Business Analyst
LHH Recruitment Solutions - San Diego, California, United States, 92189
Work at LHH Recruitment Solutions
Overview
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Overview
We are seeking a detail-oriented and analytical
Business Analyst
to support data operations, CRM enhancements, and business process documentation. This role is ideal for someone with strong SQL skills, experience in data transformation, and a background in working within audited environments. The successful candidate will collaborate with internal stakeholders and development teams to ensure data integrity, implement new CRM features, and maintain comprehensive documentation. Key Responsibilities SQL & Database Knowledge Write and optimize SQL queries to extract insights and support reporting.
Understand database schemas and join tables to support data analysis.
Data Loading & Transformation Load customer list data on a weekly/monthly cadence.
Use tools like Alteryx for data cleansing and transformation.
Identify and resolve data inconsistencies, escalate issues, and advise on solutions.
CRM Support & Enhancement Collaborate with stakeholders to gather requirements for CRM updates.
Translate business needs into Jira tickets for the development team.
Conduct DEV/UAT/PROD testing for new fields and features.
Process mass update requests and maintain CRM data quality.
Maintain documentation of CRM configurations, processes, and requirements.
Troubleshooting Investigate data issues and provide actionable solutions.
Review field logic and verify updates through testing.
Documentation Create and maintain documentation of data sources, field mappings, and business processes.
Ensure documentation reflects the most current state of systems and data.
Agile Collaboration Use Jira Software to manage and track development tasks.
Participate in Agile ceremonies and collaborate with cross-functional teams.
Qualifications 3-5 years of relevant experience in business analysis, data operations, or CRM support.
Strong SQL skills and experience with data transformation tools (e.g., Alteryx).
Experience working in audited or regulated environments.
Familiarity with Agile methodologies and Jira Software.
CRM experience strongly preferred, especially in data maintenance and feature implementation.
Excellent communication and documentation skills.
Preferred Skills & Tools SQL Server or similar relational database platforms
Alteryx or other ETL/data transformation tools
Jira Software for Agile project management
Experience with CRM platforms and data governance
Understanding of audit compliance requirements
Pay Details:
$38.00 to $43.00 per hour
Search managed by:
Scott McKeen
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance