategy & operations, management consulting, finance, analytics or operations at a top company. Strong business acumen, financial acumen, and data-driven decision-making skills with experience building financial or analytical models. Ability to operate and think at both a “10,000 foot” strategy level (e.g. framing and conducting analysis to recommend changes to our long-term goals) and closer to the ground (e.g. recommendations to improve quarterly performance against an operational metric, and follow through with execution) Strong verbal and written communication skills; experience with communicating effectively and concisely through multiple channels to all levels of an organization, from senior executives to front-line managers Ability to manage conflicting stakeholder interests, develop strong relationships, and influence stakeholders at all levels in a cross-functional environment Ability to identify and address key barriers to growth in an environment with high levels of ambiguity and visibility from senior stakeholders
How you will lead
Lead the development of new strategic goals during annual planning, partnering with senior leadership and cross-functional stakeholders to develop our strategy Identify and drive opportunities to improve our operating model (how we work as an organization) and key processes to accelerate growth, decision-making and results delivery at scale for our customers Conduct data-driven analysis on our planning and operations results to drive changes in process and outcomes over time, aiming to deliver outsized value for our internal teams and customers Frame decisions and lead discussions with senior stakeholders to drive decision-making, communicate results, and develop solutions and plans for change management to address business performance challenges Develop and maintain relationships with cross-functional stakeholders throughout Intuit at all levels of seniority to jointly develop solutions to complex business problems and ensure we are operating within the broader Intuit-wide annual and quarterly planning processes Develop and communicate the Leader's strategy, business, and people (team & culture) agenda; drive planning for town halls, off site visits and other high visibility, critical leadership meetings Monitor the execution of strategic priorities and ensure goals / KPIs are met
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $197,500.00 - 267,000.00Southern California $190,500.00 - 257,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Intuit by 2x Get notified about new Business Operations Specialist jobs in
Mountain View, CA . Associate, Business Operations and Strategy
Mountain View, CA $118,000.00-$170,000.00 1 week ago Senior Manager, Business Operations, Viewer Product
San Jose, CA $210,000.00-$315,000.00 3 days ago Business Operations Associate - Capacity Planning
San Francisco Bay Area $100,000.00-$200,000.00 2 weeks ago Business Operations Manager, Monetization
Mountain View, CA $147,000.00-$216,000.00 2 weeks ago Foster City, CA $80,000.00-$120,000.00 7 months ago Mountain View, CA $123,500.00-$182,500.00 5 days ago Mountain View, CA $161,500.00-$219,000.00 2 weeks ago Redwood City, CA $130,000.00-$200,000.00 5 days ago San Jose, CA $111,500.00-$191,950.00 1 month ago San Jose, CA $70,000.00-$110,000.00 1 day ago Founder Business Operations - AI Healthcare Startup
San Jose, CA $111,500.00-$191,950.00 1 week ago Executive Business Operations Lead, Infra Data Centers
Mountain View, CA $190,500.00-$267,000.00 4 days ago San Jose, CA $70,000.00-$110,000.00 1 day ago Strategy and Business Operations Senior Associate, Go-To-Market
Mountain View, CA $118,000.00-$170,000.00 4 days ago San Jose, CA $70,000.00-$110,000.00 1 day ago Strategy and Business Operations Senior Associate, Go-To-Market
Sunnyvale, CA $118,000.00-$170,000.00 4 days ago San Jose, CA $111,500.00-$191,950.00 1 month ago Business Operations Manager, Business Operations and Advisory
Sr. Manager, Business Operations Transformation
Business Operations Lead, GSO - NAMER Sales Operations
Mountain View, CA $79,300.00-$169,500.00 1 week ago Sr. Manager, Business Operations Transformation
Mountain View, CA $152,000.00-$219,000.00 6 days ago San Mateo, CA $164,620.00-$201,660.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr