California Department of Developmental Services
STAFF SERVICES MANAGER II (SUPERVISORY)
California Department of Developmental Services - Sacramento, California, United States, 95828
Work at California Department of Developmental Services
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Overview
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STAFF SERVICES MANAGER II (SUPERVISORY)
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California Department of Developmental Services 1 day ago Be among the first 25 applicants Join to apply for the
STAFF SERVICES MANAGER II (SUPERVISORY)
role at
California Department of Developmental Services California Department of Developmental Services provided pay range
This range is provided by California Department of Developmental Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Job Description And Duties
Under general direction of the Assistant Deputy Director, Workforce Development and Training Branch, Department of Developmental Services (Department), the SSM II will provide leadership to personnel and contractors responsible for Department’ efforts to implement and oversee Direct Service Professional (DSP) workforce development initiatives to recruit, train, and retain the workforce serving individuals with intellectual and other developmental disabilities (I/DD). Such efforts include but are not limited to training stipends for workers who provide direct services, internships for workers who provide direct services, Regional Center employee tuition reimbursement program, and a pilot program for remote supports using technology solutions. These Workforce Development programs and activities support services delivered by the 21 Regional Centers (RCs) and qualified community service providers for persons with I/DD in California. This is a high-level position that requires sensitivity, sound level judgment, confidentiality and decision-making skills.
You will find additional information about the job in the
Duty Statement
.
Working Conditions
Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. Incumbent must live and work in California. All commute expenses to the reporting location will be the responsibility of the selected candidate.
This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.
This position is eligible to participate in the Departments hybrid telework schedule. Participation in telework is subject to Department guidelines.
The salary ranges listed do not include the 3% General Salary Increase effective July 1, 2025.
Position Details
Job Code #:
JC-486906
Position #(s):
472-588-4801-002
Working Title:
Staff Services Manager II
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,872.00 - $9,781.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The California Department of Developmental Services (Department) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.
These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.
The Department Is Located In a Modern, Sustainable And Innovative Office Building At 1215 “O” Street, Sacramento, California. Some Amenities Of The Building Include:
First floor retail space (separate access from 12 th Street) Café with multiple vendors Outdoor seating for meal breaks Employee fitness center which includes a yoga studio, cardio equipment and weights Plaza area with kitchenette on each floor Lactation rooms
Department Website: http://www.dds.ca.gov
Special Requirements
The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length in narrative form (no bullet points); and must include the following :
Please describe how you would lead a team of Staff Service Manager I’s. Include in your response, specific examples that would demonstrate your leadership and supervisory style. Please describe your experience that demonstrates ability to: Develop and maintain cooperative working relationships with a team, representatives of all levels of government, the public, and members of the community. Experience executing and managing contracts, reviewing and approving invoices, developing work plans, and implementing new programs.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/10/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Developmental Services - Headquarters
N/A
Attn: Mimi Hairford
Cert Unit
1215 O Street, MS 10-40
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Developmental Services - Headquarters
N/A
Mimi Hairford
Cert Unit
1215 O Street, MS 10-40
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of: The Lanterman Act and programs, policies, and activities of the developmental disabilities services system; Department’ goals and objectives; knowledge of the organization and functions of California State Government. Computer hardware and software, including Microsoft Word, Excel, PowerPoint, InDesign and Outlook; analytical concepts, principles, and techniques; government structure, organization and function; planning, policy and systems/management analysis and program evaluation; project management principles, including work plan development and budgeting; understanding of the processes of community and group interaction in developmental disabilities planning procedures; current trends and promising practices in developmental disabilities.
Ability to: Plan, organize, and oversee; gain the confidence and support of top-level administrators and advise on a wide range of program matters; develop cooperative working relationships with representatives of all levels of government, the public, and community members; analyze complex problems and recommend effective courses of action. Manage multiple projects to meet Department goals and objectives; communicate effectively, verbally and in writing; work collaboratively in multidisciplinary teams, and develop and maintain cooperative and harmonious relationships with RCs and other state agencies, peers, the public, and others; perform legislation review and analysis; review and write regulations; apply quality management principles and techniques; and develop, review, and edit sensitive and complex written reports and establish and maintain project priorities.
Benefits
As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.
Benefit Eligibility May Be Based On Job Classification, Bargaining Unit, Time Base And Length Of Appointment. Additional Benefits May Also Be Outlined For Specific Bargaining Units In Employee Collective Bargaining Contracts. For More Information, Please Visit The Links Below:
State Employees - CalHR Benefits Website
CalPERS Health Benefit Summary 2025
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dds.ca.gov
Human Resources Contact:
Mimi Hairford
(916) 654-3378
mimi.hairford@dds.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Employment Opportunity Office
(916) 654-1888
OHRAS@dds.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Electronic application submission is highly encouraged.
Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.
Staff Services Manager II (Supervisory) Exam
Staff Services Manager II (Supervisory) (LEAP) Exam
All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: www.calhr.ca.gov .
Remove Any Confidential Information
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.
Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
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STAFF SERVICES MANAGER II (SUPERVISORY)
role at
California Department of Developmental Services 1 day ago Be among the first 25 applicants Join to apply for the
STAFF SERVICES MANAGER II (SUPERVISORY)
role at
California Department of Developmental Services California Department of Developmental Services provided pay range
This range is provided by California Department of Developmental Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Job Description And Duties
Under general direction of the Assistant Deputy Director, Workforce Development and Training Branch, Department of Developmental Services (Department), the SSM II will provide leadership to personnel and contractors responsible for Department’ efforts to implement and oversee Direct Service Professional (DSP) workforce development initiatives to recruit, train, and retain the workforce serving individuals with intellectual and other developmental disabilities (I/DD). Such efforts include but are not limited to training stipends for workers who provide direct services, internships for workers who provide direct services, Regional Center employee tuition reimbursement program, and a pilot program for remote supports using technology solutions. These Workforce Development programs and activities support services delivered by the 21 Regional Centers (RCs) and qualified community service providers for persons with I/DD in California. This is a high-level position that requires sensitivity, sound level judgment, confidentiality and decision-making skills.
You will find additional information about the job in the
Duty Statement
.
Working Conditions
Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. Incumbent must live and work in California. All commute expenses to the reporting location will be the responsibility of the selected candidate.
This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.
This position is eligible to participate in the Departments hybrid telework schedule. Participation in telework is subject to Department guidelines.
The salary ranges listed do not include the 3% General Salary Increase effective July 1, 2025.
Position Details
Job Code #:
JC-486906
Position #(s):
472-588-4801-002
Working Title:
Staff Services Manager II
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,872.00 - $9,781.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The California Department of Developmental Services (Department) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.
These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.
The Department Is Located In a Modern, Sustainable And Innovative Office Building At 1215 “O” Street, Sacramento, California. Some Amenities Of The Building Include:
First floor retail space (separate access from 12 th Street) Café with multiple vendors Outdoor seating for meal breaks Employee fitness center which includes a yoga studio, cardio equipment and weights Plaza area with kitchenette on each floor Lactation rooms
Department Website: http://www.dds.ca.gov
Special Requirements
The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length in narrative form (no bullet points); and must include the following :
Please describe how you would lead a team of Staff Service Manager I’s. Include in your response, specific examples that would demonstrate your leadership and supervisory style. Please describe your experience that demonstrates ability to: Develop and maintain cooperative working relationships with a team, representatives of all levels of government, the public, and members of the community. Experience executing and managing contracts, reviewing and approving invoices, developing work plans, and implementing new programs.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/10/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Developmental Services - Headquarters
N/A
Attn: Mimi Hairford
Cert Unit
1215 O Street, MS 10-40
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Developmental Services - Headquarters
N/A
Mimi Hairford
Cert Unit
1215 O Street, MS 10-40
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of: The Lanterman Act and programs, policies, and activities of the developmental disabilities services system; Department’ goals and objectives; knowledge of the organization and functions of California State Government. Computer hardware and software, including Microsoft Word, Excel, PowerPoint, InDesign and Outlook; analytical concepts, principles, and techniques; government structure, organization and function; planning, policy and systems/management analysis and program evaluation; project management principles, including work plan development and budgeting; understanding of the processes of community and group interaction in developmental disabilities planning procedures; current trends and promising practices in developmental disabilities.
Ability to: Plan, organize, and oversee; gain the confidence and support of top-level administrators and advise on a wide range of program matters; develop cooperative working relationships with representatives of all levels of government, the public, and community members; analyze complex problems and recommend effective courses of action. Manage multiple projects to meet Department goals and objectives; communicate effectively, verbally and in writing; work collaboratively in multidisciplinary teams, and develop and maintain cooperative and harmonious relationships with RCs and other state agencies, peers, the public, and others; perform legislation review and analysis; review and write regulations; apply quality management principles and techniques; and develop, review, and edit sensitive and complex written reports and establish and maintain project priorities.
Benefits
As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.
Benefit Eligibility May Be Based On Job Classification, Bargaining Unit, Time Base And Length Of Appointment. Additional Benefits May Also Be Outlined For Specific Bargaining Units In Employee Collective Bargaining Contracts. For More Information, Please Visit The Links Below:
State Employees - CalHR Benefits Website
CalPERS Health Benefit Summary 2025
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dds.ca.gov
Human Resources Contact:
Mimi Hairford
(916) 654-3378
mimi.hairford@dds.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Employment Opportunity Office
(916) 654-1888
OHRAS@dds.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Electronic application submission is highly encouraged.
Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.
Staff Services Manager II (Supervisory) Exam
Staff Services Manager II (Supervisory) (LEAP) Exam
All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: www.calhr.ca.gov .
Remove Any Confidential Information
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.
Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Other Industries Individual and Family Services Referrals increase your chances of interviewing at California Department of Developmental Services by 2x Get notified about new Service Manager jobs in
Sacramento, CA . Information Technology Manager (Regional Support)
District Service Quality Manager (LAX-D5-Sacramento)
Rocklin, CA $104,000.00-$134,000.00 1 week ago Elk Grove, CA $68,640.00-$90,000.00 1 week ago Sacramento, CA $158,012.00-$263,354.00 3 weeks ago Assistant Service Manager - Elk Grove, CA
Sacramento, CA $74,750.00-$112,125.00 1 month ago Field Service Manager - MultiPro Property Solutions
Sacramento, CA $69,000.00-$72,000.00 3 weeks ago Sacramento, CA $6,963.00-$8,650.00 23 hours ago Sacramento, CA $6,963.00-$8,650.00 2 weeks ago Sacramento, CA $123,000.00-$141,000.00 17 hours ago Sacramento, CA $7,872.00-$9,781.00 11 hours ago Sacramento, CA $70,000.00-$90,000.00 1 month ago Sacramento, CA $74,750.00-$112,125.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr