Director of Store Operations- FUTURE OPPORTUNITIES
Eataly - Boston
Work at Eataly
Overview
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Overview
Director of Store Operations- FUTURE OPPORTUNITIES
Join to apply for the Director of Store Operations- FUTURE OPPORTUNITIES role at Eataly
Director of Store Operations- FUTURE OPPORTUNITIES
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Company Description
- Eataly is the world’s largest artisanal Italian food and beverage marketplace! Each Eataly has its own character and theme, with the same goal for our guests to:
- SHOP high-quality Italian, local, and homemade products
- LEARN through classes and our team’s product knowledge
Job Description
The Director of Store Operations oversees all aspects of store operations, working with senior leadership to drive sales, increase profitability, and ensure a positive guest and team member experience. Reports to the VP of Operations and manages store leadership across various departments.
- Develops and implements strategic plans aligned with company objectives
- Ensures daily operations meet standards in guest service, safety, and financial goals
- Manages labor, costs, inventory, compliance, and merchandising
- Develops budgets and monitors KPIs to improve performance
- Analyzes data to inform decisions and promotes collaboration among departments
- Addresses store issues and motivates the team
- Partners with HR on hiring and performance management
Qualifications
- Bachelor’s Degree
- 8+ years management experience in high-volume restaurant or retail
- Passion for Italian food and hospitality
- Proficiency in Microsoft Office
- Strong leadership and communication skills
- Experience with Italian cuisine and wine preferred
The annual salary range is $100,000 - $140,000.
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off and Parental Leave
- RRSP with company match
- Bonuses, free meals, discounts, classes, referral programs, and more
Eataly is an equal opportunity employer committed to diversity and inclusion. Accommodation is available upon request.
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