Business System Analyst Oneshield and Billing
Compunnel - Blue Bell, Pennsylvania, us, 19424
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Overview
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Overview
We are seeking a seasoned Business System Analyst with deep expertise in Guidewire BillingCenter and OneShield platforms to support billing operations and system enhancements within the Property & Casualty (P&C) insurance domain.
This role involves gathering and translating business requirements, configuring billing systems, and collaborating with cross-functional teams to deliver scalable and compliant solutions.
Key Responsibilities Gather, document, and translate business needs into functional and technical specifications for Guidewire BillingCenter and OneShield platforms. Collaborate with business users to define billing requirements including invoicing, payments, disbursements, write-offs, commissions, and collections. Configure and optimize Guidewire BillingCenter to support the full billing lifecycle and ensure seamless integration with PolicyCenter, ClaimCenter, and external systems. Analyze existing billing workflows and recommend process improvements to enhance operational efficiency and customer satisfaction. Work closely with development teams, solution architects, and QA to ensure accurate and timely delivery of project requirements. Support user acceptance testing (UAT) and post-production validation; assist in triaging and resolving production issues. Facilitate stakeholder workshops and meetings to define project scope and objectives. Lead change management activities including user training, documentation, and communication of system enhancements. Ensure alignment with compliance requirements and financial reporting standards. Serve as a subject matter expert on Guidewire BillingCenter and OneShield billing capabilities. Required Qualifications
7–10 years of experience as an IT Business System Analyst with a focus on Guidewire BillingCenter implementations. Proven experience working with OneShield platforms in billing or policy administration contexts. Deep understanding of P&C insurance billing processes including premium accounting, dunning, commissions, and payment processing. Proficient in documenting use cases, user stories, and acceptance criteria. Strong knowledge of Guidewire configuration, data models, and integration points. Excellent communication and stakeholder engagement skills. Familiarity with Agile methodologies and tools such as JIRA or Azure DevOps. Proficiency in MS Office Suite (Excel, Word, PowerPoint, Visio). Bachelor’s degree or higher in Computer Science, Information Systems, or related discipline. Preferred Qualifications
Guidewire Cloud Certification (e.g., Certified Ace Analyst – BillingCenter). Experience with large-scale Guidewire suite implementations or upgrades. Knowledge of regulatory standards and financial reporting requirements in the insurance domain. Working knowledge of integration technologies (e.g., SOAP/REST APIs, batch processing, middleware tools). Familiarity with additional Guidewire modules such as PolicyCenter and ClaimCenter.
Education:
Bachelors Degree
Certification:
Guidewire Cloud Certification , Certified Ace Analyst – BillingCenter