PERSOLKELLY SINGAPORE PTE. LTD.
Client Service Executivet(Premier Bank/ Resume Enhancer) East
PERSOLKELLY SINGAPORE PTE. LTD. - West Islip, New York, United States
Work at PERSOLKELLY SINGAPORE PTE. LTD.
Overview
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Overview
To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.
Job Duties:
First Touch to receive and welcome customers.
Digital Advocate to educate customers to bank digitally.
Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
Collaborates with team members and working partners for problem resolution.
Job Requirements:
Digitally Savvy
Customer service experience or are customer facing would be preferred
Experienced in Mass Banking/ Retail Banking would be preferred
Interested candidates may send resumes to khaiven_tay@persolkelly.com or apply through the application system. Regret to inform that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)
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