Mount Sinai South Nassau
Desktop Support Specialist II-Multispeci
Mount Sinai South Nassau - Wantagh, New York, United States, 11793
Work at Mount Sinai South Nassau
Overview
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Overview
Desktop Support Specialist II-Multispeci
Join to apply for the
Desktop Support Specialist II-Multispeci
role at
Mount Sinai South Nassau Desktop Support Specialist II-Multispeci
Join to apply for the
Desktop Support Specialist II-Multispeci
role at
Mount Sinai South Nassau Get AI-powered advice on this job and more exclusive features. Job Description
The Desktop Support Specialist II provides consultation to business area management and staff at a highly technical level for all aspects of end user computing and network-based PC/workstation systems software and hardware. Job Description
The Desktop Support Specialist II provides consultation to business area management and staff at a highly technical level for all aspects of end user computing and network-based PC/workstation systems software and hardware.
Qualifications
Bachelor degree in Computer Science or a related discipline is preferred.
Microsoft Windows MSCE is preferred
3+ years of programming and analysis experience in end user computing and network-based PC/workstation applications, including remote connectivity products, or an equivalent combination of education and work experience.
Must have excellent troubleshooting skills with Hardware and software
Advanced knowledge of all Windows Operating Systems like Window XP, and 7
Basic understanding of networking and familiarity with TCP/IP and DHCP
Ability to install and configure hard drives, optical drives, network cards, video cards and network/local printers
Minimum 4 years experience in providing computer services, desktop support, training, repairs and/or messaging.
Responsibilities
Provides consultation to business area management and staff at a highly technical level for all aspects of end user computing applications and network-based PC/workstation systems software and hardware, including troubleshooting, repairs, network configurations, installations and upgrades.
Manage, support, and troubleshoot network printers, scanners and mobile devices such as WOWs, laptops, tablets, MACs and smartphones.
Evaluates business problems and recommends vendor packages to meets user needs, and implements required software.
Receive requests from help desk and provide second level support, escalate problems and issues to various IT groups
Move, add and change workstations throughout Mount Sinai locations and off campus.
Provide support for Mount Sinai users at remote sites outside the campus which might require local travel.
Provide basic and advanced training on clinical and office/administrative applications.
Maintain the highest level of customer satisfaction by resolving all tangible problems and concerns and perform related duties as assigned or requested.
Performs related duties as assigned or requested. Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Mount Sinai South Nassau by 2x Sign in to set job alerts for Desktop Support Specialist roles.
IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure
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Facility Desktop Support Technician, Sr. (Senior Facility Desktop Support Technician), Enterprise Infrastructure
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the
Desktop Support Specialist II-Multispeci
role at
Mount Sinai South Nassau Desktop Support Specialist II-Multispeci
Join to apply for the
Desktop Support Specialist II-Multispeci
role at
Mount Sinai South Nassau Get AI-powered advice on this job and more exclusive features. Job Description
The Desktop Support Specialist II provides consultation to business area management and staff at a highly technical level for all aspects of end user computing and network-based PC/workstation systems software and hardware. Job Description
The Desktop Support Specialist II provides consultation to business area management and staff at a highly technical level for all aspects of end user computing and network-based PC/workstation systems software and hardware.
Qualifications
Bachelor degree in Computer Science or a related discipline is preferred.
Microsoft Windows MSCE is preferred
3+ years of programming and analysis experience in end user computing and network-based PC/workstation applications, including remote connectivity products, or an equivalent combination of education and work experience.
Must have excellent troubleshooting skills with Hardware and software
Advanced knowledge of all Windows Operating Systems like Window XP, and 7
Basic understanding of networking and familiarity with TCP/IP and DHCP
Ability to install and configure hard drives, optical drives, network cards, video cards and network/local printers
Minimum 4 years experience in providing computer services, desktop support, training, repairs and/or messaging.
Responsibilities
Provides consultation to business area management and staff at a highly technical level for all aspects of end user computing applications and network-based PC/workstation systems software and hardware, including troubleshooting, repairs, network configurations, installations and upgrades.
Manage, support, and troubleshoot network printers, scanners and mobile devices such as WOWs, laptops, tablets, MACs and smartphones.
Evaluates business problems and recommends vendor packages to meets user needs, and implements required software.
Receive requests from help desk and provide second level support, escalate problems and issues to various IT groups
Move, add and change workstations throughout Mount Sinai locations and off campus.
Provide support for Mount Sinai users at remote sites outside the campus which might require local travel.
Provide basic and advanced training on clinical and office/administrative applications.
Maintain the highest level of customer satisfaction by resolving all tangible problems and concerns and perform related duties as assigned or requested.
Performs related duties as assigned or requested. Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Mount Sinai South Nassau by 2x Sign in to set job alerts for Desktop Support Specialist roles.
IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure
Jamaica, NY $79,723.00-$79,723.00 1 week ago Manager Level 2 & 3 Desktop Support - Healthcare
Facility Desktop Support Technician, Sr. (Senior Facility Desktop Support Technician), Enterprise Infrastructure
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr