iRhythm Technologies, Inc.
Manager, Clinical Operations
iRhythm Technologies, Inc. - San Francisco, California, United States, 94199
Work at iRhythm Technologies, Inc.
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Manager, Clinical Operations
role at
iRhythm Technologies, Inc. Join to apply for the
Manager, Clinical Operations
role at
iRhythm Technologies, Inc. Get AI-powered advice on this job and more exclusive features. Direct message the job poster from iRhythm Technologies, Inc. Senior Talent Acquisition Business Partner at iRhythm Technologies, Inc.
Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role JOB OVERVIEW: A Manager in Clinical Operations is responsible for overseeing the day-to-day management of the cardiac technician staff and ensuring the efficient operation of the Clinical service line at iRhythm. This role encompasses management of a team of CCT Cardiac Monitoring Technicians that are responsible for producing accurate, high-quality reports that aid and support clinical diagnostics and decision-making. The Manager is responsible for all aspects including quality assurance, direct staff supervision, staff development, and strategic contributions to the company’s operational goals that align with our core values. Administer the day-to-day activities of the Clinical Operations service line, ensuring high-quality patient care and compliance with regulatory standards. Team Management Manage daily operations of the cardiac technician staff, ensuring team performance meets department production, quality, and operational standards. Monitor staff performance, providing coaching, guidance, and recognition to foster a high-performance culture. Facilitate employee performance and corrective action processes, partnering with Human Resources and senior leadership to ensure timely resolution. Maintain team staffing via headcount management and collaborate with Talent Acquisition on all recruiting efforts. Track and evaluate staff performance metrics, recommending and implementing process improvements to meet or exceed quality and efficiency goals. Collaborate with Human Resources and senior leadership to assess staff performance and conduct formal performance reviews. Facilitate ongoing staff development by coordinating continuous education with clinical training teams to meet performance and quality standards. Operations Leadership Oversee team budget, managing resources and additional hours required to achieve targets. Provide feedback and assist with process improvements aimed at enhancing operational efficiency. Manage production queues and troubleshoot operational issues to ensure departmental goals align with budgetary expectations. Contribute to strategic planning and leadership initiatives, working closely with management to achieve long-term goals. Ensure adherence to Department Operations Policies (DOP) and Procedures, as well as all corporate policies. Collaborate on cross-functional teams to support company-wide goals and initiatives, ensuring alignment with clinical, operational, and leadership teams. Quality and Compliance Assist in planning, coordinating, and implementing quality management and improvement programs for the Clinical Operations service line. Ensure compliance with state and federal regulations. Collaborate with established committees to maintain and update current policies to reflect best practices. Account Support Exhibit strong customer service and communication skills in providing effective account support. Assist with processing patient reports as needed and compiling production records for investigative review and account servicing. Education & Certifications Required: Current valid RN licensure (IL or CA), paramedic/EMT-P license, or CCT certification, or ability to achieve certification within 120 days of hire. Preferred: BSN, BS in a related field, or equivalent experience Experience A minimum of 2 years of supervisory experience in a production environment (nonexempt employee population preferred) Cardiac monitoring or a related field preferred Experience in employee development, clinical coaching Familiarity with regulated environments and quality assurance processes. FDA Medical Device industry experience preferred Knowledge, Skills & Abilities Strategic, big-picture thinker with excellent organizational skills, adaptable to shifting priorities while maintaining attention to detail and commitment to high-quality patient care. Skilled problem solver with strong critical thinking abilities, capable of assessing issues and implementing effective solutions. Highly adaptable in a rapidly evolving environment, with a focus on continuous improvement and professional growth. Effective communicator with strong verbal and written skills, able to lead and motivate teams in high-pressure situations. Exposure to EKG rhythms, arrhythmias, and rhythm disturbances preferred. Proficient in MS Office applications (Outlook, Word, PowerPoint, Excel, Teams) at an intermediate level. Working Environment / Physical Demands Must be able to work under pressure and manage tight deadlines. Ability to adapt to a fast-paced, evolving work environment. Willingness to attend off-site leadership events and participate in professional development activities. Ability to attend the local IDTF in person to support staff and handle escalation issues as required by business needs. FLSA - Exempt Location: Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. $125,000.00 - $165,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About IRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement, Manufacturing, and Production IndustriesMedical Equipment Manufacturing and Biotechnology Research Referrals increase your chances of interviewing at iRhythm Technologies, Inc. by 2x Get notified about new Clinical Operations Manager jobs in
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Manager, Clinical Operations
role at
iRhythm Technologies, Inc. Join to apply for the
Manager, Clinical Operations
role at
iRhythm Technologies, Inc. Get AI-powered advice on this job and more exclusive features. Direct message the job poster from iRhythm Technologies, Inc. Senior Talent Acquisition Business Partner at iRhythm Technologies, Inc.
Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role JOB OVERVIEW: A Manager in Clinical Operations is responsible for overseeing the day-to-day management of the cardiac technician staff and ensuring the efficient operation of the Clinical service line at iRhythm. This role encompasses management of a team of CCT Cardiac Monitoring Technicians that are responsible for producing accurate, high-quality reports that aid and support clinical diagnostics and decision-making. The Manager is responsible for all aspects including quality assurance, direct staff supervision, staff development, and strategic contributions to the company’s operational goals that align with our core values. Administer the day-to-day activities of the Clinical Operations service line, ensuring high-quality patient care and compliance with regulatory standards. Team Management Manage daily operations of the cardiac technician staff, ensuring team performance meets department production, quality, and operational standards. Monitor staff performance, providing coaching, guidance, and recognition to foster a high-performance culture. Facilitate employee performance and corrective action processes, partnering with Human Resources and senior leadership to ensure timely resolution. Maintain team staffing via headcount management and collaborate with Talent Acquisition on all recruiting efforts. Track and evaluate staff performance metrics, recommending and implementing process improvements to meet or exceed quality and efficiency goals. Collaborate with Human Resources and senior leadership to assess staff performance and conduct formal performance reviews. Facilitate ongoing staff development by coordinating continuous education with clinical training teams to meet performance and quality standards. Operations Leadership Oversee team budget, managing resources and additional hours required to achieve targets. Provide feedback and assist with process improvements aimed at enhancing operational efficiency. Manage production queues and troubleshoot operational issues to ensure departmental goals align with budgetary expectations. Contribute to strategic planning and leadership initiatives, working closely with management to achieve long-term goals. Ensure adherence to Department Operations Policies (DOP) and Procedures, as well as all corporate policies. Collaborate on cross-functional teams to support company-wide goals and initiatives, ensuring alignment with clinical, operational, and leadership teams. Quality and Compliance Assist in planning, coordinating, and implementing quality management and improvement programs for the Clinical Operations service line. Ensure compliance with state and federal regulations. Collaborate with established committees to maintain and update current policies to reflect best practices. Account Support Exhibit strong customer service and communication skills in providing effective account support. Assist with processing patient reports as needed and compiling production records for investigative review and account servicing. Education & Certifications Required: Current valid RN licensure (IL or CA), paramedic/EMT-P license, or CCT certification, or ability to achieve certification within 120 days of hire. Preferred: BSN, BS in a related field, or equivalent experience Experience A minimum of 2 years of supervisory experience in a production environment (nonexempt employee population preferred) Cardiac monitoring or a related field preferred Experience in employee development, clinical coaching Familiarity with regulated environments and quality assurance processes. FDA Medical Device industry experience preferred Knowledge, Skills & Abilities Strategic, big-picture thinker with excellent organizational skills, adaptable to shifting priorities while maintaining attention to detail and commitment to high-quality patient care. Skilled problem solver with strong critical thinking abilities, capable of assessing issues and implementing effective solutions. Highly adaptable in a rapidly evolving environment, with a focus on continuous improvement and professional growth. Effective communicator with strong verbal and written skills, able to lead and motivate teams in high-pressure situations. Exposure to EKG rhythms, arrhythmias, and rhythm disturbances preferred. Proficient in MS Office applications (Outlook, Word, PowerPoint, Excel, Teams) at an intermediate level. Working Environment / Physical Demands Must be able to work under pressure and manage tight deadlines. Ability to adapt to a fast-paced, evolving work environment. Willingness to attend off-site leadership events and participate in professional development activities. Ability to attend the local IDTF in person to support staff and handle escalation issues as required by business needs. FLSA - Exempt Location: Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. $125,000.00 - $165,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About IRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement, Manufacturing, and Production IndustriesMedical Equipment Manufacturing and Biotechnology Research Referrals increase your chances of interviewing at iRhythm Technologies, Inc. by 2x Get notified about new Clinical Operations Manager jobs in
San Francisco, CA . Manager - Process Improvement & Training South San Francisco, CA $66.50 - $95 5 days ago South San Francisco, CA $215,000 - $230,000 2 days ago Operations Manager, Translational Research San Mateo County, CA $40 - $45 2 weeks ago Operations Manager, Translational Research San Mateo County, CA $40 - $45 3 weeks ago San Francisco, CA
Please ensure you read the below overview and requirements for this employment opportunity completely. $108,000.00 - $140,000.00 2 weeks ago San Francisco, CA $152,000.00 - $218,000.00 2 weeks ago Associate Director/Director, Clinical Operations, Autoimmune South San Francisco, CA $180,000.00 - $240,000.00 9 months ago San Mateo County, CA $202,500.00 - $247,500.00 1 day ago South San Francisco, CA $200,000.00 - $235,000.00 2 weeks ago Associate Director / Director, Clinical Operations South San Francisco, CA $170,000.00 - $235,000.00 16 hours ago Manager of Patient Safety and PV Operations, Contractor (Office OR Remote)Operations manager in Translational Research (Biology)Manager, Clinical Operations - OVERNIGHT ShiftManager of Patient Safety and PV Operations, Contractor (Office OR Remote)Director, Clinical Operations Study ManagementBiosample Operations Senior Associate / Manager Alameda, CA $149,500 - $213,000 2 weeks ago Clinic Manager - Dore Urgent Care Clinic San Mateo, CA $90,000 - $102,000 1 month ago Sr. Manager, Global Study Operations (GSO) South San Francisco, CA $180,000 - $225,000 1 month ago Senior Manager, Manufacturing Operations Redwood City, CA $165,000 - $180,000 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr