Family Connections, Inc.
Bilingual Care Manager (Spanish or Haitian Creo) - Triple P
Family Connections, Inc. - East Orange, New Jersey, United States, 07019
Work at Family Connections, Inc.
Overview
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Overview
POSITION TITLE: Triple P Bilingual Care Manager
REPORTS TO:
Triple P Manager BROAD FUNCTION:
The Triple P Bilingual Care Manager will work alongside the Practitioners, throughout service delivery. The Care Manager will connect with families directly and act as a resource broker providing resources and linking families services. I
.
CORE VALUES:
Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways. Contributes to valuable and positive cultural humility transformation in individuals, organizations, and social systems to actively progress across the antiracist multicultural institution continuum. Demonstrates cultural humility through an awareness of and sensitivity towards Agency's clients' and coworkers' cultural and socioeconomic characteristics. Believes in the capacity of people to grow and change. Works from a strengths-based perspective. Recognizes that consumers come first and responds to consumers appropriately. Knows and adheres to all FC Policies and Procedures.
II. PROFESSIONALISM:
Values and participates in the Team as a proactive member. Respects others' professional opinions and tolerates a range of feelings. Able to give and receive constructive criticism. Willing to take on extra work when needed (i.e. when there is a vacancy). Performs required tasks according to the program philosophy, policies and procedures. Is courteous, approachable, and cooperative towards co-workers, clients, support staff, and others and conducts self in a mature, competent, confident, and respectful manner. Understands and adheres to confidentiality rights of clients, co-workers and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms. Practices self-care has a sense of humor and possesses a healthy work/ life balance important to providing great customer service. Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.). In times of crisis is willing to help others and communicates urgent information quickly to supervisor / Team. Maintains good attendance (i.e. Maintains FT or PT schedule as contracted, and attendance does not impair or negatively affect the team.) Is punctual for client appointments, meetings, etc. Meets program productivity requirements. III. SUPERVISION:
Attends supervision consistently and comes prepared. Able to receive feedback and to learn from it. Has insight about self (i.e. strengths and weaknesses) and utilizes that knowledge toward growth and change. IV. Key Responsibilities:
Family Care Coordination
Provide concrete support to families that are receiving Triple P services. Identify gaps and barriers to services, advocating for families as needed. Provide on-going assessment of families by engaging and partnering with parents throughout the course of program participation. Refer families to services in a timely manner, prioritizing those based on severity of needs Ensure the successful linkage to community resources by providing transportation, if needed. Teaming
Collaborate with DCP&P and other referral partners to connect families with community resources to meet family needs. Develop and maintain relationships with a diverse array of community programs to effectively meet the needs of individual families. Collaborate with Practitioners and Supervisor to identify immediate service needs or resources for families. Participate in advisory councils/boards within their local community/area of service to gather beneficial information to assist in supporting families. Development of Professional Self:
Participate in agency activities, required meetings, and trainings as required by agency and/or DCF. Complete the Positive Parenting Program training and other trainings required by Family Connections and/or DCF. Regularly research and document community resources including services related to health, housing, education, employment, and social supports. Share any updated resource information with the Practitioner and Supervisor. Monitoring and Reporting:
Complete required documentation, forms, and statistical reports. Participate in quality improvement and evaluation activities to enhance service delivery. Minimum Qualifications Education:
Bachelor's degree in Psychology, Social Work, or equivalent experience within the child welfare system preferred. Minimum of at least one years' experience in parent/family support, maternal-child health. Candidates should also demonstrate knowledge and experience in care coordination for families and community stakeholders. Proficiency in Spanish Skills and Abilities:
Experienced in parent/family support, maternal-child health, or adolescent mental health. Demonstrates knowledge and experience in care coordination for families and community stakeholders. Embedded in the communities that are being served. Demonstrates compassion and empathy in relating to clients with diverse needs. Cultural competency and ability to work with diverse populations. Translates complex concepts into easily understandable language for families. Shows awareness of cultural diversity and its impact on service planning and provision. Valid driver's license and reliable transportation. Has the ability to work on a multi-disciplinary team. Has the ability to use a computer database system (EHR). Bilingual staff must demonstrate the ability to communicate clearly, accurately, and professionally in both English and the identified second language across various contexts, including verbal interactions, written documentation, and interpretation or translation tasks as applicable to their role. The use of translation aids or tools, such as Google Translate or similar applications, is
not permitted
as a substitute for language proficiency in fulfilling bilingual job duties. Salary: $55,000
Vacation & Benefits:
Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays. Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc.
Work Environment/Physical Demands:
The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds.
Work Location:
This position involves working in clients' homes and community settings. Schedule:
Evening and weekend work may be required to meet the needs of families.
Flexibility : The duties of this position require travel and flexibility to facilitate support of program staff as in- home and group sessions may be scheduled in the
evenings and/or weekends , to meet the needs of the family.
*The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.
Triple P Manager BROAD FUNCTION:
The Triple P Bilingual Care Manager will work alongside the Practitioners, throughout service delivery. The Care Manager will connect with families directly and act as a resource broker providing resources and linking families services. I
.
CORE VALUES:
Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways. Contributes to valuable and positive cultural humility transformation in individuals, organizations, and social systems to actively progress across the antiracist multicultural institution continuum. Demonstrates cultural humility through an awareness of and sensitivity towards Agency's clients' and coworkers' cultural and socioeconomic characteristics. Believes in the capacity of people to grow and change. Works from a strengths-based perspective. Recognizes that consumers come first and responds to consumers appropriately. Knows and adheres to all FC Policies and Procedures.
II. PROFESSIONALISM:
Values and participates in the Team as a proactive member. Respects others' professional opinions and tolerates a range of feelings. Able to give and receive constructive criticism. Willing to take on extra work when needed (i.e. when there is a vacancy). Performs required tasks according to the program philosophy, policies and procedures. Is courteous, approachable, and cooperative towards co-workers, clients, support staff, and others and conducts self in a mature, competent, confident, and respectful manner. Understands and adheres to confidentiality rights of clients, co-workers and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms. Practices self-care has a sense of humor and possesses a healthy work/ life balance important to providing great customer service. Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.). In times of crisis is willing to help others and communicates urgent information quickly to supervisor / Team. Maintains good attendance (i.e. Maintains FT or PT schedule as contracted, and attendance does not impair or negatively affect the team.) Is punctual for client appointments, meetings, etc. Meets program productivity requirements. III. SUPERVISION:
Attends supervision consistently and comes prepared. Able to receive feedback and to learn from it. Has insight about self (i.e. strengths and weaknesses) and utilizes that knowledge toward growth and change. IV. Key Responsibilities:
Family Care Coordination
Provide concrete support to families that are receiving Triple P services. Identify gaps and barriers to services, advocating for families as needed. Provide on-going assessment of families by engaging and partnering with parents throughout the course of program participation. Refer families to services in a timely manner, prioritizing those based on severity of needs Ensure the successful linkage to community resources by providing transportation, if needed. Teaming
Collaborate with DCP&P and other referral partners to connect families with community resources to meet family needs. Develop and maintain relationships with a diverse array of community programs to effectively meet the needs of individual families. Collaborate with Practitioners and Supervisor to identify immediate service needs or resources for families. Participate in advisory councils/boards within their local community/area of service to gather beneficial information to assist in supporting families. Development of Professional Self:
Participate in agency activities, required meetings, and trainings as required by agency and/or DCF. Complete the Positive Parenting Program training and other trainings required by Family Connections and/or DCF. Regularly research and document community resources including services related to health, housing, education, employment, and social supports. Share any updated resource information with the Practitioner and Supervisor. Monitoring and Reporting:
Complete required documentation, forms, and statistical reports. Participate in quality improvement and evaluation activities to enhance service delivery. Minimum Qualifications Education:
Bachelor's degree in Psychology, Social Work, or equivalent experience within the child welfare system preferred. Minimum of at least one years' experience in parent/family support, maternal-child health. Candidates should also demonstrate knowledge and experience in care coordination for families and community stakeholders. Proficiency in Spanish Skills and Abilities:
Experienced in parent/family support, maternal-child health, or adolescent mental health. Demonstrates knowledge and experience in care coordination for families and community stakeholders. Embedded in the communities that are being served. Demonstrates compassion and empathy in relating to clients with diverse needs. Cultural competency and ability to work with diverse populations. Translates complex concepts into easily understandable language for families. Shows awareness of cultural diversity and its impact on service planning and provision. Valid driver's license and reliable transportation. Has the ability to work on a multi-disciplinary team. Has the ability to use a computer database system (EHR). Bilingual staff must demonstrate the ability to communicate clearly, accurately, and professionally in both English and the identified second language across various contexts, including verbal interactions, written documentation, and interpretation or translation tasks as applicable to their role. The use of translation aids or tools, such as Google Translate or similar applications, is
not permitted
as a substitute for language proficiency in fulfilling bilingual job duties. Salary: $55,000
Vacation & Benefits:
Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays. Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc.
Work Environment/Physical Demands:
The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds.
Work Location:
This position involves working in clients' homes and community settings. Schedule:
Evening and weekend work may be required to meet the needs of families.
Flexibility : The duties of this position require travel and flexibility to facilitate support of program staff as in- home and group sessions may be scheduled in the
evenings and/or weekends , to meet the needs of the family.
*The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.