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Join to apply for the Junior Bioinformatics Support Engineer role at Jobright.ai 1 day ago Be among the first 25 applicants Join to apply for the Junior Bioinformatics Support Engineer role at Jobright.ai Seqera is a company dedicated to advancing science through innovative software solutions. They are seeking a Bioinformatics Support Engineer to join their Customer Experience team, where the role involves troubleshooting and supporting users in bioinformatics workflows and contributing to technical documentation and customer feedback. Responsibilities: Engage directly with customers to troubleshoot and resolve issues across the Seqera ecosystem, including infrastructure, pipelines, and third-party tools. Support users running Nextflow-based workflows, including both nf-core and custom pipelines. Build deep product and Nextflow expertise to understand life sciences workflows and deliver effective, scalable solutions. Collaborate with senior support and bioinformatics team members to triage, escalate, and resolve complex technical challenges. Contribute to and maintain technical documentation and knowledge articles to support both internal teams and customers. Act as the voice of the customer, providing actionable feedback to product and engineering teams to help shape product direction. Qualifications: Required: Bachelors or Masters degree in Bioinformatics, Computational Biology, Computer Science, or a related field. Familiarity with Nextflow and/or other workflow management systems (e.g., Snakemake, WDL). Experience writing, running, or modifying bioinformatics pipelines in an academic or professional setting. Comfortable working in a Linux command-line environment and with scripting languages such as Bash or Python. Curious and eager to learn more about cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes). Strong communication skills - able to explain technical concepts to a range of users. Enjoys solving problems, helping others, and being part of a collaborative team. You will serve as the primary support contact for our West Coast customers (Mountain timezone hours). Preferred: Exposure to sequencing technologies (e.g., RNA-seq, ATAC-seq) or common bioinformatics tools. Experience using Git/GitHub for code management. Familiarity with how HPC schedulers (e.g., Slurm) or cloud batch systems work. Research experience in a computational or technical role. Company: Seqera makes complex data analysis accessible at any scale by providing the tools to drive innovation in genomics, global health, and beyond Founded in 2018, the company is headquartered in Barcelona, Catalonia, ESP, with a team of 51-200 employees. The company is currently Growth Stage. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Support Engineer jobs in Washington, United States . Kirkland, WA $80,000.00-$90,000.00 2 weeks ago Washington, United States $54,000.00-$80,000.00 2 weeks ago Seattle, WA $110,000.00-$150,000.00 1 month ago Bellevue, WA $81,400.00-$182,000.00 1 day ago Seattle, WA $120,000.00-$140,000.00 1 month ago Seattle, WA $81,400.00-$182,000.00 1 day ago Bellevue, WA $81,400.00-$182,000.00 1 day ago Seattle, WA $100,800.00-$133,920.00 1 week ago Technical Support Specialist II (Desktop Support) (2025-0648) Renton, WA $62,371.00-$90,439.00 17 hours ago Seattle, WA $81,400.00-$182,000.00 1 day ago Bellevue, WA $70,000.00-$180,000.00 4 weeks ago Seattle, WA $70,000.00-$180,000.00 4 weeks ago Kirkland, WA $46,900.00-$103,000.00 4 days ago Redmond, WA $46,900.00-$103,000.00 2 weeks ago Support Engineer, Data Center Central Operations Seattle, WA $67,200.00-$150,300.00 2 weeks ago Seattle, WA $90,000.00-$120,000.00 1 week ago Kirkland, WA $46,900.00-$103,000.00 4 days ago Seattle, WA $90,000.00-$120,000.00 1 day ago Senior Support Escalation Engineer Network & Systems: 25-05786 Bellevue, WA $90,000.00-$119,700.00 2 days ago Seattle, WA $90,000.00-$130,000.00 1 week ago Information Technology Operations Engineer Washington, United States $106,200.00-$124,740.00 2 weeks ago Bellevue, WA $81,400.00-$182,000.00 2 weeks ago Seattle, WA $98,508.00-$147,762.00 3 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr