Goodwill Industries Of Greater New York
Assistant Director Service Coordination (Workforce Development)
Goodwill Industries Of Greater New York - Jamaica, New York, United States, 11434
Work at Goodwill Industries Of Greater New York
Overview
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Overview
Job Description
Job Description
Lead with Good Purpose
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re a nonprofit leader passionate about challenging the status quo, loves bringing the right people together to operationalize strategy for the good of others, and believes in the power and potential of people, we want to hear from you!
We’re on the hunt for our next Assistant Director of Service Coordination. This individual will drive innovative career programming that aligns with PACE program goals and community needs. As a servant leader, the AD of Service Coordination will support a dynamic team to deliver high-quality, client-centered services. This individual will oversee partnerships, ensure compliance, and use data to enhance outcomes while fostering a culture of collaboration, improvement, and excellence.
The Awesome Things You’ll Do
Oversee and provide leadership to Assessment and Career Navigation team. Provide strategic direction for the career services programming, ensuring alignment with organizational objectives and community needs. Directly supervises Resource Coordinator and Social Worker to develop and manage partnerships with community-based service providers and ensure appropriate referrals and supports are provided to clients. Foster a culture of continuous improvement by setting performance expectations, conducting regular reviews, and providing professional development opportunities for staff. Promote a team environment that emphasizes collaboration, innovation, and excellence in service delivery. Ensure that all programs meet contractual obligations, performance benchmarks, and compliance standards set by funders and Goodwill’s internal leadership · Regularly review program performance metrics and data to track progress, identify areas for improvement, and ensure that goals are met. Develop policies and procedures to streamline service delivery and ensure consistency across programs. Stay current on federal, state, and local regulations and workforce development trends to adapt programs as necessary. Represent the organization in external meetings, conferences, and community events to promote workforce development initiatives and secure new partnerships. Use data and performance metrics to inform decisions, drive program improvements, and assess the effectiveness of services.
Our Must Haves
B.A. or B.S. degree required Prior experience preferred in working with individuals receiving public assistance, Veterans, people with disabilities and older populations. An understanding of the special needs of an economically and socially disadvantaged population. Superior oral and written communication skills Proven ability to work with diverse populations Exceptional interpersonal skills, including active and reflective listening, motivational interviewing, authentic communication, and conflict resolution Highly effective problem-solving and follow up skills Ability to focus deadlines and details Excellent networking skills Record-keeping, case noting, HIPAA compliance, and maintaining confidentiality Experience supervising staff.
What We Offer
Proposed hiring range of $77,500 to $87,500 Generous Time off policy to use when you need it Health, wellness and financial resources to help you achieve our personal goals Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance Retirement matching programs and contributions Transit and commuter benefits
You bring the Good in Goodwill
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!
If you need assistance with your application, please reach out to
humanresources@goodwillny.org
Job Description
Lead with Good Purpose
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re a nonprofit leader passionate about challenging the status quo, loves bringing the right people together to operationalize strategy for the good of others, and believes in the power and potential of people, we want to hear from you!
We’re on the hunt for our next Assistant Director of Service Coordination. This individual will drive innovative career programming that aligns with PACE program goals and community needs. As a servant leader, the AD of Service Coordination will support a dynamic team to deliver high-quality, client-centered services. This individual will oversee partnerships, ensure compliance, and use data to enhance outcomes while fostering a culture of collaboration, improvement, and excellence.
The Awesome Things You’ll Do
Oversee and provide leadership to Assessment and Career Navigation team. Provide strategic direction for the career services programming, ensuring alignment with organizational objectives and community needs. Directly supervises Resource Coordinator and Social Worker to develop and manage partnerships with community-based service providers and ensure appropriate referrals and supports are provided to clients. Foster a culture of continuous improvement by setting performance expectations, conducting regular reviews, and providing professional development opportunities for staff. Promote a team environment that emphasizes collaboration, innovation, and excellence in service delivery. Ensure that all programs meet contractual obligations, performance benchmarks, and compliance standards set by funders and Goodwill’s internal leadership · Regularly review program performance metrics and data to track progress, identify areas for improvement, and ensure that goals are met. Develop policies and procedures to streamline service delivery and ensure consistency across programs. Stay current on federal, state, and local regulations and workforce development trends to adapt programs as necessary. Represent the organization in external meetings, conferences, and community events to promote workforce development initiatives and secure new partnerships. Use data and performance metrics to inform decisions, drive program improvements, and assess the effectiveness of services.
Our Must Haves
B.A. or B.S. degree required Prior experience preferred in working with individuals receiving public assistance, Veterans, people with disabilities and older populations. An understanding of the special needs of an economically and socially disadvantaged population. Superior oral and written communication skills Proven ability to work with diverse populations Exceptional interpersonal skills, including active and reflective listening, motivational interviewing, authentic communication, and conflict resolution Highly effective problem-solving and follow up skills Ability to focus deadlines and details Excellent networking skills Record-keeping, case noting, HIPAA compliance, and maintaining confidentiality Experience supervising staff.
What We Offer
Proposed hiring range of $77,500 to $87,500 Generous Time off policy to use when you need it Health, wellness and financial resources to help you achieve our personal goals Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance Retirement matching programs and contributions Transit and commuter benefits
You bring the Good in Goodwill
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!
If you need assistance with your application, please reach out to
humanresources@goodwillny.org